"It does everything we wanted it to do."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The stability of New Relic APM is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is application monitoring."
"The monitoring so far has been good and we are happy with it."
"The simplicity of the dashboard is very good."
"We like the performance of the product."
"The deployment was easy."
"Deep Dive and Transaction Analysis Triage capability."
"The configuration and the manager tool are good features."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"I have found Broadcom DX Application Performance Management to be scalable."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"The feature that I have found the most valuable is its user interface."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"It would be nice if there were pre-made dashboards."
"I haven't come across any features that are lacking."
"They should bring the pricing down to be more competitive."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The technical support is very poor."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"The stability could be more reliable."
"They can make it easier to configure."
"Technical support needs to be more responsive and address support tickets more quickly."
"Lacks some integration between all the tools."
"Support could be much better."
"It doesn't have a proper database, and the configuration is very difficult."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Mobile phone integration is probably not as rich as it could be."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.
CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
Broadcom DX Application Performance Management is ranked 11th in Application Performance Management (APM) with 12 reviews while ITRS Geneos is ranked 6th in Application Performance Management (APM) with 5 reviews. Broadcom DX Application Performance Management is rated 7.2, while ITRS Geneos is rated 8.6. The top reviewer of Broadcom DX Application Performance Management writes "Has high pricing, needs better stability and requires more reliable ML/AI". On the other hand, the top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, BMC TrueSight Operations Management, Datadog and Splunk, whereas ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, Zabbix and Elastic Observability. See our Broadcom DX Application Performance Management vs. ITRS Geneos report.
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