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HPE Primera OverviewUNIXBusinessApplication

HPE Primera is #9 ranked solution in best All-Flash Storage Arrays. PeerSpot users give HPE Primera an average rating of 8 out of 10. HPE Primera is most commonly compared to HPE Nimble Storage: HPE Primera vs HPE Nimble Storage. HPE Primera is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 27% of all views.
What is HPE Primera?

HPE introduces HPE Primera, a new storage platform designed to deliver superior simplicity, availability, and performance for mission-critical applications
HPE Primera advances the HPE Intelligent Data Platform, a portfolio of products and solutions designed to help customers transition from delivering storage to unlocking business value with intelligent data

HPE Primera was previously known as Primera.

HPE Primera Buyer's Guide

Download the HPE Primera Buyer's Guide including reviews and more. Updated: May 2022

HPE Primera Video

HPE Primera Pricing Advice

What users are saying about HPE Primera pricing:
  • "Because it has high availability, the cost is above average. The cost depends upon the sizing, and every customer has a different size. It is slightly above average in terms of cost compared to its competitors, but the value add was that they could know what their maintenance cost was going to be going forward. They knew what their renewal or expansion costs would be."
  • "The price to capacity ratio is good."
  • "From what I see, this is competitively-priced and HPE are doing their best to stay competitive."
  • HPE Primera Reviews

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    Solutions Executive
    Real User
    Top 20
    A rock-solid, enterprise-class product that provides 100% availability and is backed by an excellent company
    Pros and Cons
    • "The high availability was most valuable because they come with what's called 100% data availability. With special terms, they license and guarantee 100% data availability. That was probably one of the key features or components that HPE was offering with that model."
    • "Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage."

    What is our primary use case?

    I used it purely from an OEM perspective. I used it as a solutions architect working on behalf of our customers. They've got several different versions of Primera. Specifically, it was a Primera 650. They've also got Nimble Storage, GreenLake. The use case was basically application data that was made available for OLTP online transactions. It was designed to have quick access to typical legacy data for online systems and to have high availability.

    How has it helped my organization?

    They standardized on the HPE Primera so that they weren't running multiple different storage vendors' products. Because of the higher availability, they could set up the environment so that it could work with pretty much whatever data they had. HPE offers pay-as-you-go pricing that allowed them to put a sizable footprint in.

    What is most valuable?

    The high availability was most valuable because they come with what's called 100% data availability. With special terms, they license and guarantee 100% data availability. That was probably one of the key features or components that HPE was offering with that model.

    What needs improvement?

    Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage. It probably would be advantageous to make the storage solutions from HPE more inclusive with the add-on software. A lot of people say, "Well, we don't really need that extra software to do this or that." In most of the cases, if it's done right and they use it right, there is a value-add in these additional software tools that are optional. Their support should be improved. Currently, it depends on who you get on the phone.
    Buyer's Guide
    HPE Primera
    May 2022
    Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
    598,116 professionals have used our research since 2012.

    For how long have I used the solution?

    I have been using this solution for about a year and a half. I last used it about six months ago in my previous company.

    What do I think about the stability of the solution?

    It is very stable and rock solid. It has got the clause for 100% availability in it.

    What do I think about the scalability of the solution?

    Its scalability is outstanding. You can add more chassis with more drives pretty easily. It scales out pretty large. I don't remember exactly how much it scales out to, but it's quite large. With the online transaction system, they potentially had more than 1,000 users using the system. So, there were a lot of transactions. They've purchased it based on their project and sized it for three years. At the end of those three years, based upon the functionality, how well it is, and the technology, they might just simply purchase more storage for it to increase its size. Depending upon the dated growth of those applications, they might turn around and double its size in three years.

    How are customer service and support?

    It is hit or miss. It depends on who you get on the phone. One day they're great on the phone, and the next day, you get somebody who is just not capable. I don't want to be too rough on them, but I'd give them a six out of 10.

    Which solution did I use previously and why did I switch?

