Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download our FREE report of ServiceNow based on reviews, features, and more!
Where should we email your report?
ServiceNow review
Shafqat Paracha
General Manager at sPerception IT
Adopting flexible workflows with customized automation delivers measurable benefits
There are things that I would like to see improved in ServiceNow, such as the pricing, as it is a very costly solution compared to other tools. Additionally, its presence in the local market is very limited; in Pakistan, for example, I don't see any vendor or distributor of ServiceNow available. They need to increase their sales spectrum...
ServiceNow review
Sampath Kumar K
IT Admin at synu
Empower easy resolution of tasks with intuitive options and detailed ticket tracking
While ServiceNow has many options, the number of options can sometimes be confusing regarding where to click or how things work, as it is based on configuration provided by the administrator. The initial setup of ServiceNow was easy for me, and I can easily access the knowledge base, pass tickets to another team through internal notes, and...
Since 2012, we've had 856,873 professionals use our research.