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AutomationEdge Reviews

Vendor: AutomationEdge
3.8 out of 5
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What is AutomationEdge?

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

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AutomationEdge is the #22 ranked solution in best RPA tools. PeerSpot users give AutomationEdge an average rating of 7.6 out of 10. AutomationEdge is most commonly compared to UiPath Platform: AutomationEdge vs UiPath Platform. AutomationEdge is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 12% of all views.
Buyer's Guide
AutomationEdge
September 2025
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Helped 867,445 peers since 2012

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AutomationEdge mindshare

As of September 2025, the mindshare of AutomationEdge in the Robotic Process Automation (RPA) category stands at 1.1%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
AutomationEdge1.1%
UiPath Platform18.7%
Microsoft Power Automate17.3%
Other62.9%
Robotic Process Automation (RPA)

PeerResearch reports based on AutomationEdge reviews

TypeTitleDate
CategoryRobotic Process Automation (RPA)Sep 16, 2025Download
ProductReviews, tips, and advice from real usersSep 16, 2025Download
ComparisonAutomationEdge vs UiPath PlatformSep 16, 2025Download
ComparisonAutomationEdge vs Automation AnywhereSep 16, 2025Download
ComparisonAutomationEdge vs Microsoft Power AutomateSep 16, 2025Download
Suggested products
TitleRatingMindshareRecommending
UiPath Platform4.418.7%98%844 interviewsAdd to research
Microsoft Power Automate3.917.3%87%131 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

AutomationEdge offers valuable features such as a user-friendly chatbot, automation with external plug-ins and zero code, account creation, Excel manipulation, concurrent processing, multi-threading, and comprehensive integrations. Its RPA capabilities excel with technologies like OCR, AIM, and analytics. AI advancements, including DocuEdge and GenAI, enhance scalability and affordability. Users appreciate AutomationEdge for its user experience, predictive analytics, and seamless implementation with support for various scripts and attended/unattended automation.
  • "AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."
  • "AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."
  • "The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."

Room for Improvement

AutomationEdge requires enhancements in ease of use, pricing, and installation. It faces limitations with modularity and documentation. Users experience issues with process simulation, stability, and compatibility with Excel and macros. The user interface should be more intuitive, and functionality for low-code automation should expand. Enhancing error-handling capabilities and reducing Java dependency is necessary. Improving the online community and adding machine learning technologies would be beneficial. Users demand better integration and compatibility with competitive platforms like Microsoft Power Automate.
  • "When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."
  • "Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."
  • "AutomationEdge's primary issue is its price point, especially compared to other products."

Pricing

AutomationEdge pricing is considered on the higher side compared to competitors, yet offers affordability and value for enterprise clients. Users find its modular licensing beneficial, allowing cost-effective scaling. While additional charges exist for features like CAPTCHA, the base module covers most necessities. Annual licenses can optimize expenses. Price perception varies, some rating it highly and others offering moderate evaluations, reflecting market-based pricing expectations.
  • "It is expensive but its value can justify the cost."
  • "The product is available at the lowest price."
  • "Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

Popular Use Cases

Organizations primarily use AutomationEdge to automate business processes across finance, banking, and IT sectors. They implement it for tasks like financial product design, reporting, process optimization, user account creation, and fraud detection. AutomationEdge efficiently handles manual tasks and integrates financial processes, enabling quick processing and decision-making. Companies adopt it for RPA, developing solutions for various customer needs, deploying both on-premises and cloud based on preferences, enhancing service delivery, particularly in banking and financial institutions.

Service and Support

AutomationEdge customer service is largely praised for its responsiveness and effectiveness. Users appreciate the knowledgeable support teams and their quick problem-solving capabilities, often rating support highly. However, some users report issues with delayed responses and challenges in resource availability. The team is commended for conducting thorough assessments and offering domain support, but improvements are needed in response time and availability. Most users rate support between six and nine, with some lower scores due to delays.