    They were using Dell, and they were just tired of the cost and the maintenance cost as well. The initial cost was good from Dell, but to re-up on maintenance after three years was not worth it. It was cheaper to buy new storage, and that was the main reason why they replaced it with HPE.

    How was the initial setup?

    It was very simple and straightforward. It was very easy. We could configure it in an hour. The implementation strategy was really about having a landing zone for new data. So, we just set it up and configured it for the appropriate block type data, and then they just started writing new data to it. It was pretty easy.

    What about the implementation team?

    We sold it to them and then installed it for them as a service. It was basically a project that the customer was working on, and we basically won their favor as a value-added reseller (VAR), and then we basically deployed it for them. The staff required for maintenance purposes was minimal. They were able to use their existing team to manage it.

    What was our ROI?

    Based upon what they were doing, a return on investment is hard to calculate when you're basing it on an OpEx model because it's an operating expense. It's a cost center. Because of the way it's being used, you're not making money with it. To get into true return on investment, you'd have to understand what exactly the data is providing, what the value is of that data, and how does it compare to what you were doing before? You would need more of a data scientist to do the analysis and understand what the return on investment really is.

    What's my experience with pricing, setup cost, and licensing?

    Because it has high availability, the cost is above average. The cost depends upon the sizing, and every customer has a different size. It is slightly above average in terms of cost compared to its competitors, but the value add was that they could know what their maintenance cost was going to be going forward. They knew what their renewal or expansion costs would be. There are no additional costs for this model. There are additional software components that provide additional analytics that HPE offers. It really comes down to whether or not the customer decides to purchase those or not. You can use it out of the box with the base pricing, but if you want advanced analytics and insights, you'll need to purchase additional software.

    What other advice do I have?

    It's an excellent solution. HPE definitely stands behind it. I would put it up against most of the storage arrays that are out there because it is enterprise-class. I'd give it high marks. I would rate it an eight out of 10. I don't give anybody a perfect score. Eight is very good in my opinion. My rating is because of the high availability of the storage and the fact that it's based on very solid technology. It has been around for a long time, and it's backed by an excellent company. In other words, they're not going anywhere.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Irakli Jojua - PeerSpot reviewer
    Head of IT Infrastructure Solutions at a tech services company with 51-200 employees
    Real User
    Top 10
    Artificial intelligence is good for technical work required to move from manual interactive to automatic
    Pros and Cons
    • "The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities which require manual interruption."
    • "There really isn't any aspect of the solution that needs improvement for the customer other than its price."

    What is our primary use case?

    The Primary use case for HPE Primera is moving and storing high performance databases and core infrastructure, virtual machines, SQL databases, et cetera...

    This is an on-premises solution because right now it is not popular among customers to use hybrid or cloud solutions in the Georgian Republic. Today, it is not common to move compute and storage sources onto the cloud. I don't know what happens in other regions like Europe, but in the Georgia Republic it is not popular.

    What is most valuable?

    The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities that require manual interruption. This feature is very good for the technical work required to move from manual interactive to automatic, because when solutions provide suggestions, improvements, or notifications, and you can click them automatically, this is a good solution.

    What needs improvement?

    There really isn't any aspect of the solution that needs improvement for the customer other than its price.

    It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions.

    I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization. 

    Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology.

    The customers need solutions that do not require a lot of administrative tasks.

    For how long have I used the solution?

    I have been selling HPE Primera for approximately one year.

    What do I think about the stability of the solution?

    In terms of stability, it works without any issue. Primera is a new generation of HP Enterprise 3PAR version, whereas 10 years ago it was HANA. 3PAR generation works very, very well without any issues, without any problems.

    What do I think about the scalability of the solution?

    Regarding HPE Primera's scalability, if we are talking about the high-end versions, we can scale it up without any issue. It depends on the scalability of the customer.

    How are customer service and technical support?

