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AutomationEdge OverviewUNIXBusinessApplication

AutomationEdge is #29 ranked solution in best RPA tools. PeerSpot users give AutomationEdge an average rating of 6.6 out of 10. AutomationEdge is most commonly compared to Automation Anywhere (AA): AutomationEdge vs Automation Anywhere (AA). AutomationEdge is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
Buyer's Guide

Download the Robotic Process Automation (RPA) Buyer's Guide including reviews and more. Updated: September 2022

What is AutomationEdge?

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge Customers
Smart Dubai Government (SDG)
AutomationEdge Video

AutomationEdge Pricing Advice

What users are saying about AutomationEdge pricing:
  • "If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
  • "The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
  • AutomationEdge Reviews

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    Backup,Network & Security Engineer
    Real User
    Top 20
    A cost-effective solution with its own chatbot, but they need to focus on its ease of use and make it more user-friendly
    Pros and Cons
    • "The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
    • "The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

    What is our primary use case?

    We are an integrator, and it is not used in our organization. It is used in our customer's organization.

    The last project that we deployed for AE was last year, and I am not sure about the version we had. It was version 6 or 7. 

    What is most valuable?

    The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market.

    What needs improvement?

    The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive.

    For how long have I used the solution?

    We've been using AutomationEdge for the past three years.

    Buyer's Guide
    Robotic Process Automation (RPA)
    September 2022
    Find out what your peers are saying about AutomationEdge, Automation Anywhere, UiPath and others in Robotic Process Automation (RPA). Updated: September 2022.
    635,987 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    It is pretty stable. Whenever they do any release, it is stable.

    What do I think about the scalability of the solution?

    Its scalability is average. When it comes to scalability, I would rate it a three out of five. It is in between.

    How are customer service and support?

    They're amazing. I would rate them a five out of five.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Its initial setup is straightforward. When it comes to maintenance, generally, it is pretty straightforward, but it also depends on how complex the issue is. As long as you have used these technologies, it is straightforward. For a novice who hasn't had experience with AE and is coming from RPA tools, it is going to be a challenge. 

    What's my experience with pricing, setup cost, and licensing?

    If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself. 

    What other advice do I have?

    We are vendor-agnostic. As long as we're able to fulfill requirements, we can push any tool. If you are cost conscious, go with AE.

    I would rate it a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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    PeerSpot user
    CEO at a tech services company with 11-50 employees
    Real User
    Top 5
    Speeds up execution times, stable cloud version, but installation complex
    Pros and Cons
    • "The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
    • "In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

    What is our primary use case?

    I use the solution for finance-related product design.

    How has it helped my organization?

    In general terms, the solution has helped our business by speeding up execution times.

    What is most valuable?

    The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives.

    What needs improvement?

    In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes. 

    What do I think about the stability of the solution?

    The cloud version of the solution is quite stable.

    What do I think about the scalability of the solution?

    The solution is able to be scaled by some extra load factors but I am not sure of the limit. We have approximately eight employees in our company using the solution.

    How are customer service and technical support?

    The technical support was decent.

    How was the initial setup?

    The installation was complex, an on-premise installation should only take five minutes.

    What about the implementation team?

    The cloud activations are easy to implement but the on-premise is difficult.

    What's my experience with pricing, setup cost, and licensing?

    The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products.

    What other advice do I have?

    I rate AutomationEdge a six out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user