IBM FlashSystem OverviewUNIXBusinessApplication

IBM FlashSystem is the #1 ranked solution in top Modular SAN (Storage Area Network) tools, #2 ranked solution in top NAS tools, and #7 ranked solution in best All-Flash Storage Arrays. PeerSpot users give IBM FlashSystem an average rating of 8.6 out of 10. IBM FlashSystem is most commonly compared to Dell PowerStore: IBM FlashSystem vs Dell PowerStore. IBM FlashSystem is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.
IBM FlashSystem Buyer's Guide

Download the IBM FlashSystem Buyer's Guide including reviews and more. Updated: January 2023

What is IBM FlashSystem?

IBM FlashSystem products are enterprise computer data storage systems that store data on flash memory chips. Unlike storage systems that use standard solid-state drives, IBM FlashSystem products incorporate custom hardware based on technology from the 2012 acquisition of Texas Memory Systems. This hardware provides performance, reliability, and efficiency benefits versus competitive offerings.

IBM FlashSystem was previously known as IBM Storwize.

IBM FlashSystem Customers

Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal

IP-Only AB, PVU Group GmbH

IBM FlashSystem Video

IBM FlashSystem Pricing Advice

What users are saying about IBM FlashSystem pricing:
  • "The cost is pretty high in terms of licensing. We pay at least $100,000 USD in licensing fees for the storage."
  • "The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from."
  • "The pricing is competitive in our country."
  • "We have no issues with the price as it is very competitive."
  • "My customers got the IBM FlashSystem bundle offer. It was a one-time purchase for three years of service. The price would depend on the storage size and could reach between $25,000 to $55,000."
  • IBM FlashSystem Reviews

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    Cloud Engineer at a tech services company with 51-200 employees
    Real User
    Top 5
    Reliable and easy to configure with simple data migration capabilities
    Pros and Cons
    • "It's a mature product. It's like a BMW that evolves consistently."
    • "It is slightly more expensive, however, it all depends on your supplier."

    What is our primary use case?

    We used the solution exclusively for block storage. Over time, it added compression features and now even NVMe

    It's perfectly suited for an on-premise solution or for providing a base for cloud solutions, VMware workloads, IBM i-series, IBM AIX, IBM Power, Linux, and Windows compute. In other words, the complete server stack. It is something others actually can't offer. All of this can be operated from within the same solution. 

    It definitely has a strong plus in environments where you actually have such different server solutions in place.

    How has it helped my organization?

    It's a really reliable, powerful platform. It's a mature product. It's like a BMW that evolves consistently. 

    There is no need to change or buy another company's solution. It came with storage virtualization and options to move/migrate volumes around and migrates easily even before you actually have svMotion on VMware. 

    It can be stretched. There is a Site Recovery Adapter. It has backup integration using flash copies. You can build a disaster recovery solution around it. IBM has its famous Redbooks where you can enter in the best practices. You name it, they've got it!

    What is most valuable?

    It offers separate IO Modules for connectivity additions, for compression to offload the CPU. 

    It offers storage virtualization to ease migrations. You can build storage clusters and migrate data and easily configure partner relationships. 

    The solution offers excellent performance! Flashcopies come in handy with backup solution integrations. The site recovery adapter for VMware Site recovery manager integration is great. Everything is working like a charm. 

    I've used it in a banking environment in combination with VMware Site Recovery Manager and Site Recovery Adapter (SRA) - a wonderful combination. It saves you headaches building a recovery plan. Most of all, it works.

    What needs improvement?

    IBM's solution has come a long way and has had different milestones/features have been introduced. I would position the 7200 in the upper midrange class as it has lots of features - more than, for example, EMC Unity/VNXe. It doesn't lack anything, really. One could argue that NAS or S3 is not available to it, but I prefer other types of storage optimised for that job.

    It is slightly more expensive, however, it all depends on your supplier. Licenses are volume-based. Larger companies with more TB usually are better off as the price per TB decreases the bigger you go. I would definitely recommend this platform!

    Buyer's Guide
    IBM FlashSystem
    January 2023
    Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    670,331 professionals have used our research since 2012.

    For how long have I used the solution?

    I've known the predecessors of the IBM Flashsystem, being the Storwize 7200 (Gen 1 to 3) and SVC Front End Servers, from the time they were running on code 6.2 way back in 2011.

    What do I think about the stability of the solution?

    We have never ever had an incident with it making the infra go on its knees, nor did we have any datacorruption ever.