    First of all, it depends which support model the customer purchases. If they are buying a foundation care with its low level of support, then you need to create a case manually and you need to write and contact customer service. If you are buying the Proactive Care Service, the guys from the customer service and support are very, very good. With Proactive Care Service, they contact you when you need to upgrade your firmware, etc... At all time HP Enterprise support works very, very well with Dell.

    How was the initial setup?

    The initial installation, setup, and deployment were simple for Primera, versus other hyper-converged infrastructure.

    HP Enterprise, simply with your Dell Technologies VxRail and HCI solutions, has done its job very well job, because you can deploy and start up your services and your new infrastructure in one or two days. One day for checking the specs and one day for deploying the whole infrastructure. This is because the solution is inside of the solution. Meaning the virtualization is already pre-installed, and they have already done the job.

    Each customer is looking for high-end solutions. They may decide to purchase the Primera solution partly because of its installation and deployment. If it takes two days as is the case for HCI and three days in the case of Primera, there is no problem for the customer. It depends on the customer and their mindset.

    What about the implementation team?

    We sell the products and we are doing the installation, deployment, integrations, and all the servicing.

    We are also responsible for the maintenance of the product.

    What's my experience with pricing, setup cost, and licensing?

    With HPE Primera there is no additional cost, but it depends what configuration we are talking about. If we are excluding support, it is very expensive. There is no showstopper for prices, just support or service. We are a Platinum Partner of HP Enterprise so we give quotes and configure HP Enterprise solutions. I don't know what happens in the US market, but in Georgia it is very expensive.

    It is expensive if compared with Dell Technology.

    Which other solutions did I evaluate?

    In the Georgian Republic there was an opportunity to sell Primera, but there was a battle between Dell Technologies and HPE Primera. Dell Technologies Unity Series won because of their low prices. Although their were no problems regarding their technical requirements,  Dell won it with prices. This is because Primera is very expensive, but it's a very good solution for customers.

    In terms of HP Primera versus, for example, Dell Technologies' Unity, the advantage of Primera is that inside their operating system, inside its firmware, they have already deployed a network storage cluster functionality and application functionality. In Dell Technologies, if we are talking about their Unity solutions, they only have a replication functionality and you must buy additional hardware. Only then can you deploy the storage cluster configuration. So this is an advantage for Primera.

    What other advice do I have?

    The Primera product line has small and mid-size versions for mid-range customers, and they also have a high-end version. It depends on the customer.

    In the Georgia Republic customers do have very critical data, and they must store that very critical information in a storage solution that has high availability. By availability, I mean that the hardware works very well and there are no issues with the software or the hardware. That is the reason why we are selling Primera.

    Overall, Primera gives high performance.

    On a scale of one to ten, I would rate HPE Primera a 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Buyer's Guide
    HPE Primera
    May 2022
    Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
    598,116 professionals have used our research since 2012.
    Principal Consultant at a consultancy with 1-10 employees
    Real User
    Top 5
    Easy to deploy, performs well, and the cost-per-capacity is good
    Pros and Cons
    • "One of the most valuable features is the ease of deployment."
    • "On the hardware side, you should have the ability to expand capacity to larger numbers."

    What is our primary use case?

    This product is used for all of the backend, core storage infrastructure. We migrated from spinning-disk, so it has the same type of workloads. It is 80% virtual machines, and then file services, and database workloads.

    What is most valuable?

    One of the most valuable features is the ease of deployment.

    Integration with the compute capacity is good, as this is just the storage component.

    Orchestration and management are good.

    The performance and capacity-based costs are also good.

    Another advantage is that HPE sells everything. This includes all of the capabilities of the hardware, like replication, snapshot, and other specific features. They are all included from the get-go, as opposed to everything being separate and in another budget. When you buy it, you can do whatever you have to be able to do with it out of the box.

    What needs improvement?

    On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard.

    On the hardware side, you should have the ability to expand capacity to larger numbers.

    I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it.

    From the controller side, if we could have NAS capabilities then that would be great.

    For how long have I used the solution?

    Between Primara and it's predecessor, 3PAR, I have used this product for about five years.

