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ITRS Geneos vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (9th), NoSQL Databases (3rd)
ITRS Geneos
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.3%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

DeepakR - PeerSpot reviewer
An open-source database that can be used to insert data
InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"While I would rate InfluxDB a ten on a scale of one to ten, users should be thoughtful about matching the engine to their specific needs."
"The most valuable feature of the solution is we can use InfluxDB to integrate with and plug into any other tools."
"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"The solution is very powerful."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"The platform operates very quickly. It is easy to configure, connect, and query and integrates seamlessly with Grafana."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The great advantage of this tool is real-time monitoring."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"Custom script toolkits"
"The clean and colorful UI and easy to use options like snooze and active times."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
 

Cons

"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"I've tried both on-premises and cloud-based deployments, and each has its limitations."
"The error logging capability can be improved because the logs are not very informative."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"One area for improvement is the querying language. InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"The solution's UI can be more user-friendly."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
 

Pricing and Cost Advice

"The tool is an open-source product."
"We are using the open-source version of InfluxDB."
"InfluxDB is open-source, but there are additional costs for scaling."
"InfluxDB recently increased its price. It is very expensive now."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Pricing and licensing is based on the requirements."
"The pricing seems reasonable. We're happy enough with it."
"You will get the best price if you get a single global deal."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
74%
Computer Software Company
7%
University
5%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster. Replicating data for on-prem development and testing is difficult. Having a SQL abstrac...
What is your primary use case for InfluxDB?
InfluxDB is the main component in our large enterprise-scale streaming data application for maritime vessels. We collect position data from vessels around the coast once per second, put it on a Kaf...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about ITRS Geneos vs. InfluxDB and other solutions. Updated: May 2025.
859,545 professionals have used our research since 2012.