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Lansweeper vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Lansweeper is praised for remote efficiency, cost savings, and reporting, though some doubt its overall financial return.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
It ended up being more cost-effective than BMC for the license we obtained.
 

Customer Service

Sentiment score
5.1
Lansweeper offers responsive email support with informative resources, despite time zone challenges, earning high user ratings.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
Customers with premium or enterprise-level licenses often reported fast and knowledgeable responses.
We have regular 30-minute meetings, and when we have technical support questions, they either connect us to support or provide immediate answers.
The only aspect that would enhance my rating would be an immediate response to my call, but considering they manage multiple clients, I find their service to be very close to a perfect ten.
 

Scalability Issues

Sentiment score
6.7
Lansweeper is scalable for businesses, offering ease of setup and centralized management, despite challenges in large distributed environments.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
You can start with just scanning your network and later add all the other features it provides to prepare reports.
When it comes to scalability, it is difficult to remember specifics since my lab environment is small, but I believe Lansweeper can scan quite a few devices.
 

Stability Issues

Sentiment score
7.0
Lansweeper is stable and user-friendly but may experience performance issues with heavy tasks and non-Windows systems.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
 

Room For Improvement

Lansweeper users want better reporting, deployment, support, asset management, integration, UI, scalability, version tracking, and cost effectiveness.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
There is no analytics from Lansweeper to understand that it is the same software but with a different version.
It would be advantageous if AD audit functionality could be integrated, showing users' actions and latest activities.
Reporting needs to be more customized as per customer requirements.
 

Setup Cost

Lansweeper provides cost-effective IT asset management with straightforward licensing, though prices are close to competitors without negotiation options.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
It is quite cheap compared to other solutions, and the installation was very easy.
They purchased licenses for around 300 to 400 users or devices.
 

Valuable Features

Lansweeper offers robust IT asset management, supports versatile platforms, and enhances decision-making through comprehensive insights and integration options.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
The most valuable feature in the dashboard is the search functionality, which enables users to find all relevant data efficiently.
Lansweeper has made the job easier for us. That's the best benefit.
The best feature of Lansweeper is that it works on a local network without any agents installed on the equipment; it uses embedded Microsoft tools for communication and collecting information.
Additionally, it is free software.
 

Categories and Ranking

Lansweeper
Ranking in IT Asset Management
2nd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Spiceworks
Ranking in IT Asset Management
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Infrastructure Monitoring (44th)
 

Mindshare comparison

As of October 2025, in the IT Asset Management category, the mindshare of Lansweeper is 9.9%, down from 12.1% compared to the previous year. The mindshare of Spiceworks is 2.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Lansweeper9.9%
Spiceworks2.0%
Other88.1%
IT Asset Management
 

Featured Reviews

MarcosCastro - PeerSpot reviewer
Efficient querying and reporting transform decision-making processes
One thing I wish Lansweeper could improve is to include software distribution features, which would allow me to push particular software components to specific computers. For example, if someone reported a missing EMR client, I could simply push it to their computer right away. Over the years, while we expanded from tracking around 5,000 to 6,000 computers, the licensing cost increased significantly, going from roughly $300 to about $2,500, which strained our budget as a non-profit healthcare organization. I also noted that while there were potentially useful additional features, I frequently found myself having to decline them due to tight budget constraints. Furthermore, improved integrated Windows patching that avoids switching systems would be beneficial, as I relied on Lansweeper for reports on unpatched computers but needed to use a different Microsoft tool to correct the issues.
Rohit Samel - PeerSpot reviewer
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
872,655 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
8%
Government
7%
University
14%
Computer Software Company
14%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What do you like most about Lansweeper?
One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware ...
What is your experience regarding pricing and costs for Lansweeper?
It is quite cheap compared to other solutions, and the installation was very easy.
What needs improvement with Lansweeper?
It is difficult for me to suggest improvements to Lansweeper since I thought it performed effectively for its intended purpose. I did not use the ITSM tools aspect, which connects to a CMDB, becaus...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Lansweeper vs. Spiceworks and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.