    What do I think about the stability of the solution?

    This is a rock-solid product.

    What do I think about the scalability of the solution?

    This is the product that is running the data centers for the shop, so everybody in the organization will be affected one way or another by what is there. Currently, we have 6,000 people.

    How are customer service and technical support?

    The technical support is very well organized. There is a feature called Home, where the hardware calls to their NOC and reports and alerts or events. Then they have a pretty standard protocol to call back. They're quite insistent; they'll send you emails and if you don't acknowledge then they start calling.

    The mechanics of the support is very well put in place. 

    Which solution did I use previously and why did I switch?

    We use the HPE 3PAR in addition to Primera.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    Professional Services installation is embedded in the cost. The setup can be done by the customer but it's a pretty sophisticated solution, so we use the vendor Professional Services. It was not a third-party on top of the cost. Rather, it was included in the options that we chose.

    What's my experience with pricing, setup cost, and licensing?

    The price to capacity ratio is good.

    Which other solutions did I evaluate?

    We had a selection process with all the major vendors, and we ended up with this solution in part because of stability. One of the primary reasons we selected it is because we can buy storage and compute from the same vendor and everything gets optimized. Obviously, everything is designed to work with one another.

    What other advice do I have?

    I will definitely recommend this product. I'd say that anybody looking to implement it should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy, but once they figure out the financial aspect of it, I think from a purely technical perspective, I highly recommend it.

    In terms of quality for block storage, it is one of the best on the planet, if not the best, in my view. If they had block storage, NAS, and iSCSI out of the box then I could rate it as perfect.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Principal Consultant at a consultancy with 1-10 employees
    Real User
    Top 5
    Reliable, easy to set up and deploy, with quality block storage and well organized support
    Pros and Cons
    • "All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license."
    • "On the controller side, I would like to see NAS capabilities."

    What is our primary use case?

    The primary use case is for all of the backend, the core storage infrastructure at this point.

    It's the migration from spinning disk, it has all types of workloads. 80% are virtual machines, file services, and database workloads.

    What is most valuable?

    The most valuable feature is the ease of deployment. 

    The integration with the compute capacity because this is just the storage side.

    The orchestrations and management, and the performance and cost per capacity.

    Another advantage is that HPE sells everything. All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license.

    When you buy it, you can do whatever you have to, to be able to do with it out of the box.

    What needs improvement?

    On the software end, in regards to the integration, everything gets aligned with the software-defined data center concept. Which means that everything needs to be done for software and programmatically. 

    This is an area that needs improvement as well as on the hardware end, the ability to expand capacity to larger numbers.

    In the next release, I would like the ability to do direct file services. This is a block-based solution, if you need to do file servers, you have to put servers around it.

    On the controller side, I would like to see NAS capabilities. That would be helpful.

    For how long have I used the solution?

    There are two lines, and they are evolving into one another. Primera is just a word, it was called 3PAR before that. I have worked with both.

    Between the two lines, I have worked with these solutions for five years.

    There are multiple components, there are many different versions. The software has versions and the hardware has versions. We are using the latest version, the latest incarnation.

    What do I think about the stability of the solution?

    It's a stable solution, it's rock solid.

    What do I think about the scalability of the solution?

    This is running the data centers for the shop. Everybody in the organization will be affected one way or another by what is there. We have 6000 people in our organization.

    How are customer service and technical support?

    Tell us about your experience with customer service/technical support.

    Technical support is very well organized. There is a feature called Home. The hardware calls their NOC center and reports any alerts or events. Then they have a standard ideal protocol to call back. They are quite insistent, they send you emails if you don't acknowledge and they start calling.

    The mechanics of the support is very well put in place.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    Professional services are embedded. It can be done by the customer but it's a pretty sophisticated solution. We need to use vendor professional services.

    It was not a third-party in addition to the cost, it was included.

    The hardware came with installation services. We decided to go with it.

    What other advice do I have?