    All storage solutions have bugs and all have their correctives that might not address an issue on the first occurance or under all circumstances. When the system is stressed and under some specific (nonetheless rare) conditions , the developped code might trigger a reboot of a controller node  to avoid data corruption. A system with 2 controllers is resilient enough on its own and a reboot of a node to prevent e.g. cache merge problems or alike is not harmfull.

    To me, the need to evict a controller node and warm boot it is actually intentionally a safety precaution that avoids data corruption, something we all want to stay out as much as possible. It's as reliable as any other product in that respect. All solutions that I know off like DELL EMC Unity, Fujitsue DX-series or 3PAR Storeserv respond in the same manner to avoid datacorruption. I've seen it the most on the SVC (code 7.1/7.2 around 2012/2013  , but not on the  Storewize v7000 Gen1 to Gen2+ solutions, though I have to admit they all had about 40 to 50% of the load of the SVC.

     

    What do I think about the scalability of the solution?

    You can build clusters with it and IO Groups.

    How are customer service and support?

    IBM is able to deliver a support organization with well-trained people. IBM's redpieces/papers and solutions designs are published and offer real references. You can develop your own skills and become an expert or fallback on IBM Supreme Support if you feel less comfortable. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used IBM FastT/DS Storage (LSI Logic) with/without IBM SVC and IBM v7000 Gen1/Gen2/Gen3, shifting from legacy/traditional storage to storage virtualization.

    How was the initial setup?

    It's quite intuitive. I always enjoyed that, whatever operation you initiated on its Webvinterface, it generated the command, and you actually see which command is being executed. I love it! It surely helps you get acquainted with the product. The setup with many modules and ports requires some design, as on any midrange solution. You get a nice template to initiate it and off you go.

    What about the implementation team?

    I've done it myself after all the experience I've had. 

    What was our ROI?

    At the end of the lifecycle, the migrations and options you have mean that it doesn't require several storage solutions if you have mixed server solutions like Mainframe, i-Series, AIX, IBM PowerPC, VMware, Desktop Virtualisation, et cetera.

    Also, the superb integration with VMware SRM and its Site Recovery Adapter makes it a seamless solution to make your infra resilient.

    What's my experience with pricing, setup cost, and licensing?

    It's not as expensive as HPE Storeserv, however, it is more expensive than Netapp FAS or Dell Compellent

    Which other solutions did I evaluate?

    We looked at the Netapp FAS all-flash series, Dell Compellent, HPE StoreServ (7200/7400, 8200/8400, and 10500), and Dell EMC VNXe/Unity

    What other advice do I have?

    It's a more complete solution and really up to mixed infrastructure and resiliency and has a lot to offer on scalability too

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of IT Infrastructure at a insurance company with 501-1,000 employees
    Real User
    Top 10
    Good performance, energy efficient with a small form factor, helpful support
    Pros and Cons
    • "The performance is very good and we use this product to enhance our core system."
    • "This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done."

    What is our primary use case?

    We use IBM FlashSystem as part of our core system to enhance performance.

    How has it helped my organization?

    This product will improve your performance and it has helped us with that.

    Also, in prior systems where we had mechanical drives, there would have been at least a couple of drive failures. With this solution, no drive failures have been experienced so far.

    Compare to our previous system, space utilization has definitely been reduced. Our old system used two racks, whereas this solution sits in a single rack and initially took up 2Us. Post-upgrade, it is 8Us but even so, compared to what we had, it is a considerable energy saving. Also, when we upgraded, it helped us to mitigate a lot of our legacy issues present with the old hardware.

    What is most valuable?

    The performance is very good and we use this product to enhance our core system.

    The reliability is better than it is with mechanical drives.

    This is a compact system, and it has a lot of pieces built into it. For everything is included for us to be able to replicate to a DR site. 

    What needs improvement?

    This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done. It's not a seamless process because you need to do multiple modifications or alterations. There is a lot of effort required by the customer in order to expand the hardware.

    Further expansion of our model is not feasible. As new models are released, expansion becomes difficult and you have to switch to a new model when you want to upgrade. This means that you have to migrate data between models. We want something where you can use for at least five years, where you can expand the hardware without the inconvenience of changing models. Ideally, the operating system and other applications would not be affected when expanding.

    It would be helpful if the solution had built-in safeguards against security threats and malware, such as ransomware. Anything that can be utilized to enhance data integrity would be helpful. 

    For how long have I used the solution?

