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UiPath Platform vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
928
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
50th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of UiPath Platform is 9.9%, down from 19.4% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform9.9%
Automation Anywhere5.4%
Verint Robotic Process Automation0.8%
Other83.9%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to transform data into clusters."
"Our return on investment is high."
"It's very easy to use. It helps streamline manual processes."
"My experience with the deployment of the solution is positive; it's fast, and we have not encountered any problems related to that."
"Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes outlook, SAP, etc"
"Automation Anywhere's most valuable features include its end-to-end capabilities within a single platform. It offers desktop automation, unattended automation, a recorder for tasks, and advanced IDP capability, which means that I can handle everything from basic cutting and pasting to advanced use cases. With Automation Anywhere, I don't need multiple other tools to automate end-to-end processes. I only need one additional chatbot tool, assuming conversational AI is part of the solution. If I don't have chatbots, all the capabilities are built into the platform."
"We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs."
"Automation Anywhere has very strong game because it is always up for asking feedback."
"I appreciate the orchestration capabilities and document processing integrations."
"The most helpful features are human-assisted and unattended bots. These features help us drive the workflow in the direction we want it to go. It allows staff to utilize their talents and the information they need. We can remove this small conversation and let them focus on the more important work."
"Some of our ROI is quite dramatic, as one project that would have required a team of six or seven staff working solidly for a couple of weeks was handled by a robot that, after a couple of weeks of configuration, was able to pay for itself in a matter of hours once it was done."
"I've literally used all the applications that are in the market, and UiPath has been, by far, the best."
"In our organization, UiPath is the number one RPA tool, and being close to the industry as a developer, I do feel like it's the preferred tool, at least where I'm based in Australia."
"There’s a good level of maturity in the UiPath framework."
"UiPath's support for various types of interfaces is the most valuable feature as it aids in automating the end-user systems we want to streamline."
"A lot of the prebuilt models that are on an AI Center are valuable. Being able to go in there and train your data, give sample data, label the fields, and different OCR methods are also valuable."
"Verint probably works better for us because it originated in the call center world."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"IQ Bot is pretty good, but we can only run a maximum 150 documents."
"We encountered issues during the upgrade of the framework."
"Since it is not an in-house solution for ERP systems or CRM systems, automating those things requires additional effort."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"Excel, Outlook, and Word automation are very difficult with V11."
"Understanding what we wanted to do the tool after setup, that was complex."
"I would like to have a bot as a service platform on AA Cloud."
"The focus on usability and user experience is bang on. Addressing several personas and making it easy for every persona to adopt and embrace is the spot on focus. That's an area that has a lot more room to improve. In the absence of that, the skills and expertise in the industry are going to struggle and if you need broader adoption, which has maximum potential, the persona-based user experience is a focus and I'd say Automation Anywhere is already working on."
"For citizen developers, Studio is difficult. It's just too over their head."
"Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises."
"I think the setup cost is quite nominal, but the licensing might be on a higher side when compared to Automation Anywhere."
"The only thing which I see is missing, is it does not have an inbuilt machine learning. You have to teach the bot. The bot is not self-learning."
"There are so many offerings and configurations and customizations that make things a bit complicated. Streamlining it would be ideal."
"They should define a yearly baseline build version that would support the next features without having to upgrade all the time."
"They should give the flexibility to customers to reduce the number of licenses. UiPath does not want you to reduce the number of licenses. It is not easy to reduce the number of licenses even though there is a provision to do that. It would be good to give flexibility to customers to upscale and downscale whenever they want."
"The initial setup is complex. Building the organizational scalability is more complex: How to combine process knowledge, programming knowledge, and maintenance knowledge, since these are three different types of skills which are needed. It's not straightforward to do in a global company."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"We have seen ROI in terms of cost and time with a couple of our projects."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"The pricing of AA is similar to UiPath."
"It is affordable for us."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product."
"I think the setup cost is quite nominal, but the licensing might be on a higher side when compared to Automation Anywhere."
"The price of UiPath Platform in the Middle East region is a little bit high; having a lower price for the Middle East region would make it more attractive."
"UiPath is expensive which is why we need to have bots that run 24/7 to maximize the work and justify the cost."
"We looked at Blue Prism and two other vendors. Based on our comparison, UiPath was the better solution with better licensing."
"I'm aware of how UiPath's pricing compares to other tools, but it's hard because the offerings are different. It's not apples and oranges per se, but it's comparing an average tool to an excellent one. UiPath provides enormous value, so the licensing is justified."
"Licensing should be reduced and price should be cut down a bit."
"I do not like the enormous jumps that they have had in the past. The ROI has become a lot harder because of the pricing changes. When you have time to plan for it, the ROI is there. If it was cheaper, it would make my life easier, but on the other hand, it is worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business254
Midsize Enterprise147
Large Enterprise682
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
UiPath Maestro, UiPath Apps, UiPath Agent Builder
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2026.
908,834 professionals have used our research since 2012.