    Stability is one of the reasons we chose this solution, and that we could buy storage and computer from the same vendor to optimize everything. It's designed to work with one another.

    I will definitely recommend this solution. For anyone who is interested in implementing it, they should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented.

    The math can become fuzzy but once they figure out the financial aspect of it, I think from a purely technical perspective, I would highly recommend it.

    In terms of quality for block storage, it's one of the best on the planet, if not the best, in my view. 

    If they had, block, NAS, and iSCSI out of the box, I would rate them a ten out of ten.

    I would rate HPE Primera a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Senior Systems Security Specialist at a government with 51-200 employees
    Real User
    Top 5
    Quick and efficient storage capability
    Pros and Cons
    • "It is a stable and scalable solution with quick and efficient storage capability."
    • "The reporting console can be improved with out of the box reports."

    What is our primary use case?

    We not only use HPE storage, we use their hardware as well. We use it for our incubated environment because we have some applications which are running on these journeys, applications, and APA . That storage actually helps us because there are multiple transactions and queries. Our applications are running and that's why we require fast storage.

    How has it helped my organization?

    HPE Primera is mostly integrated with our compute infrastructure and because of that, the particular storage is very much compatible with that compute. It's efficient.

    What needs improvement?

    Reporting can be improved.  The reporting console should be better and there should be some out of the box reports. That's the only thing.

    For how long have I used the solution?

    I have been using it for two and a half years.

    What do I think about the stability of the solution?

    It's very stable. We didn't face any issue with stability.  

    What do I think about the scalability of the solution?

    As per HPE, they said that it's pretty easy to add more storage in HPE Primera. With the existing controllers, I think it's pretty easy to add more storage. Right now we are using around 600 TB, not more than that, but it can support up to four petabytes.

    How are customer service and support?

    Their support is fine although it can be slow. It's mostly regional so we can't comment on it, because for it to change regions, it'll take some time for them to know about our whole setup, and then get used to it. Eventually we'll have to get used to it. If they were to change regions and a new engineer is assigned, then we could face some issues. There could be some kind of delay, so that's the only thing. Other than a lack of communication, the support is not that bad. The engineers are capable enough.

    Which solution did I use previously and why did I switch?

    We previously used Dell EMC PowerMax, which is a five to six year-old setup.  Primera is a two year-old setup. With Dell EMC, the discs crashed, which needed to be replaced. In the two years we've used Primera, we haven't faced this kind of issue. 

    PowerMax has very powerful storage. The number of IOPS and the control stability are the things I liked very much, but it's more expensive than other solutions. They are top of the line, but on a higher price range. 

    How was the initial setup?

    Setup was a straightforward. We didn't face any hurdles in that because it was a new deployment during that time. It was a new setup when we were going for this new journeys and application service. The deployment was straightforward.

    What about the implementation team?

    Deployment was done by HPE's partner.  I would rate it a four out of five.

    What's my experience with pricing, setup cost, and licensing?

    I you compare it with some other storage, then the HPE licenses are much cheaper.  If I had to rate it, I'd give it a 3 out of five in terms of pricing.

    What other advice do I have?

    I would rate this solution an eight out of ten.

    Until now, I haven't given any thought to Primera and how it's going to work for us because we are moving towards cloud transformation. In a year, we may not require any on-premise solution, since our whole idea is to take all the workers to the cloud.

    For advice, it all depends on what the requirements are. There are other solutions to consider. In all-flash, there are many other vendors, so it all depends on what kind of solution is being deployed and what kind of compute infrastructure they have which can work with that storage. If you're using HPE, then I would recommend HPE Primera because its performance is very good.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Service Delivery Manager at a tech services company with 11-50 employees
    Reseller
    Top 10
    Stable, competitively-priced, and the AI advantages and analytics with InfoSight are powerful
    Pros and Cons
    • "In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence."
    • "The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end."

    What is our primary use case?

    I work with an HPE authorized partner in Malta and we offer storage solutions for customers. HPE Primera is one such product that I have experience with.

