I am impressed with the tool's performance and bandwidth.
A stable solution with good performance and bandwidth
What is most valuable?
What needs improvement?
We have received complaints from customers that the tool is not easy to use. The tool's local technical service is slow. The solution is good for Linux customers and not for customers with other operating systems like Windows. The solution should provide storage without client software integration.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is easy to scale. It's much easier than the other storage products.
How are customer service and support?
The solution's email support is slow and sometimes our engineers require urgent support.
How was the initial setup?
The tool's setup is not difficult. The deployment is completed within two to three days and we would require three engineers to handle the process. First, we need to install the software which can take around two to three hours. Next, comes the configuration and connection to the central network which is complex. It can take about eight to ten hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable.
What other advice do I have?
I would rate the product a nine out of ten.
