Device42 and BMC Helix Discovery are competitors in the IT asset discovery and management software market. BMC Helix Discovery is often favored for its comprehensive data analysis and predictive capabilities, while Device42 is praised for its user-friendly interface and affordability.
Features:Device42 provides IP address tracking, password management, application dependency mapping, and agentless discovery. BMC Helix Discovery offers automated service mapping, extensive dependency modeling, and uses AI for predictive insights.
Room for Improvement:Device42 could enhance purchase tracking and tool integration, improve auto-discovery speed, and simplify configuration. BMC Helix Discovery needs stability and scalability improvements, as well as expanded client-side discovery. Users also wish for more updates and customization options.
Ease of Deployment and Customer Service:Device42 operates primarily on-premises, while BMC Helix Discovery supports hybrid and cloud environments, offering greater adaptability. Both have good technical support, though Device42 sometimes has slower response times compared to the efficient issue resolution by BMC Helix Discovery.
Pricing and ROI:Device42 is considered affordable with ROI seen in reduced IT management costs, yet some features can be expensive. BMC Helix Discovery is costly but its features justify the price, delivering good ROI, especially through predictive functions and comparisons to alternatives like ServiceNow.
Product | Market Share (%) |
---|---|
BMC Helix Discovery | 6.6% |
Device42 | 5.5% |
Other | 87.9% |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 5 |
Large Enterprise | 13 |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 5 |
Large Enterprise | 13 |
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
Device42 is a powerful asset management tool for inventory, asset discovery, and CMDB purposes. It can be deployed on-premises or on the cloud and is praised for its ease of use, coordination, and reasonable pricing.
The tool's most valuable features include agentless discovery, service discovery, business application mapping, import/export for bulk operations, reporting, insights+, REST API abilities, auto-discovery, topology layout, and data center infrastructure management. Device42 has helped organizations provide visibility into on-premises infrastructure, aiding in asset management, automating IT problem-solving, and aiding in decision-making about resources.
Say goodbye to spreadsheets and manual drawings which are, at best, inefficient and quickly outdated. Device42 auto-generates accurate infrastructure and inter-dependency diagrams making data center management faster, easier, and more accurate.
Access real-time configuration data to understand where resources are and how those resources are being consumed. Support future capacity and growth planning.
Increase data center staff productivity. By minimizing or eliminating redundant and low-value data entry, IT staff can spend more time on high-value business initiatives.
Device42 integrates with many popular 3rd-party tools and imports from almost anywhere!
Make the most out of your budget. Track software and support entitlements, and full hardware asset lifecycles.
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