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Broadcom DX Application Performance Management vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
80th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. The mindshare of JenniferSoft is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
JenniferSoft0.4%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
ML
Cloud Architecture at NAVER Corp
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very helpful and supportive."
"CA Introscope Workstation is the first tool that was quickly embraced by our developers and became one of the tools they use on a daily basis."
"Proactive alerting is one of the key elements of APM and works really well, as the ability to detect problems before they become widespread high severity incidents is critical when you are managing production systems."
"In terms of end user experience, it is very useful."
"Technical support is excellent; if you opened a support ticket, you would get a reply within a few business hours, and they call back and make themselves available."
"The product helps us to identify code problems very quickly and can also help us identify other problems with the application as it's running, which is significant for us because application failures can impact revenue and customer satisfaction."
"CA APM gives us more transparency about our website environment and reduces time for root-cause analysis and minimizes service downtimes."
"CA APM is a great product."
"The dashboard is a valuable feature."
 

Cons

"Customer Service: Poor-fair Technical Support: Poor-fair"
"The solution is technically scalable, but it is very expensive for our business especially in the way that CA calculates the price, that is based on the number of processors."
"Support could be much better."
"I give it an eight out of 10 overall because I don't see custom dashboards. Plus, some of the stat analysis features that were explained are not that easy to use."
"The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings."
"Java Console uses too much memory."
"We aren't getting the value we imagined out of the product."
"The UI still feels a little outdated (though there is change) especially for Dashboards."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"Pricing and licensing are not issues."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Setup costs are quite competitive relative to other solutions, and simpler."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
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908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Outsourcing Company
12%
Marketing Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
No data available
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
908,834 professionals have used our research since 2012.