Comparison Buyer's Guide

Executive SummaryUpdated on Jul 4, 2023

Categories and Ranking

Juniper Mist Premium Analytics
Ranking in Network Monitoring Software
Average Rating
Number of Reviews
Ranking in other categories
No ranking in other categories
Ranking in Network Monitoring Software
Average Rating
Number of Reviews
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
ITRS Geneos
Ranking in Network Monitoring Software
Average Rating
Number of Reviews
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Infrastructure Monitoring (14th)

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
Dec 6, 2022
Great monitors and APM with helpful Terraform support
Delta traces on the Golang profiler are extremely expensive concerning memory utilization. In a Kubernetes environment where we would like to set per-pod memory allocations as low as possible, the overhead of that profiler feature is prohibitive. In one case, our pods (which were provisioned to target 250 MB and max at 500 MB memory) got stuck in a crash loop due to out-of-memory, which was caused entirely by the delta profiles feature of the profiler. Multistep Datadog synthetics lack the feature of basic arithmetic. For our use case, performing basic arithmetic on the output of previous steps to produce input for subsequent steps would be extremely useful.
Jan 18, 2023
A stable solution, with real-time monitoring
A lot of solutions now use AI to predict and prevent failure. ITRS Geneos needs to evolve its prediction and prevention capabilities, as AI-based monitoring is becoming more important. Earlier, it was just alert-based. Most organizations look towards artificial intelligence-based monitoring solutions. Products such as Dynatrace rely more on artificial intelligence using algorithms to predict future failures, which is a plus point compared to ITRS Geneos. If the solution can use AI to monitor trends and provide analysis without having to wait for the threshold to be reached it would be very helpful. Recently, the infrastructure has been moving from bare metal or a physical server to more cloud-based infrastructure. Being an older solution, the architecture is still perfect for physical machine monitoring. However, ITRS Geneos is improving and evolving in cloud-based monitoring. But there are some specific tools that are better than ITRS Geneos in cloud-based monitoring, which are strictly cloud-based. For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:


"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"Profiling has been made easier."
"It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
"The most valuable aspects of the product include the APM and profiler."
"I find the greatest feature is being able to search across logs from various microservices."
"We enjoy the multistep API tests."
"The full stack of integrations made it easier to monitor the different technologies and platform providers, including Software as a Service providers, that otherwise would need a lot of work and customization to be able to see what is happening."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"Custom script toolkits"
"The clean and colorful UI and easy to use options like snooze and active times."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."


"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Datadog is so feature-rich that it is often hard to onboard new folks and tough to decide where to invest time."
"The pricing is a bit confusing."
"It seems that admin cost control granularity is an afterthought."
"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"As a new customer, the Datadog user interface is a bit daunting."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."

Pricing and Cost Advice

"The solution is expensive."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"They prefer monthly subscriptions."
"Licensing is based on the retention period of logs and metrics."
"This solution is budget friendly."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"Pricing and licensing is based on the requirements."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing seems reasonable. We're happy enough with it."
"I can say it's not that cheap because the licensing is a little bit costly"
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
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Top Industries

By visitors reading reviews
Computer Software Company
Financial Services Firm
Manufacturing Company
Educational Organization
Computer Software Company
Financial Services Firm
Manufacturing Company
Financial Services Firm
Computer Software Company
Non Profit

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was t...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...

Also Known As

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Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Datadog vs. ITRS Geneos and other solutions. Updated: May 2024.
787,560 professionals have used our research since 2012.