    I have been working with IBM FlashSystem for three years.

    What do I think about the stability of the solution?

    The stability of the IBM FlashSystem is excellent.

    There was no downtime when we patched the system, which is good because we wouldn't want our core system to go down.

    What do I think about the scalability of the solution?

    In our experience, scalability is not very easy. This may depend on our systems so it might not be universally true but definitely, for us, scalability was a problem. IBM came out with a newer version and told us that "To scale, you'll have to either switch over to a new version or buy an additional controller."

    So, scalability on that particular model was not feasible. There may be better models but the model that we purchased was not easily scaled.

    We have 800 users and there are four engineers who manage our IT products.

    We do not plan on expanding our use of this product in the future because our plan includes moving to the cloud.

    How are customer service and support?

    The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period. They have back-to-back support for resolving any hardware problems.

    When it comes to managing hardware, they're excellent.

    Which solution did I use previously and why did I switch?

    We have worked with systems from Dell and HPE and we have found that more maintenance and patching needs to be done on products by those vendors, as compared to IBM.

    This is important to consider because if you don't have a high-availability system then you are going to end up with downtime when patches are implemented.

    How was the initial setup?

    The initial setup was complex because we had to move a lot of data from our old system to the new one. It wasn't difficult because of the hardware, but rather, due to our pre-existing setup. The fact that we had to migrate a lot of data was the source of the complexity.

    It took at least one and a half years because we had to deploy while the system was still running. At the same time, the deployment was dependent on the systems that we had running. This is why it took so long to complete.

    What about the implementation team?

    An integrator assisted us with our deployment and our experience with them was excellent. They've been supportive and they successfully helped us to migrate all of our data.

    What was our ROI?

    This product is part of our core systems, and we have definitely seen a return on investment.

    What's my experience with pricing, setup cost, and licensing?

    The cost is pretty high in terms of licensing. We pay at least $100,000 USD in licensing fees for the storage. We have multiple types of storage, not only flash. We have the older versions of other storage and other versions of IBM flash as well.

    In addition, we have a maintenance contract for this product when the warranty support period expires.

    What other advice do I have?

    This is definitely a product I can recommend based on its performance and reliability. I don't know whether it is cost-effective compared to other similar products because we are an IBM shop from end to end. We chose IBM because the products have been well suited for our setup, and the performance and reliability are excellent.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    IBM FlashSystem
    January 2023
    Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
    670,331 professionals have used our research since 2012.
    Moahmed Nabil - PeerSpot reviewer
    Infrastructure Solutions Architect at areebah
    Real User
    Top 20
    Easy to use and configure
    Pros and Cons
    • "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
    • "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."

    What is our primary use case?

    The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises. 

    What is most valuable?

    One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless. 

    What needs improvement?

    The pricing could be improved, but I think it's getting better and better with each version. 

    IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified. 

    For how long have I used the solution?

    I have been working with IBM FlashSystem for around seven years. 

    What do I think about the stability of the solution?

    It's really stable, and many customers have experienced this as well. 

    What do I think about the scalability of the solution?

    It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical. 

    How are customer service and support?

    I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately. 

    Which solution did I use previously and why did I switch?

    IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.

    How was the initial setup?

    The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes. 

    What about the implementation team?

    I implemented myself. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from. 

    Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process. 

    What other advice do I have?

    In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well. 

    To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional. 

    I would rate this product a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Ghulam Mustafa - PeerSpot reviewer
    BT Area Champion/Trainer at a financial services firm with 5,001-10,000 employees
    Real User
    Top 5
    Reliable and robust with good scalability
    Pros and Cons
    • "The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution."
    • "IBM should improve its data reduction development."

    What is our primary use case?

    We are living in IBM FlashSystem. We have more than eight flash storage devices deployed in our environment for different kinds of workloads such as applications, core systems, core banking applications, et cetera. 

    What is most valuable?

    Overall, the product is good. 

    We've been using it for the last five years, and we haven't had any issues at all. 

    The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution. 

    We have been using the V9000 storage for the last five years. It's been very reliable. It's robust from a redundancy and reliability point of view. 

    What needs improvement?

    Recently, we deployed SS9100. At the core level that is deployed on that storage, it is not stable. We had an incident not too long ago. Both controllers rebooted simultaneously, within 15 seconds. There was some threshold value defined in the core level, and the system exceeded that threshold value. 

