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Grafana vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
47
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
34th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 5.2%, down from 6.7% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana5.2%
ITRS Geneos1.1%
Other93.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Julian-Lewis - PeerSpot reviewer
Has provided real-time views and integrated insights across diverse data sources
The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most. I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used. I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data. The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana is a very scalable product. It's a really good product."
"The most valuable thing was that it had a good visualization tool."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"This solution provides valuable insights into the health of our infrastructure in real time."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"Great capacity planning and the solution has a great GUI."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"Tons of default modules which are available out of the box"
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
 

Cons

"Lacks in-depth graphs and sufficient AI."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"The interface is not well-liked by my customers."
"Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"Its interface could be more accessible."
"Trigger limits are difficult to see in a graph."
"The formatting could be better."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Mobile phone integration is probably not as rich as it could be."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
 

Pricing and Cost Advice

"You need to purchase the solution's license for its commercial use."
"The solution is expensive."
"We are using the open-source license."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I use the open source model so it is free."
"​Grafana is free and open source.​"
"I give the price an eight out of ten."
"We use the open-source version of Grafana."
"The pricing seems reasonable. We're happy enough with it."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing and licensing is based on the requirements."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"You will get the best price if you get a single global deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
72%
Computer Software Company
6%
University
4%
Construction Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Grafana vs. ITRS Geneos and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.