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Buyer's Guide
Application Performance Management (APM)
July 2022
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Monitoring Tools Teamlead at a financial services firm with 10,001+ employees
Real User
It comes with a good user interface but lacks ease of configuration
Pros and Cons
  • "The feature that I have found the most valuable is its user interface."
  • "They can make it easier to configure."

What is most valuable?

The feature that I have found the most valuable is its user interface.

What needs improvement?

They can make it easier to configure. 

For how long have I used the solution?

I have been using this solution for about four months. We're doing a proof of concept. We've currently deployed it on-premises, but we've also been looking at a SaaS model.

How are customer service and technical support?

I didn't contact their technical support.

How was the initial setup?

The initial setup was pretty straightforward. It took a couple of days to deploy.

What about the implementation team?

We have our own team for maintaining this solution.

What's my experience with pricing, setup cost, and licensing?

Broadcom is a better and cheaper option from a financial perspective. It also depends on the DLP plug.

What other advice do I have?

You should look at the Broadcom DX version 11, which will be available from early 2021. It is a lot better than version 10.7. There are a lot of big upgrades in version 11.

There are not a lot of differences between AppDynamics and Broadcom DX Application Performance Management version 11. The user interface of AppDynamics is better, and the configuration for AppDynamics is a little bit more straightforward.

Broadcom offers a wider range and a bigger suite of applications. The APM module is just a part of it, whereas AppDynamics is a specialist at APM. AppDynamics is a better solution at the moment. You need to weigh the extra functionality you might get with AppDynamics and see if it is worth it. Dynatrace is also a better solution.

I would rate Broadcom DX Application Performance Management a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
APM consultant at Tech Mahindra Limited
Real User
Has a straightforward setup and code-level visibility monitoring, but issue resolution needs to be faster
Pros and Cons
  • "Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
  • "Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."

What is our primary use case?

Our project is a logistic domain. DX passes all the infrastructure components which are managed by the Broadcom team. We are just deploying the different kinds of application versions, e.g. related to .NET, WebLogic, and other application agents.

We are also monitoring the infrastructure agents in Windows, Linux, and Unix which are combined into one infrastructure agent. We also do monitoring whenever the agent doesn't have the package that is supported through the infrastructure agent, e.g. Kubernetes from the Broadcom DX Application Performance Management perspective.

What is most valuable?

What's most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.

What needs improvement?

The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues.

The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.

For how long have I used the solution?

I'm been working with APM tools for four and a half years. I'm working with AppDynamics and Broadcom DX Application Performance Management.

I've worked with Broadcom DX Application Performance Management within the last 12 months.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

The technical support for this solution is good. I'm rating it a four out of five, with one being the worst and five being the best.

How was the initial setup?

The initial setup for Broadcom DX Application Performance Management was straightforward. We used a straightforward technical documentation for building and adding the agent.

What about the implementation team?

This solution was implemented in-house. I did it myself just by following the documentation.

Which other solutions did I evaluate?

I evaluated AppDynamics, Dynatrace, and the IBM Tivoli Monitoring Tool.

What other advice do I have?

Currently, I'm using AppDynamics and CA APM. It's Broadcom DX Application Performance Management which is similar to AppDynamics and Dynatrace, but I'm currently using AppDynamics. It's for application performance management.

I was involved in the integration of this solution and moving from the lower version: CA APM which was version 10.7, to the new version 20.2 which is now Broadcom DX Application Performance Management.

Out of all the APM tools I've worked with, I prefer Broadcom DX Application Performance Management the most, followed by AppDynamics.

We're using the Enterprise license for this solution.

What I'd like to tell people who are looking into using this solution is that sometimes when we raise issues and open tickets with them, they'll say that the issue will be resolved in the next release. We have to wait for the next release before they are able to solve the issues, instead of solving them more quickly. It is their tool so they should be able to give the right solutions faster. They should not keep saying that the issue will be resolved in the next release. We've experienced this a few times.

I can't think of additional features I'd like to see in the next release of this solution as it is similar to other APM tools. AppDynamics and Dynatrace are the best solutions in the market, because they have better tools than what Broadcom DX Application Performance Management offers. Their market growth is also very good.

I'm scoring Broadcom DX Application Performance Management a seven out of ten.

If the application team requires me to deploy something which I have not deployed myself in the past, e.g. one I have no experience deploying, I can look at tool documentations and learn how to build it. I'll then build it and improve myself at the same time, the way I worked on multiple application agents. I'll build and give them to application teams. This is why I'm rating myself a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Application Performance Management (APM)
July 2022
Get our free report covering Dynatrace, AppDynamics, BMC, and other competitors of Broadcom DX Application Performance Management. Updated: July 2022.
619,967 professionals have used our research since 2012.