BMC Helix Discovery Reviews

Name: BMC Helix Discovery
Brand: BMC
Rating: 4 (18 reviews)

Vendor: BMC

4.1 out of 5

18 reviews

232 followers

What is BMC Helix Discovery?UNIXBusinessApplication
Price:

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

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Featured reviews

Sam Roberts

Service Delivery Manager at Emirates Nuclear Energy Corporation

Aug 30, 2023

What is our primary use case Our use cases are service desk and service management. What is most valuable? We use it for all ITSM processes. What needs improvement? The license model could be more flexible and cheaper pricing. For how long have I used the solution? We've been on…

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Faisal-Syed

Technical Lead at GBM

Jul 17, 2023

BMC Helix Discovery is very intuitive. All of BMC's products are intuitive and simple to look at from a look-and-feel perspective. They have tabs like "discover," which means to discover something, "managing," which means you can manage something. They are very intuitive. If you know the language, you understand what it does. Another thing is that it is easy to implement because BMC is a virtual appliance you can use in your environment. It's not like you have to install an operating system. Instead, you must install the binaries or dependencies before installing the application. It's a complete package in one bundle as a virtual appliance. You don't have to provide a machine or libraries or install dependencies or verifications. The solution is agentless and non-intrusive.

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RajuM

BMC Remedy Consultant at a tech services company with 1-10 employees

Jul 12, 2023

What is our primary use case I'm using it for the customer. I've been looking for BMC Helix Discovery. It's majorly for some kind of customization or development kind of thing that we have to do. How has it helped my organization? The solution has brought a huge difference to the…

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Pricing

"I rate the pricing an eight out of ten. All BMC products are expensive."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"We have a perpetual license for the solution."

Valuable Features

"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"It is a stable solution. The stability is okay."
"BMC Helix Discovery is very intuitive."

Room For Improvement

"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The license model could be more flexible and cheaper pricing."
"BMC Helix Discovery needs more customization options."

Pricing

"I rate the pricing an eight out of ten. All BMC products are expensive."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"We have a perpetual license for the solution."

Valuable Features

"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"It is a stable solution. The stability is okay."
"BMC Helix Discovery is very intuitive."

Room For Improvement

"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The license model could be more flexible and cheaper pricing."
"BMC Helix Discovery needs more customization options."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BMC Helix Discovery Buyer's Guide for additional reliable information.

Learn more about BMC Helix Discovery

BMC Helix Discovery was previously known as Discovery, ADDM, Atrium Discovery & Dependency Mapping.

BMC Helix Discovery is the #2 ranked solution in top IT Asset Management tools. PeerSpot users give BMC Helix Discovery an average rating of 8.2 out of 10. BMC Helix Discovery is most commonly compared to ServiceNow: BMC Helix Discovery vs ServiceNow. BMC Helix Discovery is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.