ITRS Geneos vs Zabbix comparison

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Zabbix and ITRS Geneos compete in IT infrastructure monitoring. ITRS Geneos appears to have the upper hand due to its advanced features and high ROI in complex environments.

Features: Zabbix offers flexibility, scalability, and templates that simplify monitoring tasks. ITRS Geneos provides detailed analytics, complex monitoring capabilities, and real-time alerts, making it ideal for large-scale financial institutions.

Room for Improvement: Zabbix needs a more modern, intuitive design and improved documentation. ITRS Geneos could enhance integration processes and offer more user-friendly customization options.

Ease of Deployment and Customer Service: Zabbix is noted for its straightforward deployment and adequate customer support. ITRS Geneos requires more initial configuration but offers exceptional customer service.

Pricing and ROI: Zabbix attracts users with lower setup costs and good ROI due to its open-source model. ITRS Geneos, although pricier, justifies its cost with advanced features and high ROI in complex environments.

To learn more, read our detailed ITRS Geneos vs. Zabbix Report (Updated: July 2024).

Buyer's Guide

ITRS Geneos vs. Zabbix

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. The mindshare of Zabbix is 14.7%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Application Performance Monitoring (APM) and Observability

1.6%

IT Infrastructure Monitoring

0.9%

Server Monitoring

23.0%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

Dec 13, 2022

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Tchidat Linda

Engineer of Telecommunication at Gold Telecom

Jul 16, 2024

Simple to use with a quick setup

We needed a tool to know what the space inside of the infrastructure is like. My work was to use Zabbix to get information about the IT infrastructure in the village or in the towns that are very far from the headquarters. I had to use Zabbix to provide information with maps that the IT was working…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

More ITRS Geneos pros

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"It has good graphs of what is going on within the operating system."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"We have found that Zabbix is more easy to use than other applications."

"The calculations part is the most valuable."

"The solution allows for good integration with other products."

"The most valuable feature is monitoring."

More Zabbix pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

More ITRS Geneos cons

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."

"Zabbix is not easy to configure, and upgrading is also an issue."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"I would like to better be able to monitor Oracle processes."

"It should be easy to modify the front end."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

"I would like to see a more flexible mobile client, and better HA out of the box."

More Zabbix cons

Pricing and Cost Advice

"The solution is expensive."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing and licensing is based on the requirements."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"The tool's licensing costs are yearly."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"We use the open-source version of Zabbix."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"Zabbix is a free solution but the support contact costs money."

"The solution is open source so is free."

"I was using the free, Community Edition."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Non Profit

Educational Organization

37%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...

See all answers

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

Zabbix's licensing and pricing are good for our needs.

See all answers

What needs improvement with Zabbix?

To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be benefi...

See all answers

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Dynatrace vs ITRS Geneos

Compared 23% of the time

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Compared 14% of the time

Grafana vs ITRS Geneos

Compared 12% of the time

Prometheus vs ITRS Geneos

Compared 11% of the time

Splunk Infrastructure Monitoring vs ITRS Geneos

Compared 2% of the time

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

LibreNMS vs Zabbix

Compared 5% of the time

Nagios Core vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

July 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

ITRS Geneos

July 2024

Download ITRS Geneos product report

Buyer's Guide

Zabbix

June 2024

Download Zabbix product report

Also Known As

No data available

Geneos

No data available

Learn More

Juniper

ITRS

Zabbix

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

ITRS Geneos vs. Zabbix

July 2024

Free Report: ITRS Geneos vs. Zabbix

Find out what your peers are saying about ITRS Geneos vs. Zabbix and other solutions. Updated: July 2024.

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