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Lansweeper vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Lansweeper is praised for remote efficiency, cost savings, and reporting, though some doubt its overall financial return.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
It ended up being more cost-effective than BMC for the license we obtained.
Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.1
Lansweeper offers responsive email support with informative resources, despite time zone challenges, earning high user ratings.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
Customers with premium or enterprise-level licenses often reported fast and knowledgeable responses.
Data Engineering at Kroger Health
We have regular 30-minute meetings, and when we have technical support questions, they either connect us to support or provide immediate answers.
System Administrator at Loma Linda University
The only aspect that would enhance my rating would be an immediate response to my call, but considering they manage multiple clients, I find their service to be very close to a perfect ten.
IT Analyst at Ivy Rehab Network
 

Scalability Issues

Sentiment score
6.7
Lansweeper is scalable for businesses, offering ease of setup and centralized management, despite challenges in large distributed environments.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
You can start with just scanning your network and later add all the other features it provides to prepare reports.
CTO at Four Nine Agency
When it comes to scalability, it is difficult to remember specifics since my lab environment is small, but I believe Lansweeper can scan quite a few devices.
Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.0
Lansweeper is stable and user-friendly but may experience performance issues with heavy tasks and non-Windows systems.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
 

Room For Improvement

Lansweeper users want better reporting, deployment, support, asset management, integration, UI, scalability, version tracking, and cost effectiveness.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
There is no analytics from Lansweeper to understand that it is the same software but with a different version.
CTO at Four Nine Agency
It would be advantageous if AD audit functionality could be integrated, showing users' actions and latest activities.
Service Desk Analyst - Endpoint Management and Support at The Tavistock and Portman NHS Foundation Trust
Reporting needs to be more customized as per customer requirements.
Ict Advisor at SOS Children's Villages
 

Setup Cost

Lansweeper provides cost-effective IT asset management with straightforward licensing, though prices are close to competitors without negotiation options.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
It is quite cheap compared to other solutions, and the installation was very easy.
CTO at Four Nine Agency
They purchased licenses for around 300 to 400 users or devices.
Ict Advisor at SOS Children's Villages
 

Valuable Features

Lansweeper offers robust IT asset management, supports versatile platforms, and enhances decision-making through comprehensive insights and integration options.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
The most valuable feature in the dashboard is the search functionality, which enables users to find all relevant data efficiently.
Service Desk Analyst - Endpoint Management and Support at The Tavistock and Portman NHS Foundation Trust
Lansweeper has made the job easier for us. That's the best benefit.
Lead System Support Specialist at Government of Prince Edward Island
The best feature of Lansweeper is that it works on a local network without any agents installed on the equipment; it uses embedded Microsoft tools for communication and collecting information.
CTO at Four Nine Agency
Additionally, it is free software.
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
 

Categories and Ranking

Lansweeper
Ranking in IT Asset Management
2nd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Spiceworks
Ranking in IT Asset Management
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Infrastructure Monitoring (42nd)
 

Mindshare comparison

As of December 2025, in the IT Asset Management category, the mindshare of Lansweeper is 7.9%, down from 12.8% compared to the previous year. The mindshare of Spiceworks is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Lansweeper7.9%
Spiceworks1.9%
Other90.2%
IT Asset Management
 

Featured Reviews

ES
System Administrator at Loma Linda University
Significant asset management capabilities boost IT efficiency and support proactive monitoring
A positive aspect of Lansweeper is that they maintain a 30-minute recurring schedule with us for feedback. I have mentioned to the Lansweeper team that I would appreciate a clear separation between computers joined to our on-premise domain and those joined to the Microsoft Entra directory, as this distinction is currently difficult to make. In terms of reporting and knowledge, Lansweeper completely fulfills our needs. The software installation capability is being phased out as they now have the cloud version app, where this ability and Actions have been removed. My experience is primarily with Windows systems in Lansweeper, but it also supports Mac systems. We are currently adding Macs to scanning, though functionality is somewhat limited compared to Windows. It scans servers too, though this isn't the primary focus. Regarding network scanning, there are some security considerations due to specific service or port requirements on switches. For Windows needs in terms of asset management, report creation, and detailed information visibility, it is an excellent product. Building reports is straightforward, and while the database is quite extensive and may require research depending on needs, the information is readily available.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
University
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What do you like most about Lansweeper?
One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware ...
What is your experience regarding pricing and costs for Lansweeper?
It is quite cheap compared to other solutions, and the installation was very easy.
What needs improvement with Lansweeper?
It is difficult for me to suggest improvements to Lansweeper since I thought it performed effectively for its intended purpose. I did not use the ITSM tools aspect, which connects to a CMDB, becaus...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Lansweeper vs. Spiceworks and other solutions. Updated: November 2025.
879,259 professionals have used our research since 2012.