Blue Prism vs Blue Prism Cloud comparison

Blue Prism and Blue Prism Cloud are both solutions in the Robotic Process Automation (RPA) category. Blue Prism is ranked #4 with an average rating of 8.4, while Blue Prism Cloud is ranked #6 with an average rating of 8.2. Blue Prism holds a 8.6% mindshare in RPA, compared to Blue Prism Cloud’s 1.4% mindshare. Additionally, 88% of Blue Prism users are willing to recommend the solution, compared to 97% of Blue Prism Cloud users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism and Blue Prism Cloud are significant players in the automation solutions arena. Based on user reviews and features, Blue Prism is preferred for handling complex business processes, while Blue Prism Cloud is better for cloud integration and ease of use.

Features: Blue Prism includes features like exception handling, Control Room, and workflow orchestration, which facilitate seamless integration with system applications and effectively automate complex tasks. Blue Prism Cloud allows quick bot deployment and easy integration with cloud infrastructures, suitable for non-technical users.

Room for Improvement: Blue Prism needs enhancements in artificial intelligence capabilities and better integration with cognitive technologies, with suggestions for more advanced AI and attended automation features. Blue Prism Cloud is noted for its high pricing with room for cost reduction and improvements in AI features.

Ease of Deployment and Customer Service: Blue Prism's predominantly on-premises deployment can pose challenges for businesses leaning towards cloud solutions, and its customer service reviews are varied. Blue Prism Cloud offers flexible deployment with easy cloud integration, though its customer support also receives mixed feedback.

Pricing and ROI: Blue Prism is perceived as more costly than competitors like Automation Anywhere, affecting its appeal to cost-sensitive users. Blue Prism Cloud faces similar pricing concerns, potentially limiting its reach to smaller businesses, yet both are recognized for providing substantial ROI in larger deployments, notably in error reduction and operational efficiency improvement.

To learn more, read our detailed Blue Prism vs. Blue Prism Cloud Report (Updated: July 2025).

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 8.6%, down from 12.4% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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WayneFillis

Robotic Process Automation Manager at South African Reserve Bank

Effective automation boosts efficiency but requires improved co-management

There is a need for a co-management product to manage multiple developers using Blue Prism. Features like version control and supporting multiple developers at the same time should be improved. Furthermore, Blue Prism should invest in marketing their other products. I also find it concerning that they require purchasing support calls.

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PARTH DAVE

RPA Developer at Canadian Pacific Railway

A reliable and easy-to-use tool that reduces the code development time by a month

It works really well with systems like SAP. There is no latency in the product. It also works as a cloud-based CoE. It can be used for orchestration and deciphering documents. The tool is very easy to use. It is a low-code and no-code solution. It reduces the code development time by a month. It is a very productive and powerful tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the pricing to be very reasonable."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"I actually quite liked the no-coding functionality."

"The best feature of Automate is its ease of use, which is a major selling point."

More Automate pros

"Blue Prism is highly scalable and reliable."

"The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."

"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."

"It's fast to get up and running if you use a cloud deployment."

"The development interface is quite easy to work with."

"From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well."

"The automation on offer is great."

"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."

More Blue Prism pros

"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."

"The most valuable feature is the ability to write custom code."

"The most valuable feature is security."

"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."

"It is more secure for complex implementations."

"It is secure and supports unattended mode of operations."

"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

More Blue Prism Cloud pros

Cons

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"The documentation is not that great."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

More Automate cons

"The solution is pretty high priced. The tool's support also needs to be better."

"For developers, they should have some kind of recording feature."

"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."

"The upgrades could be managed better. I would also like to see more true AI development and machine learning."

"It lacks integration with proper AI, and it is a very complex tool to use in general."

"In the next release of this solution, I would like to see support for attended robots."

"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."

"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."

More Blue Prism cons

"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."

"Blue Prism is slightly difficult for the non-technical user."

"They should work on the solution's pricing."

"The solution is unable to read some UI components in legacy systems."

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

"The product’s licensing cost is expensive compared to other tools in the market."

"It takes a while to get up and running."

"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."

More Blue Prism Cloud cons

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."

"Blue Prism is quite costly."

"The price is on par with other products in the market."

"Its pricing is okay. Its price is pretty similar to the price of other tools."

"The tool’s licensing is on a monthly basis."

"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."

"There is a one-time purchase fee for this solution."

"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."

More Blue Prism pricing and cost advice

"Blue Prism Cloud’s pricing is fine for commercial usage."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"The pricing is fine."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"There are costs for the machine to run the robots."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"The price is very competitive when you are comparing to other providers."

More Blue Prism Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

22%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Computer Software Company

12%

Manufacturing Company

10%

Educational Organization

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What do you like most about Blue Prism?

It is a stable solution.

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 6% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Blue Prism

Compared 35% of the time

UiPath Platform vs Blue Prism

Compared 29% of the time

Automation Anywhere vs Blue Prism

Compared 12% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 3% of the time

IBM Robotic Process Automation (RPA) vs Blue Prism

Compared 2% of the time

More Blue Prism Competitors

UiPath Platform vs Blue Prism Cloud

Compared 19% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 11% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 11% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 10% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 9% of the time

More Blue Prism Cloud Competitors

Product Reports

Buyer's Guide

Automate

August 2025

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Buyer's Guide

Blue Prism

August 2025

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Buyer's Guide

Blue Prism Cloud

August 2025

Download Blue Prism Cloud product report

Also Known As

HelpSystems Automate, Automate

No data available

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

SS&C Blue Prism

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Cabot Credit Management, Hovis, Utilita

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

July 2025

Free Report: Blue Prism vs. Blue Prism Cloud

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