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ITRS Geneos vs Nagios XI comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Nagios XI based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ITRS Geneos vs. Nagios XI report (Updated: September 2022).
633,572 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

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"It's great for monitoring IT services infrastructure.""I can monitor a phone on a desk to very big servers of any company.""It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring.""I can monitor a software made in-house to software of bigger companies.""Nagios XI is a simple monitoring tool with performance management.""The solution is pretty stable.""The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code.""The dashboard allows you to see what's going on in the overall system."

More Nagios XI Pros →

Cons
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""Mobile phone integration is probably not as rich as it could be.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

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"We'd like to see more integration capabilities.""The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.""We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios.""The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect.""Open-source software is usually not user-friendly.""The technical support is variable - sometimes I get answers, but most of my tickets go unanswered.""It can be quite difficult to know which drivers and agents to use when setting up.""The installation and monitoring need improvement."

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Pricing and Cost Advice
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • More ITRS Geneos Pricing and Cost Advice →

  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • "For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
  • "Nagios XI is open source."
  • "Licensing costs are reasonable."
  • "It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
  • More Nagios XI Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is… more »
    Top Answer:It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.
    Top Answer:One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be… more »
    Top Answer:It's great for monitoring IT services infrastructure.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:For some, it may be difficult to deploy. The process could be simplified. We'd like to see more integration capabilities. There's a bit of complexity in the product in general. It could be simplified… more »
    Ranking
    14th
    Views
    7,866
    Comparisons
    4,471
    Reviews
    5
    Average Words per Review
    1,387
    Rating
    8.6
    Views
    18,898
    Comparisons
    16,313
    Reviews
    11
    Average Words per Review
    505
    Rating
    8.0
    Comparisons
    Also Known As
    Geneos
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

    Offer
    Learn more about ITRS Geneos
    Learn more about Nagios XI
    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Top Industries
    REVIEWERS
    Financial Services Firm97%
    Computer Software Company3%
    VISITORS READING REVIEWS
    Financial Services Firm66%
    Computer Software Company11%
    Comms Service Provider5%
    Insurance Company2%
    REVIEWERS
    Comms Service Provider29%
    Manufacturing Company25%
    Financial Services Firm13%
    Retailer8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider17%
    Government10%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise21%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    REVIEWERS
    Small Business36%
    Midsize Enterprise30%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise60%
    Buyer's Guide
    ITRS Geneos vs. Nagios XI
    September 2022
    Find out what your peers are saying about ITRS Geneos vs. Nagios XI and other solutions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    ITRS Geneos is ranked 14th in Network Monitoring Software with 5 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 13 reviews. ITRS Geneos is rated 8.6, while Nagios XI is rated 8.0. The top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". On the other hand, the top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". ITRS Geneos is most compared with Splunk, Dynatrace, AppDynamics, Zabbix and Datadog, whereas Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Centreon and SolarWinds NPM. See our ITRS Geneos vs. Nagios XI report.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.