Deployment

Some found AutomationEdge's initial setup straightforward, especially with prior experience. Others described it as complex and challenging for those new to it. A trained team eased the process, and vendor support was beneficial but needed improvement. Time frames varied; some completed setup in hours, while others required weeks for complex deployments. Installation was easy for some but difficult for others. Their deployment experiences ranged from smooth to requiring significant time and effort.

Scalability

AutomationEdge can be scaled with additional load management and technological advancements. Scores for scalability vary, suggesting a range between average and high. Licenses allow for parallel processing and scaling across regions, supporting an increase in users. Companies have successfully implemented a large number of licenses without encountering significant issues, though some see room for improvement. Businesses utilize it for varying workloads, finding it capable of meeting increased demands across business units.

Stability

AutomationEdge is considered quite stable by users. They frequently rate its stability between eight and nine out of ten. The cloud version is particularly noted for its stability, with few reported issues. However, some users feel that AutomationEdge could enhance its stability, highlighting that competitors like Automation Anywhere and UIPath have an edge in this area. Despite this, companies report reliable performance and appreciate its stability within their environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our AutomationEdge Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business21
Midsize Enterprise11
Large Enterprise60
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Healthcare Company
10%
Media Company
9%
Comms Service Provider
7%
Construction Company
7%
Retailer
7%
Performing Arts
7%
Manufacturing Company
7%
Outsourcing Company
5%
Real Estate/Law Firm
4%
Government
3%
Mining And Metals Company
2%
Renewables & Environment Company
2%
Educational Organization
1%
Recruiting/Hr Firm
1%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Consumer Goods Company
1%
Transportation Company
1%
University
1%
Logistics Company
1%

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AutomationEdge customers

Smart Dubai Government (SDG)

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Product Categories

Product Categories
Robotic Process Automation (RPA)

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AutomationEdge Reviews Summary
Author infoRatingReview Summary
Software Engineer at Apmosys3.5I've used AutomationEdge for over three years to automate banking fraud processes, finding it productive with AI enhancements, although it lacks stability and low-code features compared to competitors and could improve customer support and Excel automation.
Software developer at RCZ Security to Evolve3.5I've used AutomationEdge for two years to automate user creation in Active Directory; it's easy to learn and doesn't require advanced programming, though variable handling can be confusing. I’d rate it seven out of ten.
AVP - Intelligent Automation at IDFC FIRST Bank3.5I've used AutomationEdge for three years, mainly for form processing, and value its user support, experience, and predictive analytics. While it's scalable and generally stable, improvements in stability and pricing would enhance its overall performance.
RPA Developer at Q3edge Consulting Pvt. Ltd3.5I've used AutomationEdge for 2.5 years, primarily for OCR, GUI, and API projects. It's affordable, effective for automation and Excel tasks, but needs GUI improvements and better AI workflow error handling. Support and scalability are generally good.
Sr. Mechanical Design Engineer at Vionlabs4.0I use AutomationEdge for automating business processes in banks and financial institutions. The valuable features include desktop automation, concurrent processing, and analytics, aiding in cost optimization. However, IT and security technologies could enhance machine learning capabilities. ROI varies per project.
Associate Manager - Retail Banking Operation at IDFCFIRST5.0At my company in the banking sector, we use AutomationEdge for daily automation of repetitive tasks. Its coding flexibility is valuable, but stability improvements are needed. We haven't considered other solutions or deployment providers. The tool supports our customer service needs.
Solutions Architect at Teravision Technologies4.0I use AutomationEdge to manage and optimize manual processes that used to take up to 90 hours, reducing them to under five minutes. While beneficial, customization can be complex and requires improvements to enhance functionality and ease of use.
Chief Executive Officer at Zinple Info Solutions4.0We use AutomationEdge to provide RPS services to our service provider customers with flexibility in cloud or on-premises deployment. