We performed a comparison between CA Unified Communications Monitor and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Custom script toolkits"
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The great advantage of this tool is real-time monitoring."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The Wi-Fi side needs improvement."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"It needs to be easier to configure, especially with the JMX plugins."
"Data visualization – real time and historical – is a weakness."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The ITA, the post-incident analytics, could be improved."
Earn 20 points
CA Unified Communications Monitor is ranked 95th in Network Monitoring Software while ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews. CA Unified Communications Monitor is rated 6.6, while ITRS Geneos is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". CA Unified Communications Monitor is most compared with , whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus. See our CA Unified Communications Monitor vs. ITRS Geneos report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.