ITRS Geneos vs Zabbix comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. Zabbix Report (Updated: May 2023).
710,326 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • "The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
  • "The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
  • "Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
  • "ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
  • "The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
  • "Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
  • More ITRS Geneos Pricing and Cost Advice →

  • "There is a license required for this solution and we pay annually for our license."
  • "Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."
  • "It is reasonable."
  • "There is no license but we need to pay for support."
  • "The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."
  • "Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
  • "This is an open-source solution that can be used free of charge."
  • "We pay the subscription for support by year."
  • More Zabbix Pricing and Cost Advice →

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    Top Answer:It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There… more »
    Top Answer:Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and… more »
    Top Answer:Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of… more »
    Top Answer:Zabbix is an excellent performance monitoring tool.
    Top Answer:Zabbix is an open-source tool, and it's free to use.
    Top Answer:The integration of the product is not so easy, especially when it comes to the application database. Finding customized… more »
    Comparisons
    Also Known As
    Geneos
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    Overview

    The Juniper Mist Premium Analytics cloud service offers network visibility and business intelligence to drive your digital transformation journey. This service provides insights into your network and business operations while overcoming the complex challenges associated with the influx of big data from the multitude of networks and clients.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Zabbix is a free software tool traditionally used for monitoring your organization’s IT infrastructure, including networks, servers, virtual machines, and cloud services. Zabbix makes it possible for you to maintain control of your infrastructure by collecting any metric from any source. The solution also offers agentless monitoring, synthetic monitoring, custom collection methods, and data transformation.

    Zabbix offers:

    • Network monitoring
    • Server monitoring
    • Cloud monitoring
    • Application monitoring
    • Service monitoring

    Zabbix Features

    Zabbix has many valuable key features, including:

    Action Log, Anomaly Detection, Auditing, Automated Actions, Availability Reports, Capacity Planning, Custom Scripts, Custom Templates, Data Retrieval, Drill-Down Reports, Encryption, Event Correlation, History Data Analysis, Metric Collection, Multiple Authentication Methods, Multiple Severity Levels, Native WMI Support for Windows Agent, Network Discovery, Notifications, Root Cause Analysis, Trend Prediction, WMI Support, Web Services Widget-based Dashboards, Zero-Maintenance

    Zabbix Benefits

    There are several benefits to implementing Zabbix. Some of the biggest advantages the solution offers include:

    • Flexible deployment options: Zabbix can be deployed on-premises or in the cloud to help you stay fully in control of your data.

    • Unlimited scalability: Zabbix is scalable to any infrastructure. It can easily scale for your personal home, or can scale for a large enterprise environment.

    • Ready-to-use templates: Zabbix comes with ready-to-use templates which makes it easy to integrate with systems you already use.

    • External vault: Zabbix enables you to keep your data secure and safe by providing an external vault storage option.

    • High availability: By using Zabbix’s high availability solution, you can negate the risk of data loss and gain 24/7 uptime.

    • Partner and vendor-backed: The solution is backed by 250+ global partners and multiple external vendors, giving you confidence in the solution.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zabbix users.

    PeerSpot user Shibu B., Regional Manager/ Service Delivery at ASPL Info Services, says, "The solution is quite mature and very stable. The monitoring capabilities of the product are excellent.” He also adds, “The solution is very easy to scale and the product is open-source, meaning there aren't any licensing costs associated with it.”

    Julian L., Senior Specialist Critical Infrastructure at an educational organization, comments that the solution is “A complete solution that doesn't cost anything, does what I need it to do, and has easy-to-use templates and very good scalability.” He also mentions “The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good.”

    Faycal N., CEO/Founder at Zen Networks, praises the product, mentioning, “Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn more about ITRS Geneos
    Learn more about Zabbix
    Sample Customers
    Information Not Available
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm13%
    Manufacturing Company10%
    Government8%
    REVIEWERS
    Financial Services Firm95%
    Computer Software Company3%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm70%
    Computer Software Company8%
    Comms Service Provider3%
    Non Profit2%
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm8%
    Comms Service Provider8%
    Aerospace/Defense Firm8%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company16%
    Comms Service Provider9%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise5%
    Large Enterprise84%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise30%
    Large Enterprise50%
    Buyer's Guide
    ITRS Geneos vs. Zabbix
    May 2023
    Find out what your peers are saying about ITRS Geneos vs. Zabbix and other solutions. Updated: May 2023.
    710,326 professionals have used our research since 2012.

    ITRS Geneos is ranked 17th in IT Infrastructure Monitoring with 9 reviews while Zabbix is ranked 2nd in IT Infrastructure Monitoring with 40 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.4. The top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". ITRS Geneos is most compared with Dynatrace, Splunk Enterprise Security, AppDynamics, Grafana and OP5 Monitor, whereas Zabbix is most compared with Nagios XI, Nagios Core, Splunk Enterprise Security, Centreon and Checkmk. See our ITRS Geneos vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.