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Broadcom DX Application Performance Management vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.8%, up from 0.5% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management0.8%
OpenText Business Process Monitoring0.5%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our ROI has been high, as it has allowed us to adjust applications to perform better, thus reducing our need to install high-end servers."
"The CA APM product is great to show you how your business is doing and where improvements can be made."
"CA APM always helps in finding problems quickly rather than requiring us to check logs to pin-point the issue."
"Using CA APM has allowed us to know about the performance of our applications and servers and also to identify issues before they happen."
"Crash analytics goes down to the level of code you need to check."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"With this product, we were able to increase our applications' performance, their response times, and to improve the satisfaction of our customers."
"CA APM is a brand name; it is easy, proactive, intelligent and collaborative, and all of these features lead every business transaction as a loyalty-building interaction."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Ability to monitor multiple application protocols."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"The stability has been very good over the years."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"Product allows business analysts to create the application with very little software development time needed."
 

Cons

"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"User management for these tools is poor and we have found the EEM product to help with this to be quite flaky."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
"It could be faster. For example, when we are upgrading the product, it takes a lot of time and there are a lot of things we have to do manually."
"Outages with the solution are very frequent nowadays actually; we see the APM solution going down two to three times a day, and it’s a long troubleshooting cycle, as the CA APM system seems to add a lot of performance overhead."
"We aren't getting the value we imagined out of the product."
"The GUI feels sort of archaic. It doesn't have a modern look and feel to it."
"The setup is complex. It takes some reading and understanding of the architecture along with some prior skills."
"Product documentation is lacking, and sometimes, incorrect."
"The product has been discontinued."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The solution should offer better integration with other tools from a service management perspective."
"Customer support is pretty average and can use some improvement."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
 

Pricing and Cost Advice

"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Althougth it is a bit expensive, it is really worth it"
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Depends on the size of the product you need."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Marketing Services Firm
13%
Performing Arts
11%
Manufacturing Company
10%
Financial Services Firm
8%
Performing Arts
11%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.