2022-02-01T08:47:00Z

What are the main benefits of modern IT Asset Discovery tools?

Hi dear professionals,

What are the main benefits and use cases of a modern IT Asset Discovery tool? Any particular advantages and use cases for cloud/hyper-cloud environments?

Thanks for sharing your knowledge with the community

EB
Director of Community at PeerSpot (formerly IT Central Station)
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5 Answers
Jairo Willian Pereira - PeerSpot reviewer
Information Security Manager at a retailer with 10,001+ employees
Real User
Top 5Leaderboard
2022-02-01T21:25:55Z
Feb 1, 2022

Real-time and reliable inventory/CMDB (that can help entire company and others IT Governance domains to validade a trustworthy environment).

Search for a product comparison in IT Asset Management
Thomas Trenz - PeerSpot reviewer
CEO, Founder at JDisc
User
2022-04-01T06:49:40Z
Apr 1, 2022

Just from our experience with our customers:


- CMDB population and keeping it up-to-date.


- Creating a baseline for all kinds of IT projects (e.g. planning OS updates from Windows 10 to 11, Hardware replacements, data center consolidation/migration, cloud migration).


- Getting the raw data for software license management tools.


- Fulfill some legal requirements.


Some security aspects like:


- Detecting shadow IT.


- Detecting old, outdated, and vulnerable operating systems (like some XP or Windows 7 installations that are still hanging around in networks).


- Detecting unwanted/dangerous software installations.


- Detecting unpatched or not up-to-date server installations.


- When the discovery tool also supports software metering, then it can help to reduce license costs by uninstalling costly software that is not or only rarely used.

reviewer1795113 - PeerSpot reviewer
User at SUNSMART TECHNOLOGIES PRIVATE LIMITED
Vendor
2022-11-17T07:43:23Z
Nov 17, 2022

It can easily track your movable, non-movable, and digital assets with easy integration into AI chatbots like Herbie.ai, ManyChat, and LivePerson. This helps to track, manage and maintain your assets easily.

JS
Account Manager - Technical at a tech services company with 501-1,000 employees
User
2022-02-03T05:33:05Z
Feb 3, 2022

Expectations from IT are high and are increasing day by day. The raised expectations and diversity in platforms to be supported are increasing the challenges of IT.


Modern IT Asset Discovery solutions (like BMC Helix Discovery, which BTW I recommend to all my customers as it is a SaaS product) can help to: 


-Identify and maintain up-to-date asset and infrastructure inventory to promote efficiency and manage costs


-Discover and reconcile assets and their dependencies across multi-cloud and multiple infrastructures.


-Identify data center workloads that can be migrated to the cloud


-Manage and maintain TLS/SSL certificates to ensure secure access to business services and applications


-Ensure business continuity in the event of unplanned, catastrophic events


-Create and maintain a complete inventory of software to maintain security and compliance.

CT
Product Manager at a tech services company with 501-1,000 employees
MSP
2022-02-02T11:40:55Z
Feb 2, 2022

CMDB supported by a discovery tool can keep the service model of the IT operation management updated. This will help the root cause analysis to be made easier. 

EB
Director of Community at PeerSpot (formerly IT Central Station)
Community Manager
Feb 2, 2022

@Cagatay Turan the root cause of an incident or anything else?

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reviewer1740369 - PeerSpot reviewer
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Hello all, An anti-virus (AV) works based on the file signature mechanism and an Endpoint Detection and Response (EDR) tool is behavior-based.  Do we need to use both EDR and AV solutions or EDR-only to protect our IT assets?  Thanks.
2 out of 8 answers
Shibu Babuchandran - PeerSpot reviewer
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Hi @reviewer1740369​, When evaluating EDR vs. antivirus, it’s important to note that an Endpoint Detection and Response solution does all that the best antivirus product does – and more. Typically it is recommended other antivirus tools be removed when an EDR solution is installed.  Running both can cause slowness or other technical issues on systems and devices. To defend against complex and evolving threats, the choice is clear – Endpoint Detection and Response will give you more advanced security.
Shibu Babuchandran - PeerSpot reviewer
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Jun 19, 2022
Hi @reviewer1740369​, Hope this will be helpful when you have to take a call for exact differences. EDR Features:1. EDR includes real-time monitoring and detection of threats – including those that may not be easily recognized or defined by standard antivirus. Also, EDR is behavior-based, so it can detect unknown threats based on a behavior that isn’t normal. 2. Data collection and analysis determine threat patterns and alerts organizations to threats 3. Forensic capabilities can assist in determining what has happened during a security event 4. EDR can isolate and quarantine suspicious or infected items. It often uses sandboxing to ensure a file’s safety without disrupting the user’s system. 5. EDR can include automated remediation or removal of certain threats Antivirus Features: 1. Antivirus is signature-based, so it only recognizes threats that are known. 2. AV can include scheduled or regular scanning of protected devices to detect known threats 3. Assists in the removal of more basic viruses (worms, trojans, malware, adware, spyware, etc.) 4. Warnings about possibly malicious sites
Ariel Lindenfeld - PeerSpot reviewer
Director of Community at PeerSpot
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Let the community know what you think. Share your opinions now!
2 out of 3 answers
HR
User at University of Hawaii
Oct 6, 2021
Product support to our wide range of devices, access to KB, support team to ensure a smooth implementation on our environment and thru the life of the system. 
ER
Senior Engineer DCMT at a financial services firm with 5,001-10,000 employees
Dec 16, 2021
Great product support team to ensure a smooth process when implementing and troubleshooting in the early stages.  User-friendliness of the software is also important, as we have a wide range of people who use it.
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Shibu Babuchandran - PeerSpot reviewer
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Real User
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