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Broadcom DX Application Performance Management vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
OpenText Business Process Monitoring0.6%
Other98.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"I had a 25% reduction in defects and 37% reduction in transaction response time, as well as a nearly 100% increase in the number of transactions occurring on a daily basis."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"The solution is very stable."
"The Webview because I can obtain more detail and CEM because I can quantify the business."
"The initial setup is straightforward."
"Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The stability has been very good over the years."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"Ability to monitor multiple application protocols."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"Product allows business analysts to create the application with very little software development time needed."
 

Cons

"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay.​"
"Everything needs to be configured manually, which is pretty bad, it's not good."
"The scalability is very poor; when you expand your application, you have to do it manually on the deployment."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"The main improvement areas for all three tools in CA APM are licensing, licensing and support."
"Since Broadcom bought it, I would no longer recommend this product to other users."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"The stability could be more reliable."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"The product has been discontinued."
"Customer support is pretty average and can use some improvement."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect."
"The solution should offer better integration with other tools from a service management perspective."
 

Pricing and Cost Advice

"Pricing and licensing are not issues."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Setup costs are quite competitive relative to other solutions, and simpler."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"Althougth it is a bit expensive, it is really worth it"
"The licensing costs are expensive."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"On a three-year license package, it was a good deal."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
909,647 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Outsourcing Company
12%
Marketing Services Firm
8%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Business Process Monitoring and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.