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Automation Anywhere vs AutomationEdge comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Automation Anywhere
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
605
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
AutomationEdge
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 9.6%, down from 12.9% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
BhargavJotva - PeerSpot reviewer
An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch
The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend Automate because it has made my work much easier."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The best feature of Automate is its ease of use, which is a major selling point."
"It gives us a central place to schedule tasks and run them distributed."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The most valuable features for my client are timing and scheduling."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Bot Runner - The Bot Runner is the machine where you run the bot. You could have multiple bots running in parallel. You only need the Run License to run the bots. The bots report back the execution logs/pass/fail status back to the control room."
"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."
"Co-pilot certainly makes the job easier if the client has a subscription. It allows me to analyze desktop flows and activities and create flows using natural language."
"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."
"The most valuable features of Automation Anywhere are Excel, periods, database, and email action."
"Automated data processing is the most valuable feature of Automation Anywhere."
"The AI collaboration is the most impressive feature of Automation Anywhere."
"The best feature is the drag-and-drop command. Users with less coding knowledge can also automate their end-to-end processes very easily."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"The initial setup was easy and straightforward."
"It helps us with cost optimization and easy implementation."
"The support from the vendor is very good."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The product's most valuable feature is the executor."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
 

Cons

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The documentation is not that great."
"The solution has a very weak knowledge base."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I would like for AA to add an inbuilt debug log that has functionalities to view the values of variables during run time in order to have a point-to-point debugging in case of an error."
"We have used the technical support. I am quite unhappy with the support part. The higher priority tickets are not getting resolved within the SLA. Higher priority tickets for production issues should be looked into immediately. However, until they get escalated, tickets are not receiving higher priority. I would like to see this improve."
"I would suggest adding more fields while calling in API. There is no option to generate Authentication token within the Bot."
"I don't find a lot outside of the internal community forum."
"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."
"Sometimes the tool is timing out, which would be a good thing to have resolved."
"It has been challenging integrating Automation Anywhere with other solutions, due to all of the controls, as we are a bank."
"The stability of this solution depends on the processes, but I think that there is room for improvement in this regard."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."
"The price of the solution could be improved."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"AutomationEdge's primary issue is its price point, especially compared to other products."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"The installation process could improve. It was difficult to complete."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
 

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"There may be room for the product to be more competitively priced to excel in the market."
"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."
"I have heard that Automation Anywhere is expensive."
"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."
"Automation Anywhere is expensive, making it more suitable for enterprise organizations."
"The pricing for Automation Anywhere is reasonable."
"We have saved a lot of money on taxes based on the stuff that we run."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"I give the price of the solution a nine out of ten."
"It is expensive but its value can justify the cost."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"The product is available at the lowest price."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
19%
Computer Software Company
9%
Healthcare Company
8%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
What needs improvement with AutomationEdge?
AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...
 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Smart Dubai Government (SDG)
Find out what your peers are saying about Automation Anywhere vs. AutomationEdge and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.