Grafana vs ITRS Geneos comparison

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Grafana Labs Logo
7,544 views|4,263 comparisons
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7,759 views|4,344 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Grafana and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Grafana vs. ITRS Geneos Report (Updated: May 2023).
708,461 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""Provides good dashboard visualization.""It integrates well with other solutions.""Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model.""We can write queries in different languages, which is beneficial for visualization.""The dashboards are very easy to work with.""Grafana's best features are live monitoring and alerts.""Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."

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"I always appreciate Geneos's stability and ease of use.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""The great advantage of this tool is real-time monitoring.""One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

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Cons
"There are not a lot of plugins for financial market monitoring.""There are some areas of network drives that are not showing as expected based on server usage.""Trigger limits are difficult to see in a graph.""There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.""Its interface could be more accessible.""Writing queries can be a bit difficult because the syntax must be maintained.""Lacks event management which affects our DevOps people.""I would like the ability to download my results into any format in order to share the information with my clients."

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"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""ITRS Geneos cloud monitoring is very weak and can use improvement."

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Pricing and Cost Advice
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
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  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • "The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
  • "The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
  • "Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
  • "ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
  • "The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
  • "Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi @Faustine Chisasa,  I will go with ELK + Grafana. Elasticsearch is highly distributed, scalable and fast. You got power of storage. Logstash is highly pluggable and rich in plugins. You can use… more »
    Top Answer:The most important feature of Grafana is its alarm formatting capability.
    Top Answer:It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool… more »
    Top Answer:Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation.
    Top Answer:Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't… more »
    Ranking
    Views
    7,544
    Comparisons
    4,263
    Reviews
    28
    Average Words per Review
    387
    Rating
    7.9
    Views
    7,759
    Comparisons
    4,344
    Reviews
    9
    Average Words per Review
    1,606
    Rating
    8.2
    Comparisons
    Also Known As
    Geneos
    Learn More
    Grafana Labs
    Video Not Available
    Overview

    Grafana is an essential visualization tool for all application metrics in the environment, allowing teams to search and conduct application troubleshooting and monitor application performance, including CPU. Its most valuable features include its ability to create appealing graphs, cater to multiple use cases, integrate with other tools, and provide live monitoring and alerts. 

    Grafana has greatly improved organizations' observability and operational excellence by providing a centralized way to instantly see business, technical, and service metrics and find bottlenecks easily.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Offer
    Learn more about Grafana
    Learn more about ITRS Geneos
    Sample Customers
    PayPal, eBay, Staples, Booking.com, Intel, NS1, TED, NetApp, Vimeo, RackSpace, SquareSpace, OpenTable, MediaMath, Fermilab
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    REVIEWERS
    Comms Service Provider18%
    Retailer18%
    Financial Services Firm18%
    Wellness & Fitness Company9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company15%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm95%
    Computer Software Company3%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm70%
    Computer Software Company8%
    Comms Service Provider3%
    Non Profit2%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    REVIEWERS
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise5%
    Large Enterprise84%
    Buyer's Guide
    Grafana vs. ITRS Geneos
    May 2023
    Find out what your peers are saying about Grafana vs. ITRS Geneos and other solutions. Updated: May 2023.
    708,461 professionals have used our research since 2012.

    Grafana is ranked 9th in Application Performance Management (APM) with 28 reviews while ITRS Geneos is ranked 10th in Application Performance Management (APM) with 9 reviews. Grafana is rated 7.8, while ITRS Geneos is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". Grafana is most compared with Azure Monitor, Dynatrace, Honeycomb.io, Sentry and VMware Tanzu Observability by Wavefront, whereas ITRS Geneos is most compared with Dynatrace, Splunk Enterprise Security, AppDynamics, Prometheus and Datadog. See our Grafana vs. ITRS Geneos report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.