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Avada Software Infrared360 vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
68th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
Avada Software Infrared3600.5%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It has helped to stabilize the environments and also quickly identify issues some while they are occurring and some proactively."
"Mainly, I think it's the amount of knowledge that it provides to the application team; it's vast."
"We are even using it for applications in the cloud now, so we are pretty happy with the product."
"Our organization has over 21,000 agents running, and being able to monitor all those agents at the same time, with the ability to be alerted when thresholds are exceeded, means we can know when we are having problems without having dedicated people to watch monitoring screens all the time."
"Stability is one of the strongest attributes of CA APM, as it is very stable on all platforms."
"Product performance is awesome; it's covering all aspects of the application with good database metrics and internal application metrics, providing tons and tons of data."
"For the most part, we run constantly without any issue at this point because of APM.​"
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring, and the technical support provided for the solution is also an advantage."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The cost of licensing of the product could be better."
"The new experience center needs some improvement to works with all the attributes, but it offers great potential."
"It does not help prioritize application performance issues at the moment, but the application and the product are working well."
"The CEM (Customer Experience Management) product is still immature and do have hiccups."
"As such, no improvement after using CA APM."
"Since Broadcom bought it, I would no longer recommend this product to other users."
"In short, CA APM is not a tool I would recommend for implementation of self-healing."
"Out-of-the-box report templates need to be incorporated."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"The licensing costs are expensive."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Depends on the size of the product you need."
"Althougth it is a bit expensive, it is really worth it"
"Setup costs are quite competitive relative to other solutions, and simpler."
"On pricing, CA is very competitive. I think that's going to help in the long run."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
15%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
14%
Construction Company
12%
Marketing Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
 

Also Known As

Infrared360
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about Avada Software Infrared360 vs. Broadcom DX Application Performance Management and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.