First and foremost, flexibility is highly valuable. I can separate different workloads across various hardware platforms depending on the implementation, without being locked into a particular vendor’s hardware. For example, if I need a special filer for home directories to optimize performance or accessibility, we can create separate virtual machines. We also maintain a large archive because we need to store call recordings from our call center for seven years due to regulatory requirements. By using different virtual machines, we can separate data according to implementation needs and SLAs. Managing the data is simple since the platform operates on a virtual machine. The interfaces are user-friendly, and after two to three hours of training, our support staff is capable of using the interface to assist customers with file restoration. Adding new infrastructure, servers, and virtual machines is straightforward.
