Automation Anywhere vs AutomationEdge comparison

Automation Anywhere and AutomationEdge are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while AutomationEdge is ranked #22 with an average rating of 7.3. Automation Anywhere holds a 9.1% mindshare in RPA, compared to AutomationEdge’s 1.1% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 88% of AutomationEdge users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and AutomationEdge compete in the RPA market. AutomationEdge has an advantage in feature complexity and integration capabilities, but Automation Anywhere is preferred for cost-effectiveness and customer support.

Features: Automation Anywhere offers a wide range of connectors and cognitive automation functionalities, making it suitable for various enterprise needs. It provides user-friendly setup, object cloning, MetaBot functionalities, and comprehensive support, ensuring ease of use for developers. AutomationEdge provides advanced AI-driven automation solutions and extensive IT process automation, which suits businesses needing advanced technical capabilities. It has features like advanced data processing and integration with complex IT environments.

Room for Improvement: Automation Anywhere needs improvement in code maintenance for its linear code structure and modularity, which can make support cycles difficult. It could enhance pricing transparency and cognitive capabilities. AutomationEdge could further refine customer service for handling simple queries and reduce complexity in user interface design. It can work on making its advanced features more accessible to users with less technical backgrounds.

Ease of Deployment and Customer Service: AutomationEdge provides flexible deployment models, especially strong in cloud compatibility, which helps quick adaptation across IT environments. It is recognized for effectively supporting complex queries. Automation Anywhere focuses on user-friendly setup and a support system that enables a smooth transition and ongoing management for clients.

Pricing and ROI: Automation Anywhere is praised for its competitive pricing that aligns well with initial ROI goals, appealing to businesses with limited initial budgets. AutomationEdge tends to have a higher price point but offers significant long-term ROI through increased process efficiency and reduced operational costs, appealing to organizations prepared for a substantial upfront investment.

To learn more, read our detailed Automation Anywhere vs. AutomationEdge Report (Updated: July 2025).

Buyer's Guide

Automation Anywhere vs. AutomationEdge

July 2025

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Helped 867,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 9.1%, down from 12.1% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Automation Anywhere	9.1%
Automate	2.0%
AutomationEdge	1.1%
Other	87.8%

Robotic Process Automation (RPA)

Featured Reviews

Ibukun Shweta

DevOps Engineer at Teksphere Global Services Limited

Automation optimizes scheduling, but improvements needed in error reporting and script execution

In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.

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Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Jajati Panda

Software Engineer at Apmosys

Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster

Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"The best feature of Automate is its ease of use, which is a major selling point."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

More Automate pros

"The AI collaboration is the most impressive feature of Automation Anywhere."

"Other products are more low-code, whereas Automation Anywhere is no-code making it easier to learn and user-friendly."

"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."

"We have hundreds of cases a day. There were around two to three employees who were just moving a case from one state to another. This was a repetitive, tedious job, which was frustrating for the employees. It helps to have the bot doing this work now. We have immediately seen effects, so this is a good use for it."

"The simplicity and ease of use is the most valuable part of Automation Anywhere."

"It is easy to use. It helps to reduce your man-hours and manual effort."

"Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well."

"The overall UI of the tool is so user-friendly that even a beginner can use it easily."

More Automation Anywhere pros

"The initial setup was easy and straightforward."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"The product's most valuable feature is the executor."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"We can quickly adapt to our end users."

"The most valuable feature of AutomationEdge is creating accounts."

More AutomationEdge pros

Cons

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"There is a lack of good development for artificial intelligence, such as machine learning."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The product also has a limited use case in some respects."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

More Automate cons

"Support is not very satisfactory."

"One of the important drawbacks of Automation Anywhere is that it needs to be able to show the automated process as a single flowchart."

"They need to improve the real-time data and analytics."

"I would like more cognitive abilities, artificial intelligence, and machine learning. E.g., if I see you, your facial recognition has to be there. If I send your picture, it should tell me your name, where you are from, and when I met you because we forget people. It should have these type of capabilities."

"Automation Anywhere can be improved by reducing the time of the processes and enhancing the efficiency of people."

"I noticed that from version 10.5 to 11.3 the number of clicks to start a bot through the Control Room and Schedule Manager have increased. In certain cases, I would like to see that become simpler, faster, and easier."

"For beginners learning Automation Anywhere, there should be predefined templates to start creating a task bot. Instead of dragging and dropping action commands and doing error handling, there should be predefined templates that they can directly use."

"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."

More Automation Anywhere cons

"AutomationEdge's primary issue is its price point, especially compared to other products."

"It's not an intuitive tool."

"The price of the solution could be improved."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."

"The installation process could improve. It was difficult to complete."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

More AutomationEdge cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

More Automate pricing and cost advice

"Including the AWS setup and everything per license, it costs us around $10,000 on an annual basis. I believe that is pretty reasonable considering the teams that we have."

"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."

"It's an ideal pricing model to customize the components based on everyone's needs."

"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."

"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."

"I would like them to have better license management."

"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."

"There is an annual subscription for Automation Anywhere."

More Automation Anywhere pricing and cost advice

"The product is available at the lowest price."

"It is expensive but its value can justify the cost."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

12%

Computer Software Company

11%

Healthcare Company

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	138
Midsize Enterprise	81
Large Enterprise	514

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

See all answers

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

Areas of AutomationEdge that could be improved or enhanced in future releases include pricing considerations. While I...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 27% of the time

Microsoft Power Automate vs Automate

Compared 23% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 11% of the time

Blue Prism vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

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Microsoft Power Automate vs Automation Anywhere

Compared 27% of the time

UiPath Platform vs Automation Anywhere

Compared 20% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

Tungsten RPA vs Automation Anywhere

Compared 3% of the time

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UiPath Platform vs AutomationEdge

Compared 35% of the time

Microsoft Power Automate vs AutomationEdge

Compared 26% of the time

More AutomationEdge Competitors

Product Reports

Buyer's Guide

Automate

September 2025

Download Automate product report

Buyer's Guide

Automation Anywhere

September 2025

Download Automation Anywhere product report

Buyer's Guide

AutomationEdge

September 2025

Download AutomationEdge product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Smart Dubai Government (SDG)

Buyer's Guide

Automation Anywhere vs. AutomationEdge

July 2025

Free Report: Automation Anywhere vs. AutomationEdge

Find out what your peers are saying about Automation Anywhere vs. AutomationEdge and other solutions. Updated: July 2025.

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