Pega Robotic Process Automation and Blue Prism are contenders in the automation software market, striving to improve process efficiency. Pega has an advantage with its user-friendly integration and dynamic UI capabilities, making it especially suitable for sectors like banking. Blue Prism stands out with strong security and ease of integration with new technologies.
Features: Pega Robotic Process Automation offers external DLL integration, centralized monitoring, and an effective UI creation feature, enhancing its application in banking. The development style is unique and seamlessly integrates with CRM tools. Blue Prism is recognized for stability, object sharing, and robust exception handling. It features a secure environment and consistently facilitates the integration of new technologies.
Room for Improvement: Pega could improve its OCR capabilities, simplify platform setup, and enhance cloud presence. Integration with Citrix and reducing Visual Studio .net dependencies are also needed. Blue Prism needs better AI and ML integration, enhanced attended automation features, and more flexibility in pricing models. Its user interface and exception handling for attended robots require improvements.
Ease of Deployment and Customer Service: Pega supports deployment in private and hybrid clouds, with global round-the-clock technical support, although initial deployment can be challenging. Blue Prism supports on-premises and public cloud deployment and provides detailed documentation, though access could be more user-friendly. Both solutions offer reliable customer service.
Pricing and ROI: Pega Robotics tends to be costly, targeting large enterprises but offers favorable ROI with flexible pricing compared to competitors like UiPath and Automation Anywhere. Blue Prism is generally more expensive with straightforward licensing and usage-based costs, increasing significantly with additional bots. Both products demonstrate consistent ROI, with Pega potentially offering more cost-effectiveness in certain deployments.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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