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Broadcom DX Application Performance Management vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.3%, up from 0.5% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.3%
ITRS Geneos1.0%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It should enable you to see the usage and performance of all application dependencies like databases, web services, caching, etc."
"JVM memory monitoring and connection pool monitoring are valuable features."
"Standard available reports provide us with an automatic insight into the top ten situations to watch, and it would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"CA APM not only does root cause analysis, but it is smart enough to proactively identify an issue that could happen and advise me to do something to prevent it."
"In the newer versions of the application, they had something called a Triage Map that basically breaks it down from a service perspective, so you actually see it from a service perspective and then you see what components make up that service, which really helps the business because they are not seeing individual servers or individual devices, they're seeing it from a service level, which is what everybody wants to see."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"CA APM reduces our time to resolution and improves our customer confidence."
"Customer service delivered by ITRS is to the highest standards from all points of view."
"Their customer support is first rate."
"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."
"I always appreciate Geneos's stability and ease of use."
"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."
"The clean and colorful UI and easy to use options like snooze and active times."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The tool is highly customizable and can be tailored to your requirements."
 

Cons

"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay.​"
"The documentation could better. It doesn't provide good descriptions of what some data are doing, and there's no good place to see what all the data might mean."
"The documentation on customizing instrumentation of methods and classes (derivative files) could be improved, as well as some of the documentation interfacing into other APM products (ADA, CEM, ABA)."
"The UI still feels a little outdated (though there is change) especially for Dashboards."
"I give it an eight out of 10 because it does not include all the features that I mentioned above, like intelligence."
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"The interface is getting a little old, but the functionality is a major deal to me."
"Dashboards need to be improved in order to make them self-explanatory."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"The main weakness of the product is poor historical logging and reporting."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files."
"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
 

Pricing and Cost Advice

"On pricing, CA is very competitive. I think that's going to help in the long run."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The licensing costs are expensive."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The pricing seems reasonable. We're happy enough with it."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Marketing Services Firm
11%
Manufacturing Company
9%
Performing Arts
9%
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Geneos
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Broadcom DX Application Performance Management vs. ITRS Geneos and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.