We performed a comparison between Blue Prism and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"It is a scalable solution."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"Technical support has been responsive when we have needed their assistance."
"The solution is way more efficient for debugging than other tools."
"I find Blue Prism's debugging functionality to be quite useful."
"I use the basic features that are very useful."
"User-friendly, easy to understand and has many features including the ability to track."
"It was very smooth and very seamless to create automations."
"They are leaders in the same industry."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"Its stability has been good."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"I am impressed with the tool's recording feature."
"Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors."
"It lacks integration with proper AI, and it is a very complex tool to use in general."
"Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"The deployment of the bots should be much faster and more intuitive."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"Navigation within the UI could be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"Pega Robotic Process Automation scalability is too low."
"I would like to improve the tool's integration features and stability."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"It's difficult not knowing when alerts will arrive."
"The development experience needs to be improved."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 33 reviews while Pega Robotic Process Automation is ranked 7th in Robotic Process Automation (RPA) with 12 reviews. Blue Prism is rated 8.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Blue Prism writes "Easy to use, low -code platform that is highly scalable". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), IBM Robotic Process Automation (RPA) and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Salesforce Sales Cloud and Pega CRM. See our Blue Prism vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
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