    We logged the case to IBM. IBM did internal checks, which we deployed. The permanent fix will be available in the first quarter of 2021. It seems to be an issue on IBM's side. Obviously, we were surprised by how both controllers rebooted. We faced downtime on our applications and on our services. 

    The issue which we had recently faced relates to the core level. It should be first tested at IBM labs and then introduced for general release.

    IBM should improve its data reduction development.

    For how long have I used the solution?

    Overall, I have 14 years of experience in implementing enterprise solutions, and also managing them. We've been using IBM Flash Storage for the last five years.

    What do I think about the stability of the solution?

    While the 9000 series has been robust and reliable, the SS9100 hasn't been so stable. IBM is currently working on a patch that should be out soon to handle the issues we've had.

    What do I think about the scalability of the solution?

    The solution is quite scalable. A company can expand it if they need to.

    We are a financial institution with two million customers. This is the storage we use behind all of our solutions.

    While we don't plan to expand usage in the near future, we have recently acquired new storage solutions for an upcoming upgrade.

    Which solution did I use previously and why did I switch?

    I have experience with a variety of other solutions. On storage, I have experience with IBM FlashSystem, IBM block storage, Dell EMC, block storage VMAX, VNX5600, and unified storage. Also, I have experience with Huawei storage, like Dorado and OceanStor. I've also worked on HPE Enterprise Virtual Array.

    If you're talking about flash storage, we have FlashSystem IBM V9000, SS910091, 9200. On cloud storage, we have VMAX 10K, 20K. On unified storage, we have VNX5600 EMC.

    We required a homogenous environment that's end to end. We chose to use IBM. 

    How was the initial setup?

    The initial setup is not overly complex. IBM makes the process very smooth. It's very straightforward and quite easy to accomplish. A company shouldn't have any issues with the setup process.

    What about the implementation team?

    A company could benefit from bringing on a reseller or consultant. They could help with the process.

    What's my experience with pricing, setup cost, and licensing?

    When we procure enterprise storage solutions, the license is always be bundled with the deal. There are different licenses for encryption, replication, deduplication, data reduction pools, et cetera, and all should be included in one bundle when we buy a new solution. It's part of that deal.

    What other advice do I have?

    We are a customer and end-user.

    We are using the V9000, and currently, we have deployed SS9100.

    This is a financial Institute. As per regulatory compliance, we cannot share our customer data. We keep our confidential customer data on the cloud that is deployed on-premises.

    Overall, we have been happy with the solution. I would rate it at a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    UNIX Security Consultant at a retailer with 1,001-5,000 employees
    Real User
    Top 5
    Easy migrations with high performance but new, universal APIs are not yet supported
    Pros and Cons
    • "The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function."
    • "The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel."

    What is our primary use case?

    Our entire company uses the solution for block storage. The solution is easily administered and maintained by four technicians. 

    What is most valuable?

    The solution has a very compact physical footprint that is high performance and easy to administer.

    The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function.

    What needs improvement?

    The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel. This is magnitudes lower than competing products. 

    The 8.5 release for the 7300 and 9500 Flash Systems no longer allows IO group migrations. The replacement volume mobility is not as seamless as IO group migrations.

    The Kubernetes CSI driver and the open-stack cinder driver still rely on SSH instead of native APIs for configuration changes. This reduces the limit of outstanding configuration changes that can be submitted to storage in bulk. 

    The solution has not yet adopted Swordfish APIs and its SMI-S APIs are legacy and depreciated. Swordfish's are vendor-independent APIs made by the Storage Industry Association that allow you to manage storage no matter your vendor. These new generation APIs were released after ten years but IBM has not yet jumped on board. With a multi-vendor environment like ours, implementations are easier with universal APIs. 

    Redhat Enterprise Linux clones such as CentOS, AlmaLinux, or Rocky Linux are not supported. All are binary compatible and should be supported because they are fundamentally the same product with different branding. 

    It would be helpful to have a public page listing the minimum supported firmware levels for HBAs from different vendors. We have run into bugs with fiber channel cards that were solved with firmware updates. It was a laborious process to cross-reference vendor information so it would be helpful for IBM to provide recommended baselines for firmware. 

    For how long have I used the solution?

    I have been using the solution for four years. 

    What do I think about the scalability of the solution?

    The solution is scalable within reason. We lease it based on a four-year forecast and then return it when the lease term ends. The solution can scale up a bit but we haven't really changed configurations during our lease terms. 

    How are customer service and support?

    Technical support is very proactive and we receive alerts when they are visiting the data center or asking for permission to change a part. We are alerted to part failures before we even have a chance to find them in logs. 

