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ITRS Geneos vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
13th
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Non-Relational Databases (1st), Open Source Databases (7th), NoSQL Databases (6th)
ITRS Geneos
Ranking in Network Monitoring Software
73rd
Ranking in IT Infrastructure Monitoring
51st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.5%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
InfluxDB0.5%
ITRS Geneos0.6%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at Energybox
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
"InfluxDB has played a key role in enhancing system reliability and supporting our goal of delivering a seamless, high-quality product."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"This product has been working well and it is serving our purpose, so I can recommend it to others."
"The clean and colorful UI and easy to use options like snooze and active times."
"It's catching things that are going wrong before they become catastrophic, in most cases."
"Their customer support is first rate."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"ITRS Geneos is very well known in the financial services community as being the best platform to monitor real time data infrastructures and the application does what it says on the tin."
"The great advantage of this tool is real-time monitoring."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
 

Cons

"The error logging capability can be improved because the logs are not very informative."
"However, I cannot ignore the challenges I faced while configuring the database with my message brokers, whether Rabbit or Kafka, because the documentation is not properly provided."
"The solution doesn't have much of a user interface."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"The error logging capability can be improved because the logs are not very informative."
"I chose an 8 out of 10 because there is room for improvement, such as regarding backups and enhanced security through other types of authentication or encrypted data in TLS."
"Mobile phone integration is probably not as rich as it could be."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"The main feature that needs work is the Dashboard designer."
"The ITA, the post-incident analytics, could be improved."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
 

Pricing and Cost Advice

"InfluxDB recently increased its price. It is very expensive now."
"InfluxDB is open-source, but there are additional costs for scaling."
"The tool is an open-source product."
"We are using the open-source version of InfluxDB."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"You will get the best price if you get a single global deal."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
University
7%
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What needs improvement with InfluxDB?
InfluxDB can be improved by addressing issues such as performance drops, queries being more difficult to understand, and its high memory usage. InfluxDB is not suitable for relational databases lik...
What is your primary use case for InfluxDB?
My main use case for InfluxDB is storing a time series database and analyzing data changes over time. I use InfluxDB to store my infrastructure and application metrics, logs, events, and data, and ...
What advice do you have for others considering InfluxDB?
I would advise others looking into using InfluxDB that if they want to store a time series database for monitoring, logging, and event-based tasks, and also want long-term retention of the database...
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Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about ITRS Geneos vs. InfluxDB and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.