KACE Asset Management Appliance enhances asset usability with popular package management and inventory features, ideal for companies that lack systems. The tool provides seamless Windows upgrades, remote control, and deployment, making it essential for businesses managing multiple devices.

| Product | Mindshare (%) |
|---|---|
| KACE Asset Management Appliance | 1.7% |
| ServiceNow | 13.8% |
| Lansweeper | 6.1% |
| Other | 78.4% |
KACE Asset Management Appliance provides streamlined asset management, featuring prominent package management and inventory functionalities that support seamless Windows upgrades and remote control for bug fixing. Users greatly value its capabilities for remote printer work and automated compliance reporting. Suggested improvements include enhanced remote desktop integration, more precise inventory accuracy, and effective service desk features. Simplifying these elements, integrating AI for better image management and operating system deployment would enhance its effectiveness. Updated documentation, user-friendly features, and enhanced training are needed to overcome learning challenges and certification requirements.
What are the most important features of KACE Asset Management Appliance?This appliance is frequently implemented by companies for deploying Windows and non-Windows patches, managing IT service desks and assets, and facilitating software installations. Common within private cloud environments, it supports businesses managing over fifty employees, numerous clients, and a distributed workforce who need consolidated data management for effective IT operations.
KACE Asset Management Appliance was previously known as KACE Asset Management Appliance, KACE Asset Management.
Coastal Community Credit Union, St. Dominic Hospital
| Author info | Rating | Review Summary |
|---|---|---|
| Country Manager at Prianto Ltd | 4.0 | I find Quest KACE Asset Management Appliance valuable for larger companies, offering great remote control and deployment. However, it's hard to learn and purchase, needing more simplicity and better training. Support is top-notch but can have waits. |
| Group Leader at a educational organization with 10,001+ employees | 4.0 | In my review of Quest KACE Asset Management Appliance, I noted room for improvement in managing updates for new operating systems like Windows 11 and deploying applications such as Microsoft Office. We're considering Microsoft Intune for better asset and license management. |
| Europe IT Shared Services Manager at LIDEA Seeds | 3.5 | I use this solution for inventory deployment on a private cloud. It is stable and scalable, and I find the inventory valuable. However, the initial manual setup was burdensome. I rate it 7/10. |
| IT Infrastructure Manager at Magellan Aerospace | 2.5 | I use Quest KACE for package management and Windows upgrades, though inventory accuracy is only 90%. Setup was easy and cost-effective. Overall, I rate this solution 5/10; it's neither great nor bad. |
| IT Manager at MKS Vison | 3.0 | I use Quest KACE Asset Management Appliance for IT service desk and asset management. However, it needs a better service desk, improved command loading, infrastructure management structure, and features like an AI chatbot and user templates for enhanced usability. |
| Director, Middle East, East India & SAARC at DMX Technologies | 4.5 | I recommend Quest KACE Asset Management Appliance (9/10), having used it for five years. It's stable with great local support, but the initial setup is complex and the price is high. AI/ML would improve it. |
| Director, Middle East, East India & SAARC at DMX Technologies | 4.5 | I find Quest KACE excellent for asset management and patching, praising its usability, stability, and support. Despite being pricier, I recommend it over alternatives, though its integrated remote desktop tool needs simplification to improve the user experience. |