Blue Prism vs Blue Prism Cloud comparison

Blue Prism and Blue Prism Cloud are both solutions in the Robotic Process Automation (RPA) category. Blue Prism is ranked #4 with an average rating of 8.0, while Blue Prism Cloud is ranked #6 with an average rating of 8.5. Blue Prism holds a 10.0% mindshare in RPA, compared to Blue Prism Cloud’s 1.3% mindshare. Additionally, 88% of Blue Prism users are willing to recommend the solution, compared to 97% of Blue Prism Cloud users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism and Blue Prism Cloud are significant players in the automation solutions arena. Based on user reviews and features, Blue Prism is preferred for handling complex business processes, while Blue Prism Cloud is better for cloud integration and ease of use.

Features: Blue Prism includes features like exception handling, Control Room, and workflow orchestration, which facilitate seamless integration with system applications and effectively automate complex tasks. Blue Prism Cloud allows quick bot deployment and easy integration with cloud infrastructures, suitable for non-technical users.

Room for Improvement: Blue Prism needs enhancements in artificial intelligence capabilities and better integration with cognitive technologies, with suggestions for more advanced AI and attended automation features. Blue Prism Cloud is noted for its high pricing with room for cost reduction and improvements in AI features.

Ease of Deployment and Customer Service: Blue Prism's predominantly on-premises deployment can pose challenges for businesses leaning towards cloud solutions, and its customer service reviews are varied. Blue Prism Cloud offers flexible deployment with easy cloud integration, though its customer support also receives mixed feedback.

Pricing and ROI: Blue Prism is perceived as more costly than competitors like Automation Anywhere, affecting its appeal to cost-sensitive users. Blue Prism Cloud faces similar pricing concerns, potentially limiting its reach to smaller businesses, yet both are recognized for providing substantial ROI in larger deployments, notably in error reduction and operational efficiency improvement.

To learn more, read our detailed Blue Prism vs. Blue Prism Cloud Report (Updated: April 2025).

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 10.0%, down from 12.3% compared to the previous year. The mindshare of Blue Prism Cloud is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Mohamed Salah Baccouche

Robotic Process Automation Consultant at Ernst & Young

Way more efficient for debugging than other tools but the UI is complicated

The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"It gives us a central place to schedule tasks and run them distributed."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"I actually quite liked the no-coding functionality."

"The pricing is excellent. I would give them perfect marks in that regard."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Overall, the whole product is really nice and provides significant benefits."

More Automate pros

"This is a scalable product."

"I find Blue Prism's debugging functionality to be quite useful."

"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."

"I like the error handling, it's very good."

"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."

"We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation."

"My company decided to go with Blue Prism because of the security it provides."

"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."

More Blue Prism pros

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"It automates our accounts payable process, requiring no human interaction and saving us a hundred percent of the time."

"Ability to see the blueprint of the design executed alongside the actual process."

"This product has additional functionality over Blue Prism Cloud Enterprise."

"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."

"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."

"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."

"The solution works well overall."

More Blue Prism Cloud pros

Cons

"There is a lack of good development for artificial intelligence, such as machine learning."

"The product also has a limited use case in some respects."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The interface could be more user-friendly and easier to navigate."

More Automate cons

"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."

"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."

"We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters."

"They can add a reporting feature."

"We've found some challenges with Blue Prism, particularly when interacting with certain applications. The element inspection feature could be improved, especially for more complex applications."

"This solution is lacking attended automation, which is the worst thing about this solution."

"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."

"The upgrades could be managed better. I would also like to see more true AI development and machine learning."

More Blue Prism cons

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"Lacking advance features like CIO and optical character recognition"

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

"Blue Prism is slightly difficult for the non-technical user."

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

"Having more AI functionality would be an improvement."

"Selecting the right business processes that are stable enough to automate can be challenging."

"The issue is that it is not dynamic or intelligent."

More Blue Prism Cloud cons

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."

"The licensing fees are low compared to other tools."

"Blue Prism is less expensive than some of the other RPA solutions."

"The solution is expensive."

"Our customers pay for an annual license."

"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."

"The tool’s licensing is on a monthly basis."

"The price is on par with other products in the market."

More Blue Prism pricing and cost advice

"The pricing is fine."

"Blue Prism Cloud's cost is very high."

"I am not sure how we are set up today, but I recall we had an annual License."

"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."

"Pricing can be negotiated in situations where there will be heavy usage."

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"The licensing structure is complex and the minimum contract length is three years."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

More Blue Prism Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

10%

Government

Computer Software Company

17%

Financial Services Firm

17%

Manufacturing Company

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What do you like most about Blue Prism?

It is a stable solution.

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 39% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 6% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Blue Prism

Compared 36% of the time

UiPath Platform vs Blue Prism

Compared 32% of the time

Automation Anywhere vs Blue Prism

Compared 12% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 4% of the time

Appian RPA vs Blue Prism

Compared 1% of the time

More Blue Prism Competitors

UiPath Platform vs Blue Prism Cloud

Compared 19% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 16% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 16% of the time

Robocorp vs Blue Prism Cloud

Compared 13% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 8% of the time

More Blue Prism Cloud Competitors

Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

Blue Prism

April 2025

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Buyer's Guide

Blue Prism Cloud

April 2025

Download Blue Prism Cloud product report

Also Known As

HelpSystems Automate, Automate

No data available

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

SS&C Blue Prism

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Cabot Credit Management, Hovis, Utilita

Buyer's Guide

Blue Prism vs. Blue Prism Cloud

April 2025

Free Report: Blue Prism vs. Blue Prism Cloud

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