    I rate technical support a ten out of ten. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is quite straightforward and easy. 

    The rack mount took thirty minutes because we had to cable the device. Deployment took about ten minutes. 

    What about the implementation team?

    I implemented the solution because it is an easy product to set up. It is a pleasure to occasionally get out of the office and assist the data center. 

    Previously, integrators helped with installations but weren't utilized much. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is competitive in our country. In some countries, IBM is the most expensive vendor but that is not the case for us. 

    We also negotiated a 60% discount directly with IBM because we are the largest consumer of enterprise hardware in the country. 

    Which other solutions did I evaluate?

    Each solution has its pluses and minuses. Pure, Dell EMC, and all other products have room for improvement. 

    What other advice do I have?

    IBM is a good vendor with an excellent product, but the software side of the company still needs improvement. 

    I rate the solution a seven out of ten. All top-tier solutions have room for improvement so I never rate them higher than a seven. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Network and System Administrator at TWD Technologies Ltd.
    Real User
    Top 20
    User-friendly with good documentation and the capability to scale
    Pros and Cons
    • "We've found the solution to be very stable so far."
    • "The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style."

    What is our primary use case?

    The solution is primarily a file infrastructure. It contains all the virtual machines for our company.

    What is most valuable?

    The solution is still new to us and needs to be explored more.

    The documentation is excellent so far. 

    The solution uses all flash. The connection to the server is a fiber connection. It's very fast. 

    The possibility of expanding is very good. It offers very good flexibility.

    The price point is pretty decent. 

    The product is user-friendly. The setup process is easy.

    We've found the solution to be very stable so far.

    What needs improvement?

    We need to spend more time with the solution in order to detect any shortcomings. So far, we haven't really seen any.

    The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style. 

    For how long have I used the solution?

    I've only been using the solution for two months. It hasn't been that long just yet. It could be maybe less than that, as we just recently installed it and we decided to go for it about three months back. About one and a half months ago the implementation was completed and we started using it.

    What do I think about the stability of the solution?

    The stability of the solution is very good. We haven't detected any bugs or glitches. it doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution has the potential to scale quite well. If a company needs to expand it, it can.

    However, it is a hardware, and you do need to take scaling into account early on. We can grow with the hardware we have and put on new drives, et cetera.

    We have approximately 200 employees, and anyone that's connected to the network, those files are stored on this particular solution. Therefore, even if they aren't aware they are using the product, they, in fact, are.

    How are customer service and technical support?

    Personally, I haven't directly dealt with technical support. That said, apparently, it looks like it is quite good. The support is proactive. My system is already connected to IBM tech centers. They can highlight predictive failures, for example. My assumption is that they are quite good, although I can't yet peak from personal experience.

    Which solution did I use previously and why did I switch?

    We previously used Dell EqualLogic. We switched, as we had used it for close to six years and it needed to be replaced. Initially, we thought to replace it with another Dell EqualLogic product, however, after comparing different brands, we landed on this.  

    How was the initial setup?

    The initial setup is definitely not complex. It's not difficult. They make it straightforward and user-friendly. A company should have no problems implementing it.

    What's my experience with pricing, setup cost, and licensing?

    The price is quite good. We find it to be rather reasonable overall. When you compare it to other brands especially, the price is quite good.

    Which other solutions did I evaluate?

    We did look at other solutions, including and updated Dell EqualLogic and HPE.

    What other advice do I have?

    We are just a customer and an end-user.

    We are using the latest version of the solution at this point.

    I'd recommend the solution. Everything is fiber from start to finish. I don't need to use a fiber switch. It's an expensive component. However, IBM says I don't need it and I can do I direct line from my own source. It's a supported solution. It's very good.

    I'd rate the solution at an eight out of ten so far.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Atif Najam - PeerSpot reviewer
    Chief Information Officer and Program Lead at Gatron Industries Ltd
    Real User
    Top 5Leaderboard
    A good solution for managing and supporting our workloads
    Pros and Cons
    • "The solution is scalable and has varying degrees of scalability."
    • "IBM FlashSystems is lagging in optimizing storage technologies."

    What is our primary use case?

    Our primary use case for this solution is managing and supporting our workloads currently running on IBM FlashSystem. Additionally, we use it to run our ERPs.

    What is most valuable?

    We like how straightforward the IBM system is and the technical team's support.

    What needs improvement?

