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Solution Architect; Senior Manager Mainframe Technical Service at a computer software company with 1,001-5,000 employees
MSP
Top 10
Great Global Copy and Global Mirror features with an easy initial setup
Pros and Cons
  • "The Global Copy and Global Mirror features are the solution's most valuable aspects."
  • "The solution should embedded replication switches into the hardware instead of using them externally."

What is our primary use case?

We offer it as a Cloud solution to our shared clients and we share these devices between multiple clients. That's how we primarily use the solution.

I use it for storing mainframe data. It's used throughout the mainframe applications and the flash copies for DR, as well as replication utilities, to move data from one facility to another. We use just about all the features on it.

What is most valuable?

The Global Copy and Global Mirror features are the solution's most valuable aspects.

IBM's been making strides, improving, allowing you to do safeguard copies for banking industries, which is another version of a DR copy. However, it's not accessible from any host and not immune. It's just more difficult for hackers or malicious attempts within it. They're not accessible to the normal user. It's a nice new feature that they've come up with.

The initial setup is easy.

What needs improvement?

The pricing of the solution is difficult to deal with. Lower pricing would be preferred. 

The solution should embedded replication switches into the hardware instead of using them externally.

For how long have I used the solution?

I've been using the solution for years.

What do I think about the stability of the solution?

The solution is very stable. There aren't any problems there at all. It doesn't have bugs or glitches and doesn't crash or freeze. We've found it to be very reliable.

What do I think about the scalability of the solution?

While the solution scales and can grow, it's just the pricing for the capacity that grows with it. Organizations need to be aware that the costs will go up as they expand the solution out. The bigger you go, the more you pay.

Currently, we have about 200 users on the solution right now. They just handle setup and management.

The solution is always growing and we're always expanding it.

Which solution did I use previously and why did I switch?

I've used HDS in the past. I've used EMC Storage Tech, which was bought by Dell at one point. I've used Dell, EMC, Hitachi, etc. All the major players have been used.

How was the initial setup?

We've handled implementation multiple times at this point and we've yet to find the setup complex. It's quite straightforward.

From the receipt of the equipment, the deployment takes probably about three weeks to a month. It doesn't take too long. After that, everything is ready to go.

We have multiple employees that are on the solution handling maintenance.

What's my experience with pricing, setup cost, and licensing?

Right now, the solution bases the pricing on capacity. It can get expensive.

Which other solutions did I evaluate?

We always look at the competition and do pricing before we ultimately choose which solution we use. That was the case with this product as well. We always look at all the major players in the space.

What other advice do I have?

We're just a customer. We don't have a business relationship with the company.

I'm an outsourcing service provider and I've had a lot of experience using the solution. 

We have everything from DS8100 disc storage, all the way up to 8990s.

I'd advise new users to read the implementation installation guide. Most of the questions are answered in there. People just tend to skim over it and don't get into the details. However, it's important in making everything run smoothly and understanding the solution. That's probably the best advice I've actually heard from anybody. At the end of the day, don't be someone who skips the instructions, and all of a sudden you have a pile of parts.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Sales Manager at a computer software company with 11-50 employees
Reseller
Effective automatic failover/failback systems, integrates well, and high performance
Pros and Cons
  • "There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware. These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product."
  • "HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure."

What is our primary use case?

I work with customers all over demark, which consists of small to large companies. I normally make dual data centers with one HPE 3PAR StoreServ on each side. Our customers are mainly running with failover/failback mission-critical systems.

What is most valuable?

There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware.  These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product. 

What needs improvement?

HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for approximately 13 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a highly stable solution.

What do I think about the scalability of the solution?

The solution is easy to scale. It is normally used for enterprise companies.

How are customer service and support?

The support from HPE is good but slow. The speed of the resolution could be faster.

Which solution did I use previously and why did I switch?

We use HP Enterprise, Dell EMC, Hitachi, Fujitsu, IBM, and Lenovo.

A lot of the solutions today are very similar. This was not the case five years ago. If some new functionality comes out with, for example, Dell, other vendors will have the same features in a short time.

How was the initial setup?

The initial installation is complicated. The storage administrator needs to be trained or they need to have a contract with someone who can take control over the system. Mainly in Denmark, the customers prefer someone to take control of the system. There are companies that will take care of their systems.

What about the implementation team?

We can do the implementation of the solution.

There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

What's my experience with pricing, setup cost, and licensing?

The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees.

What other advice do I have?

HPE have have made a new system to substitute with 3PAR. It is the HPE Primera solution. It is a product similar to 3PAR, but it's more converged together with the hybrid system. You can implement it on-premise of the cloud. It has cloud connect functionalities and the market is going that way. 

If you want a solution better than HPE 3PAR StoreServ you will be using Primera.

I would advise those wanting to implement this solution to use a partner which has high-scale competencies. They need to be technical experts, both in hardware and software. Customers cannot implement this solution themself. 

In the beginning, it was allowed for customers to do the installation, but after one or two years, HPE decided that it was not allowed. It is not allowed today. You need a certified person to do the installation and configuration.

I rate HPE 3PAR StoreServ a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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NAS Storage Tech Leader at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Its performance is the biggest asset
Pros and Cons
  • "The stability and performance of the drive are the most valuable."
  • "IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions. As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway."

What is our primary use case?

We use it for block storage.

What is most valuable?

The stability and performance of the drive are the most valuable.

What needs improvement?

IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions.

As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. 

They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway.

For how long have I used the solution?

We have it in the company for a long time, but I have been working on it for like one year.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

We are using it for our Oracle database as well as for MySQL database, so it is being used for a really high-end environment. We have maybe 2,000 people who are using this system through the database.

How are customer service and technical support?

I am always happy with their technical support.

What about the implementation team?

We're a team of five, but we're not only handling this product. We are also working on Hitachi, IBM, and NetApp products.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. IBM is quite fair in price when you compare it with others. 

We also use Hitachi internally, and Hitachi is always a little bit more expensive. NetApp is also a bit more expensive. So, IBM has good positioning in terms of price.

What other advice do I have?

It is very strong in block storage for the database environment. It has very good quality because the compression, deduplication, and encryption are directly done by the disks, so there is no penalty on the processes of all controllers.

If you need a platform that is oriented towards block storage and has features like multi-protocol, cloud integration, and so on, I don't think this is the best solution. It doesn't have direct NAS protocols or things like this.

I would rate this solution a nine out of ten, specifically for the needs of block storage. Its performance is very good, which is the biggest asset of this solution. However, it doesn't provide enough services, which probably solutions like NetApp or Dell are providing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering Dell EMC, Hewlett Packard Enterprise, IBM, and other competitors of Hitachi Virtual Storage Platform G Series. Updated: January 2022.
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