Blue Prism vs OpenText Robotic Process Automation comparison

SS&C Blue Prism and OpenText are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #5 with an average rating of 8.8, while OpenText is ranked #47. SS&C Blue Prism holds a 4.0% mindshare in RPA, compared to OpenText’s 0.8% mindshare. Additionally, 89% of SS&C Blue Prism users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2026).

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of Blue Prism is 4.0%, down from 9.4% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.5%
Blue Prism	4.0%
OpenText Robotic Process Automation	0.8%
Other	89.7%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Impressive flexibility and support enhance integration and performance

The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has changed our mindset, as people have started to think about automating things and come up with new perspectives, alternatives, or improvements by which automation can be implemented."

"The most valuable features of Automation Anywhere are the document processing and queue management."

"The reporting capabilities are pretty nice."

"We have multiple bots running. It saves time. If manual invoice processing in SAP takes two to three hours on a daily basis, a bot can do the same job in half an hour. We are saving more than 70% of the time."

"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."

"Automation Anywhere has impacted our efficiency and productivity in a very positive way since we are shutting down a very manual process."

"It increased productivity; it raised the productivity percentage of individuals 20 to 35%, and we also saw cost reduction."

"It can be easily learned by anyone who spends a bit of time with it."

More Automation Anywhere pros

"It works very well for batch processing at the backend; scalability-wise, it is very robust, and it is also stable."

"My company decided to go with Blue Prism because of the security it provides."

"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."

"Blue Prism has a lot of flexibility to integrate with other enterprise applications"

"The only feature that stands out in Blue Prism, as compared to other tools, is security."

"Blue Prism is highly scalable and reliable."

"One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms."

"The performance is very good and it is a valuable feature."

More Blue Prism pros

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"It lets us automate almost anything, even with the legacy tools."

Cons

"There is a small thing from a development point of view. There should be a static site box for finding any command if I am writing a code. If there are hundreds of functions, you can only scroll up and down to find one each one. There should be a site box where we can find the commands and easily use them."

"They continue to release new features, but end users struggle to adapt to them."

"The accuracy in Web Recorder needs to be improved, defective outputs found most of the time (not sure if is a website side issue)."

"They need to improve the OCR engine which is not up to the market."

"I would like a couple more features where I can talk and the line comes up automatically."

"Many of our clients would want to see scalability in pricing, and while I could say cheaper, that's part of it."

"In the next release, I think it has to be more compatible when deployed with the Citrix environment."

"We have HTML mode and Window mode, but Automation Anywhere is limited in this. It would be better if they were able to provide different specification modes."

More Automation Anywhere cons

"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."

"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."

"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."

"The control room is its worst feature; it can be laggy, and it is not as user-friendly."

"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."

"They can add a reporting feature."

"In the next release of this solution, I would like to see support for attended robots."

"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."

More Blue Prism cons

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"It currently supports only on-premises deployments. They can include support for cloud deployments."

Pricing and Cost Advice

"I think the pricing is reasonable, but clients often perceive it as expensive."

"Pricing is a bit high when compared to other available tools; however, the tool is worth the cost."

"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."

"Annual licensing costs would be about $100,000."

"The solution is quite expensive. Not every organization can consider this option."

"It is the most economically friendly and it provides you with a lot of functions."

"It saves me around $100,000 a year."

"Automation Anywhere is expensive."

More Automation Anywhere pricing and cost advice

"With Blue Prism, there are no additional fees"

"We have a three-year contract that is paid on a yearly basis."

"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."

"The solution is not that expensive and a five-year license costs about 20k euros."

"This is a very expensive product and this is the reason that they're losing their market share."

"Licensing is on a yearly basis."

"I give the price of the solution a seven out of ten."

"The price of Blue Prism is high compared to others solutions. It would be helpful if they could provide a trial version for new users to try. Other vendors provide a community or trial version. There are not any hidden costs."

More Blue Prism pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

19%

Manufacturing Company

Construction Company

Computer Software Company

Construction Company

14%

Government

10%

Performing Arts

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	6
Large Enterprise	77

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What is your experience regarding pricing and costs for Blue Prism?