    IBM FlashSystems is lagging in optimizing storage technologies, which can be improved. For example, deduplication with Dell EMC and their storages are far ahead of the curve regarding data storage deduplication. Deduplication is when you remove all the data duplicates from your system and save more data in a smaller physical space. If there are any duplications in the entire storage, they should be removed, and data can be saved. There are two types of deduplication, inline and post-save deduplication. Inline refers to the data travelling from the system to the storage to be stored. The system removes the duplicated part and then stores it to save space. Another kind is that you store the data first and then remove the duplications, so you will need a larger area to read and write. The inline deduplication needs to have global deduplication enabled.

    For how long have I used the solution?

    We have been using this solution for five years.

    What do I think about the stability of the solution?

    The solution is stable and has no issues.

    What do I think about the scalability of the solution?

    The solution is scalable and has varying degrees of scalability. For example, if you have to buy a port and initial or entry-level storage, it can scale up to a certain level. After that, you'll have to change the box. If you need a forklift to pick up and bring in a new device regarding scalability, we usually plan for three to four years because technology changes fast. Hence, with five years of scalability, you will have no issues scaling that product to a certain level. 

    How are customer service and support?

    I rate customer service and support ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    IBM storages are straightforward. The only issue is the higher-end machines of the V9000 storage systems. There are two ways storage can be configured, and if you have multiple controllers in storage, you don't need to enable zoning between the two controllers. However, for IBM V9000 and above models, the controllers are also zoned through your zoning system. I rate the initial setup an eight out of ten.

    What's my experience with pricing, setup cost, and licensing?

    We have no issues with the price as it is very competitive. So, if you want to buy high-end IBM storage, HP would go higher than IBM, so if it's a million-dollar storage and you have around 150 terabytes of hybrid or all-flash storage that you deploy, then it costs approximately 1.7 million dollars. This solution is the second most expensive in the market.

    What other advice do I have?

    I rate the solution nine out of ten. The solution is good, but variable-length deduplication and global deduplication can be included.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Raanan Sitton - PeerSpot reviewer
    Vice President Sales at BELOCAL LTD
    Real User
    Top 20
    Stable, with a straightforward implementation, and a compression feature
    Pros and Cons
    • "The most crucial feature of IBM FlashSystem is compression."
    • "The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution."

    What is our primary use case?

    IBM FlashSystem is used for performance systems.

    How has it helped my organization?

    IBM FlashSystem has improved the way the organizations of my customers function.

    What is most valuable?

    The most crucial feature of IBM FlashSystem is compression.

    What needs improvement?

    The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution.

    For how long have I used the solution?

    I've been dealing with IBM FlashSystem for four years.

    What do I think about the stability of the solution?

    IBM FlashSystem is one hundred percent stable. My customers didn't encounter any failures, so it's good.

    What do I think about the scalability of the solution?

    IBM FlashSystem is scalable, but it depends on what you're selling. You'll have scalability issues if you sell it as a complete system with maximum capacity. I didn't sell the entire system, so it can be upgraded if the customer needs more capacity.

    How are customer service and support?

    I haven't contacted the technical support for IBM FlashSystem.

    Which solution did I use previously and why did I switch?

    I sold other solutions apart from IBM FlashSystem, but the price for IBM FlashSystem was better.

    Two of my customers preferred IBM FlashSystem, and the third customer liked Hitachi, but Hitachi was more expensive, so that customer went with IBM FlashSystem.

    How was the initial setup?

    The implementation of IBM FlashSystem was straightforward. It will take less than two hours to implement if it's just a small system.

    What about the implementation team?

    One engineer from my company and one engineer from the customer side took care of the deployment of IBM FlashSystem.

    What's my experience with pricing, setup cost, and licensing?

    My customers got the IBM FlashSystem bundle offer. It was a one-time purchase for three years of service. The price would depend on the storage size and could reach between $25,000 to $55,000.

    What other advice do I have?

    My company sells IBM FlashSystem to customers. I'm a salesperson.

    My company sold six IBM FlashSystem to three customers. One was large-scale, while the other two were small-scale. The customers use the solution on production and deal sites. The capacity of my customers is sufficient at the moment, so there's no plan to increase the usage of IBM FlashSystem.

    I'd tell people looking into implementing IBM FlashSystem that installing and managing it is straightforward. The solution also has excellent performance.

    My rating for IBM FlashSystem is nine out of ten.

    My company has a partnership with IBM.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2023
    Buyer's Guide
    Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.