We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."
"The initial setup was quite easy."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The solution is very stable and powerful."
"It is a stable solution. The stability is okay."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The most valuable feature of the solution is its application dependency mapping."
"Weekly reports to management really make our life simple."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The solution is definitely useful."
"A review of end of life data would be nice."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"An area that can be improved is the IoT."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42 and ServiceNow Discovery, whereas IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow and Microsoft Configuration Manager.
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