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Symantec Asset Management Suite OverviewUNIXBusinessApplication

Symantec Asset Management Suite is #6 ranked solution in top License Management tools and #13 ranked solution in top IT Asset Management tools. PeerSpot users give Symantec Asset Management Suite an average rating of 8 out of 10. Symantec Asset Management Suite is most commonly compared to ServiceNow: Symantec Asset Management Suite vs ServiceNow. Symantec Asset Management Suite is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 40% of all views.
Buyer's Guide

Download the IT Asset Management Buyer's Guide including reviews and more. Updated: June 2022

What is Symantec Asset Management Suite?

Are you paying for unused software licenses? Are you prepared for your next vendor software audit? Take control with SymantecTM Asset Management Suite 8.0. In combination with Symantec Client Management Suite, you’ll get an accurate picture of your organization’s assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. Without an in-depth understanding of your organization’s software licenses, vendor contracts, and assets, it’s difficult to make smart business decisions. Asset Management Suite helps you take control with a complete and accurate picture of the relationships between all of them.

Asset Management Suite discovers, inventories, and tracks all the hardware and software assets in your IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. This information gives you credible information on the location and license status of every important OS, virtualization platform, or application instance. With this detailed, up-to-date information, your team can quickly identify problems, apply solutions, and document compliance.

Symantec Asset Management Suite was previously known as Symantec Altiris Asset Management Suite.

Symantec Asset Management Suite Customers

Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport

Symantec Asset Management Suite Video

Symantec Asset Management Suite Pricing Advice

What users are saying about Symantec Asset Management Suite pricing:
"The price of the solution was reasonable a couple of years ago but now it is expensive."

Symantec Asset Management Suite Reviews

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Natalja Rein - PeerSpot reviewer
Team Lead at a computer software company with 10,001+ employees
Real User
Top 20Leaderboard
Plenty of features, stable, and scalable
Pros and Cons
  • "Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."
  • "The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."

What is our primary use case?

We use Symantec Asset Management Suite for patch management. We deployed the agent on the end users' systems and we are using it for software distribution.

What is most valuable?

Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager.

What needs improvement?

The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations.  I have found Symantec Asset Management Suite does not integrate well with Microsoft solutions, which in the corporate world is a large disadvantage. They are currently lagging behind Microsoft. The cloud version of this solution is not very convenient or comparable to other solutions, they need to improve it.

For how long have I used the solution?

I have used Symantec Asset Management Suite for approximately 20 years.
Buyer's Guide
IT Asset Management
June 2022
Find out what your peers are saying about Broadcom, ServiceNow, Flexera and others in IT Asset Management. Updated: June 2022.
610,229 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is easy to scale up to approximately 10,000. However, anything over that many packages can be difficult to view. This solution is ideal for medium-sized organizations that have 2 to 15,000 user devices.

How are customer service and support?

The support from Symantec or Broadcom is not very good.

How was the initial setup?

The installation is straightforward and falls in the standard level of difficulty.

What about the implementation team?

We do the implementation of the solution including maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of the solution was reasonable a couple of years ago but now it is expensive.

Which other solutions did I evaluate?

We have evaluated Microsoft Intune.

What other advice do I have?

Symantec was purchased by Broadcom and the product is continuing as-is. We will replace it with Microsoft Intune for some customers. I would recommend this solution to those that want to have something stable, are not a large corporation, and want to keep their own on-premise infrastructure. For those who want to try the latest technology, I would recommend Microsoft. I rate Symantec Asset Management Suite an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free IT Asset Management Report and find out what your peers are saying about Broadcom, ServiceNow, Flexera, and more!
Updated: June 2022
Buyer's Guide
Download our free IT Asset Management Report and find out what your peers are saying about Broadcom, ServiceNow, Flexera, and more!