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Blue Prism vs OpenText Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
OpenText Robotic Process Au...
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of Blue Prism is 8.1%, down from 12.4% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism8.1%
Automate2.0%
OpenText Robotic Process Automation0.5%
Other89.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
Pavan-Sharma - PeerSpot reviewer
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
Hugo Almeida - PeerSpot reviewer
It lets us automate almost anything and is very easy to work with
It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Automate is its ease of use, which is a major selling point."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The product effectively handles all the tasks we require."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"I find the ease of use from a programming perspective very valuable."
"The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand, and the tool is very robust and stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"The development interface is quite easy to work with."
"The most valuable feature of Blue Prism is the control and development of the processes from one location."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"The integration has improved a lot in terms of SAP, and other screens."
"My company decided to go with Blue Prism because of the security it provides."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
 

Cons

"The interface could be more user-friendly and easier to navigate."
"The product also has a limited use case in some respects."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"Fortra's Automate is not as reliable as I would like it to be."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"Developing is more time consuming than with other products."
"The initial setup and deployment could be simplified."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"They cannot do assisted automation. That is a drawback because that technology is very old now."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
 

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Once you buy the software, you just pay for the support for backend help."
"I chose Blue Prism because it is priced well. The pricing was right for me at that moment even though Automation Anywhere is better in other aspects."
"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."
"I would rate the solution's pricing a seven out of ten."
"We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
"The tool is expensive."
"The solution is not that expensive and a five-year license costs about 20k euros."
"Licensing is on a yearly basis."
"The license for Blue Prism is very straightforward, we only need one license."
"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
22%
Computer Software Company
10%
Manufacturing Company
8%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise4
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
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Also Known As

HelpSystems Automate, Automate
No data available
Micro Focus Robotic Process Automation, Micro Focus RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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