    We have noticed that these days, most of the customers are implementing a solution that is a hybrid between Nimble and Primera All-Flash. There are both spinning disks and flash, where flash is used as the cache, which makes the price more competitive.

    The customers are primarily using it for disaster recovery. They have their cluster and they are replicating one another to provide business continuity and disaster recovery applications.

    What is most valuable?

    In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence. I think that this is one of the selling points for their storage products and it comes at no extra cost.

    InfoSight is built by gathering intelligence from all of the storage solutions, worldwide.  If the AI is being used here in Malta, locally, as it would with InfoSight, then it would use baseline data from the whole world to make predictions. It is really robust.

    Cases are opened automatically and they give you trend analysis as well.

    Anything that helps administratively for a data center is important, and Primera gives you both efficiency and effectiveness.

    What needs improvement?

    The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.

    For how long have I used the solution?

    I have been working with Primera for about two years.

    What do I think about the stability of the solution?

    Primera is really robust, effective, and cost-saving as well. It has 100% availability, which is quite a lot.

    What do I think about the scalability of the solution?

    This is a scalable product.

    The price of Primera All-Flash is going down, although this is more relevant for high-end customers. For small to medium-sized organizations, we are offering a hybrid solution.

    How are customer service and technical support?

    We work a lot with HPE technical support and they are very good. We are very satisfied.

    How was the initial setup?

    The initial setup is straightforward and the deployment should not take more than an hour.

    What about the implementation team?

    Our in-house team is responsible for deployment and maintenance.

    Malta is small, with a population of 450,000. Our company has 12 system engineers for enterprise clients.

    What's my experience with pricing, setup cost, and licensing?

    From what I see, this is competitively-priced and HPE are doing their best to stay competitive.

    What other advice do I have?

    Primera is still new, and it's in its inception phase. There are still not many installations around. My advice to anybody who is implementing this product is that they have to keep updated as technology advances. It's not a question of "it works, leave it there and don't take care of updates". You have to keep up to date with what is happening with the technology. Sometimes, we encounter customers that stagnate in their technology because they concluded that if it works then you don't have to do anything. That is not a good approach because it's a continuous transformation.

    In summary, this is a good solution and my only complaint is about user-friendliness. I am sure that in the future, and with InfoSight, things are going to get better. This is similar to what has happened to this point, where limitations that were present in previous versions have been enhanced. Personally, I have not encountered any limitations.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Asanka Karunanayake - PeerSpot reviewer
    Head of Hosting & LAN Services at Lanka Communication Services (Pvt) Ltd.
    Real User
    Top 5Leaderboard
    Great performance with excellent low latency and fine dashboards
    Pros and Cons
    • "The initial setup is very straightforward. It's not overly complex."
    • "They could work to make scalability easier."

    What is our primary use case?

    We primarily use the solution for customers, for their hosted virtualized infrastructure storage.

    How has it helped my organization?

    HPE Primera had helped us achieve very low latency performance, hence enhancing the customer experience of higher IOPS demanding applications. 

    What is most valuable?

    We really like the HPE infosight. it is an AI driven interface for hybrid cloud. it gives some more insights into any virtualized infrastructure such as performance issues, proactive recommendations etc. for example, get alerts and items of that nature It's been quite helpful so far. 

    The performance of the solution is excellent. It performs far better than you would expect.

    The initial setup is very straightforward. It's not overly complex. 

    It outperforms on latency. It's very fast. We're talking about 0.4 milliseconds. The faster, the fast data works, the faster you'll get the response. This is really low latency; it's a great performance.

    The dashboards are very good.  It has a very user-friendly kind of dashboard that is easy to understand. There isn't any complex stuff or too much information. That said, it has deep integration in to HPE Infosight. It gives you so much information, even more than you want.

    The customization capabilities are excellent.

    What needs improvement?

    We haven't come across any issues with the solution. I don't recall missing any features.

    They could work to make scalability easier.

    It's quite expensive to upgrade right now maybe just now as its a new model.