If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

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UiPath Platform vs Blue Prism

Compared 15% of the time

Microsoft Power Automate vs Blue Prism

Compared 15% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 4% of the time

WorkFusion vs Blue Prism

Compared 4% of the time

Appian RPA vs Blue Prism

Compared 2% of the time

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UiPath Platform vs OpenText Robotic Process Automation

Compared 25% of the time

Jacada Intelligent Agent Engagement vs OpenText Robotic Process Automation

Compared 11% of the time

epiplex Automation Studio vs OpenText Robotic Process Automation

Compared 8% of the time

Ikon vs OpenText Robotic Process Automation

Compared 7% of the time

Perpetuuiti Platform vs OpenText Robotic Process Automation

Compared 5% of the time

More OpenText Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism

June 2026

Download Blue Prism product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Micro Focus Robotic Process Automation, Micro Focus RPA

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism offers advanced automation features with integration capabilities and robust exception handling. Its scalability and reliability make it ideal for automating complex and repetitive tasks across industries like banking and manufacturing.

Providing a user-friendly design studio, Blue Prism stands out with enhanced automation features such as unassisted bots, strong security measures, and Visual Basic Objects. Its integration capabilities with analytics tools like Tableau and a simplified licensing model contribute to its appeal. Despite its complexities in UI design and training resource limitations, it remains stable and reliable. Blue Prism addresses tasks such as invoice processing and data entry, but improvements in AI, cognitive capabilities, and customer support are needed. Enhancements in OCR technology, unstructured data handling, and web-based interfaces could significantly boost its accessibility.

What are Blue Prism's most important features?

Enhanced Automation: Streamlines complex tasks with a robust interface.
Security Measures: Provides strong security protocols to safeguard processes.
Integration: Seamlessly interacts with analytics tools for data insights.
Exception Management: Facilitates easy handling of process exceptions.

What benefits or ROI should be evaluated?

Scalability: Ensures stable performance for varying organizational needs.
Licensing: Offers a straightforward model for simplified deployment.
Operational Efficiency: Reduces manual labor in complex tasks.
Cost-Effectiveness: Despite higher costs, delivers high value in automation efficiency.

Organizations in industries like finance and manufacturing harness Blue Prism to automate repetitive tasks, boosting efficiency in back-end operations. In banking and insurance, it's used for auditing, compliance, and report generation, enhancing accuracy and reducing manual efforts.

SS&C Blue Prism

OpenText Robotic Process Automation offers a streamlined solution for automating repetitive tasks, enhancing efficiency across enterprises. It simplifies workflow automation, freeing resources for more strategic objectives while ensuring high accuracy and compliance.

OpenText Robotic Process Automation is designed to optimize business processes through intelligent automation. Leveraging cutting-edge technology, it provides organizations with the capability to automate routine tasks efficiently, reducing manual effort and minimizing errors. It stands out for its ability to seamlessly integrate with existing systems, offering a scalable and robust platform for enterprise-wide automation. Users find it particularly useful in streamlining operations and boosting productivity, enabling teams to focus on high-value activities. Its simple deployment and customization capabilities further enhance its appeal.

What are the key features of OpenText Robotic Process Automation?

Seamless Integration: Easily integrates with existing systems to enhance workflow efficiency.
Scalability: Adaptable to changing business demands, suitable for enterprises of all sizes.
High Accuracy: Minimizes errors in automated processes, maintaining compliance and data integrity.
Customizable Automation: Offers tailored automation workflows to meet specific business needs.

What benefits and ROI indicators should firms watch for in reviews?

Increased Efficiency: Streamlines operations leading to significant time savings.
Cost Reduction: Lowers operational costs by reducing manual labor needs.
Enhanced Productivity: Frees up valuable resources for strategic initiatives.
Improved Compliance: Ensures consistent adherence to compliance standards.

OpenText Robotic Process Automation sees extensive implementation across industries such as finance and healthcare, where accuracy and compliance are critical. By automating transactions and claims processing, it reduces transaction times and lessens error rates, proving valuable in environments requiring precision and speed.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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