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Broadcom DX Application Performance Management vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.8%, up from 0.5% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management0.8%
OpenText Real User Monitoring0.7%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
YA
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's provided us with consolidated reports and a monitoring dashboard, and it's helped us greatly that the dashboard allows us to create very customizable views that give us the information we need to determine the overall status of network health."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"The Webview because I can obtain more detail and CEM because I can quantify the business."
"After we started using APM in our environment, we managed to reduce the creation of these rooms by 90%."
"It helps the developers with performance testing, production pro-active monitoring and troubleshooting."
"The most valuable features for us are the visibility it provides, increased production, Command Center, and WebView."
"Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and application data."
"It offers near-real-time analytics, which is helpful."
"With the solution, you can easily access any issues in your infrastructure."
"The most useful feature of this solution is tracking, where the application's traffic is monitored, analyzed, and presented as a live session of that particular user so that, for example, everything you do in a bank application transaction can be tracked by the application."
"Real User Monitor does its job, and that is why we have stayed with it for so many years."
"We found this to be a stable product."
"This solution is very reliable; it's stable."
"The Micro Focus technical support is quite good."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
 

Cons

"The interface is getting a little old, but the functionality is a major deal to me."
"The fresh technology should have been out a long time ago."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"The upcoming changes for the deployment process of the agent will help a lot, in that others have gotten to that point first.​"
"It does not help prioritize application performance issues at the moment, but the application and the product are working well."
"The way the product itself is it allows you to identify a problem area but not exactly tell what the problem is."
"It takes a long time to get it set up and configured in your applications and running."
"Sometimes the workstation hangs or becomes unresponsive. However, the web application works worse, is ugly, and we prefer to use the workstation."
"We would like to see support for non-Windows environments."
"I have to say that I am very disappointed with this solution. It's very heavy, and it is a nightmare to deploy and maintain."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic."
"One final complaint I have is that the roadmap from the vendor is not clear, which makes it less attractive to some customers."
"The solution's technical support presents a lot of issues with too many delays."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
 

Pricing and Cost Advice

"Pricing and licensing are not issues."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Setup costs are quite competitive relative to other solutions, and simpler."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"Not expensive."
"If I compare with other vendors, other vendors are more expensive"
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Top Industries

By visitors reading reviews
Marketing Services Firm
14%
Performing Arts
11%
Manufacturing Company
11%
Financial Services Firm
8%
Government
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Real User Monitoring and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.