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BMC Helix Discovery vs IBM Tivoli Asset Management for IT comparison

BMC Helix and IBM are both solutions in the IT Asset Management category. BMC Helix is ranked #3 with an average rating of 8.3, while IBM is ranked #17 with an average rating of 7.0. BMC Helix holds a 6.6% mindshare in IAM, compared to IBM’s 0.5% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.
BMC Helix Discovery
Read 28 BMC Helix Discovery reviews
  • 2,218 Views
  • 2,151 Comparison Views
88% willing to recommend
IBM Tivoli Asset Management...
Read 1 IBM Tivoli Asset Management for IT review
  • 318 Views
  • 153 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, BMC and others in IT Asset Management.

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To learn more, read our detailed IT Asset Management Report (Updated: January 2025).
Buyer's Guide
IT Asset Management
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
IBM Tivoli Asset Management...
Ranking in IT Asset Management
17th
Average Rating
7.0
Reviews Sentiment
4.8
Number of Reviews
1
Ranking in other categories
License Management (14th)
 

Mindshare comparison

As of September 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 6.6%, down from 8.6% compared to the previous year. The mindshare of IBM Tivoli Asset Management for IT is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
BMC Helix Discovery6.6%
IBM Tivoli Asset Management for IT0.5%
Other92.9%
IT Asset Management
 

Featured Reviews

Fairoz Gadad - PeerSpot reviewer
Effortless network component identification, provides API details, and an easy setup
We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…
Read full review
HarshalDeore - PeerSpot reviewer
A user-friendly solution that has a good user interface, but its technical support is not good enough
Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The initial setup was quite easy."
"BMC Helix Discovery is very intuitive."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"BMC provides great support. As managed service support, they are gold."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
More BMC Helix Discovery pros
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
 

Cons

"The solution is definitely useful."
"BMC Helix Discovery needs more customization options."
"The improvement I want to see is a reduction in duplicate records."
"We would like updates more often."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"It is very complicated to use."
"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
More BMC Helix Discovery cons
"The solution’s initial setup is complex and technical support is not good enough."
 

Pricing and Cost Advice

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"The licensing fee is very low."
"The solution offers yearly licenses."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"The licenses are very complex and quite costly."
"We have a perpetual license for the solution."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
More BMC Helix Discovery pricing and cost advice
"IBM Tivoli Asset Management for IT is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
See all answers
What is your experience regarding pricing and costs for BMC Helix Discovery?
That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...
See all answers
What needs improvement with BMC Helix Discovery?
Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.
See all answers
What do you like most about IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface.
See all answers
What is your experience regarding pricing and costs for IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is an expensive solution. The solution's licensing cost depends on the number of nodes and servers. Users have to pay a yearly licensing fee for the solution.
See all answers
What needs improvement with IBM Tivoli Asset Management for IT?
The solution’s initial setup is complex and technical support is not good enough. IBM Tivoli Asset Management for IT should have a cloud-based version. IBM Tivoli Asset Management for IT is expensi...
See all answers
 

Comparisons

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Compared 13% of the time
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Device42 vs BMC Helix Discovery
Compared 8% of the time
Lansweeper vs BMC Helix Discovery Logo
Lansweeper vs BMC Helix Discovery
Compared 7% of the time
Faddom vs BMC Helix Discovery Logo
Faddom vs BMC Helix Discovery
Compared 3% of the time
More BMC Helix Discovery Competitors
BigFix vs IBM Tivoli Asset Management for IT Logo
BigFix vs IBM Tivoli Asset Management for IT
Compared 50% of the time
Microsoft Configuration Manager vs IBM Tivoli Asset Management for IT Logo
Microsoft Configuration Manager vs IBM Tivoli Asset Management for IT
Compared 26% of the time
ServiceNow vs IBM Tivoli Asset Management for IT Logo
ServiceNow vs IBM Tivoli Asset Management for IT
Compared 24% of the time
More IBM Tivoli Asset Management for IT Competitors
 

Product Reports

Buyer's Guide
BMC Helix Discovery
September 2025
BMC Helix Discovery reportDownload BMC Helix Discovery product report
Buyer's Guide
IT Asset Management
January 2025
IBM Tivoli Asset Management for IT reportDownload IBM Tivoli Asset Management for IT product report
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Tivoli Asset Management for IT
 

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them. 

BMC Helix
IBM Tivoli Asset Management for IT is designed to help track and manage your hardware and software IT assets, with particular emphasis on inventory, asset life-cycle management, and license management. Asset Management for IT includes inventory, asset tracking, asset reconciliation, financial management, contract management, procurement management, and, optionally, Service Level Agreement (SLA) management. This asset life-cycle functionality permits the tracking and management of IT assets through initial request, approval, procurement, contract, receipt, inventory, deployment, asset installs-moves-adds-changes (IMACs), and retirement.
IBM
 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
Buyer's Guide
IT Asset Management
January 2025
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.