We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The tool is very technically sound."
"The only good thing about Blue Prism is the execution speed."
"Blue Prism is very good at doing background processing."
"It's fast to get up and running if you use a cloud deployment."
"Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful. Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges."
"The credential manager and logs are most valuable. We are using Blue Prism for complex processes because it is easier to troubleshoot in Blue Prism, and the logs are very accurate. It provides the ability to create smaller tasks, which makes it easier to troubleshoot."
"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"Being able to create an object and use it for multiple processes has been very useful for us."
"If I look at the top four, I believe it is far more user-friendly than the other competition."
"Decipher has been a valuable feature that many of our clients use to extract information from documents."
"Blue Prism Cloud is a stable solution."
"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"The reporting system, specifically the system admin reporting could be improved."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"The solution is not user-friendly. It has a very high learning curve."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"I have found that community support is lacking for this solution compared to competitors."
"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."
"The issue is that it is not dynamic or intelligent."
"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."
"It would be useful if some of the information protocols came built within the app instead having to create them."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."
"It could be more flexible."
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 40 reviews while Blue Prism Cloud is ranked 15th in Robotic Process Automation (RPA) with 8 reviews. Blue Prism is rated 7.4, while Blue Prism Cloud is rated 7.6. The top reviewer of Blue Prism writes "A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script". On the other hand, the top reviewer of Blue Prism Cloud writes "Dynamic cloud and code management solution that offers ROI through effective automation of processes". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and WorkFusion, whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, Robocorp, Automation Anywhere (AA) and ABBYY Vantage. See our Blue Prism vs. Blue Prism Cloud report.
See our list of best Robotic Process Automation (RPA) vendors.
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