Account Manager - Technical at a tech services company with 501-1,000 employees
User
2022-02-03T05:47:12Z
Feb 3, 2022
Firstly, IT Asset Management is a journey and not a project. So the key aspect is to look at it as a continuous improvement trek to the Himalayas.
Start with Identifying the right tool that has robust CMDB which can become a single source of truth for your org. over a period of time.
The implementation team has to be available for a longer period of time to be able to justify the ROI. The tool may get enabled or deployed on Day 1 but you won't be able to get all the different Classes of CIs/assets data and their relationships with 100% accuracy even in 6 months. Once you are sure of your data sources for CMDB, the next step is to start building accurate service models and so this is more of a process of getting the IT Asset Management ecosystem functioning for an org. with a big vision rather than just an implementation project.
Product support to our wide range of devices, access to KB, support team to ensure a smooth implementation on our environment and thru the life of the system.
Hello all,
An anti-virus (AV) works based on the file signature mechanism and an Endpoint Detection and Response (EDR) tool is behavior-based.
Do we need to use both EDR and AV solutions or EDR-only to protect our IT assets?
Thanks.
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Jun 19, 2022
Hi @reviewer1740369,
When evaluating EDR vs. antivirus, it’s important to note that an Endpoint Detection and Response solution does all that the best antivirus product does – and more. Typically it is recommended other antivirus tools be removed when an EDR solution is installed.
Running both can cause slowness or other technical issues on systems and devices. To defend against complex and evolving threats, the choice is clear – Endpoint Detection and Response will give you more advanced security.
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Jun 19, 2022
Hi @reviewer1740369,
Hope this will be helpful when you have to take a call for exact differences.
EDR Features:1. EDR includes real-time monitoring and detection of threats – including those that may not be easily recognized or defined by standard antivirus. Also, EDR is behavior-based, so it can detect unknown threats based on a behavior that isn’t normal.
2. Data collection and analysis determine threat patterns and alerts organizations to threats
3. Forensic capabilities can assist in determining what has happened during a security event
4. EDR can isolate and quarantine suspicious or infected items. It often uses sandboxing to ensure a file’s safety without disrupting the user’s system.
5. EDR can include automated remediation or removal of certain threats
Antivirus Features:
1. Antivirus is signature-based, so it only recognizes threats that are known.
2. AV can include scheduled or regular scanning of protected devices to detect known threats
3. Assists in the removal of more basic viruses (worms, trojans, malware, adware, spyware, etc.)
4. Warnings about possibly malicious sites
Hi dear professionals,
What are the main benefits and use cases of a modern IT Asset Discovery tool? Any particular advantages and use cases for cloud/hyper-cloud environments?
Thanks for sharing your knowledge with the community
Product Manager at a tech services company with 501-1,000 employees
Feb 2, 2022
CMDB supported by a discovery tool can keep the service model of the IT operation management updated. This will help the root cause analysis to be made easier.
Great product support team to ensure a smooth process when implementing and troubleshooting in the early stages.
User-friendliness of the software is also important, as we have a wide range of people who use it.
Firstly, IT Asset Management is a journey and not a project. So the key aspect is to look at it as a continuous improvement trek to the Himalayas.
Start with Identifying the right tool that has robust CMDB which can become a single source of truth for your org. over a period of time.
The implementation team has to be available for a longer period of time to be able to justify the ROI. The tool may get enabled or deployed on Day 1 but you won't be able to get all the different Classes of CIs/assets data and their relationships with 100% accuracy even in 6 months. Once you are sure of your data sources for CMDB, the next step is to start building accurate service models and so this is more of a process of getting the IT Asset Management ecosystem functioning for an org. with a big vision rather than just an implementation project.
Product support to our wide range of devices, access to KB, support team to ensure a smooth implementation on our environment and thru the life of the system.