2015-10-25T12:49:57Z

When evaluating IT Asset Management, what aspect do you think is the most important to look for?

Let the community know what you think. Share your opinions now!

Ariel Lindenfeld - PeerSpot reviewer
Director of Community at PeerSpot
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3
PeerSpot user
3 Answers
ER
Senior Engineer DCMT at a financial services firm with 5,001-10,000 employees
Real User
Top 20
2021-12-16T11:53:43Z
Dec 16, 2021

Great product support team to ensure a smooth process when implementing and troubleshooting in the early stages. 


User-friendliness of the software is also important, as we have a wide range of people who use it.

Search for a product comparison in IT Asset Management
JS
Account Manager - Technical at a tech services company with 501-1,000 employees
User
2022-02-03T05:47:12Z
Feb 3, 2022

Firstly, IT Asset Management is a journey and not a project. So the key aspect is to look at it as a continuous improvement trek to the Himalayas. 


Start with Identifying the right tool that has robust CMDB which can become a single source of truth for your org. over a period of time. 


The implementation team has to be available for a longer period of time to be able to justify the ROI. The tool may get enabled or deployed on Day 1 but you won't be able to get all the different Classes of CIs/assets data and their relationships with 100% accuracy even in 6 months. Once you are sure of your data sources for CMDB, the next step is to start building accurate service models and so this is more of a process of getting the IT Asset Management ecosystem functioning for an org. with a big vision rather than just an implementation project.

HR
User at University of Hawaii
Real User
Top 20
2021-10-06T20:18:03Z
Oct 6, 2021

Product support to our wide range of devices, access to KB, support team to ensure a smooth implementation on our environment and thru the life of the system. 

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Hi @reviewer1740369​, Hope this will be helpful when you have to take a call for exact differences. EDR Features:1. EDR includes real-time monitoring and detection of threats – including those that may not be easily recognized or defined by standard antivirus. Also, EDR is behavior-based, so it can detect unknown threats based on a behavior that isn’t normal. 2. Data collection and analysis determine threat patterns and alerts organizations to threats 3. Forensic capabilities can assist in determining what has happened during a security event 4. EDR can isolate and quarantine suspicious or infected items. It often uses sandboxing to ensure a file’s safety without disrupting the user’s system. 5. EDR can include automated remediation or removal of certain threats Antivirus Features: 1. Antivirus is signature-based, so it only recognizes threats that are known. 2. AV can include scheduled or regular scanning of protected devices to detect known threats 3. Assists in the removal of more basic viruses (worms, trojans, malware, adware, spyware, etc.) 4. Warnings about possibly malicious sites
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Hi dear professionals, What are the main benefits and use cases of a modern IT Asset Discovery tool? Any particular advantages and use cases for cloud/hyper-cloud environments? Thanks for sharing your knowledge with the community
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Jairo Willian Pereira - PeerSpot reviewer
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Real-time and reliable inventory/CMDB (that can help entire company and others IT Governance domains to validade a trustworthy environment).
CT
Product Manager at a tech services company with 501-1,000 employees
Feb 2, 2022
CMDB supported by a discovery tool can keep the service model of the IT operation management updated. This will help the root cause analysis to be made easier. 
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