    Their latency is good, however, if they can continue to push their capabilities, that would be ideal.

    For how long have I used the solution?

    I've only been using the solution for just over one month. It hasn't been an extremely long amount of time just yet.

    What do I think about the stability of the solution?

    The stability and performance are excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

    What do I think about the scalability of the solution?

    We haven't attempted to scale the solution just yet. It's still very early on in the process, as we have just had the solution for about a month or so. Therefore, I can't speak very well about its scalability. However, it's my understanding that scaling it not that hard. 

    Primera supports all flash additional enclosures, where you can expand SSD

    How are customer service and technical support?

    Good support from HPE and local suppliers as well. 

    How was the initial setup?

    The solution is quite straightforward. It's not complex. We had already done the sizing and we had already done the planning. The HP engineers were well aware of our needs. In the end, we just plugged in and gave them access, and they themselves did the configuration as per the initial requirements.

    What about the implementation team?

    HP engineers did all of the heavy lifting on the implementation. We simply provided them with our exact requirements.

    What's my experience with pricing, setup cost, and licensing?

    We are under a perpetual license in terms of software. 

    Which other solutions did I evaluate?

    Evaluated Huawei OcenStore Dorado storage and DELL Unify 380. As per the sizing and cost, HPE Primera A630 was better and most cost-effective.

    What other advice do I have?

    We are using the latest version of the solution at this point. the model number is HPE Primera A630

    I'd recommend the solution to other organizations. It's fast and the performance is very good. 

    I'd rate the solution at a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Prataparao Dileep - PeerSpot reviewer
    Technical Solution's Consultant for HPE Storage Devices at Karvy Innotech
    Real User
    Top 5
    Good interface, simple storage mounting, and scalable
    Pros and Cons
    • "There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade. It does not require any support for the operation. The customer can easily deploy any code directly from the GUI which is very good. Additionally, we have individual storage we can allocate and easily manage."
    • "We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot."

    What is our primary use case?

    We are using HPE Primera as a storage solution.

    What is most valuable?

    There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade. It does not require any support for the operation. The customer can easily deploy any code directly from the GUI which is very good. Additionally, we have individual storage we can allocate and easily manage.

    What needs improvement?

    We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot.

    For how long have I used the solution?

    I have been using HPE Primera for approximately one year.

    What do I think about the stability of the solution?

    The solution is stable. However, in the older versions, we used to see a lot of hardware failures and any indications we have a node battery to be replaced. We have almost 18 storage for the last three months, we are not receiving LSA messages, whereas before we were receiving one per month. We used to receive storage or hardware issues from the HPE Primera side. Things have been better.

    What do I think about the scalability of the solution?

    The scalable of the solution is good. Recently, we have upgraded one of the storage from 50TB to 100TB. It's very easy to mount and connect. There is be no issue with expansion. We can easily upgrade the endpoint and does not take much time. It all can be done without downtime for that. Adding in an SD card is similar to how we have mounted the expansion.

    We have around 20 storage HPE Primera's, and we have approximately 30 applications that are using HPE Primera storage. We have a dedicated mobile application used for banking purposes and a database dedicated to working on HPE Primera.

    How are customer service and support?

    I would rate the technical support of HPE Primera a three out of five.

    The support could improve because it would take a lot of time to get an expert to analyze oh problem. We would be connected to the L1 support and then L2, it can take a long time. If the issue is a P1 case, they are taking a lot of time to get back to us with a solution. P1 is the highest priority and the support we receive from the P2 level is the same.

    Which solution did I use previously and why did I switch?

    High availability of primera storage .

    How was the initial setup?

    The initial installation can take almost one hour. You only need to install the hardware to the rack and application. Once we powered it on, there is no need to create any write groups. Everything is automatically created by the HPE Primera OS.

    What about the implementation team?

    The deployment was done by HPE.

    What other advice do I have?

    Other than the support for HPE Primera it is a good solution.

    I rate HPE Primera an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: May 2022
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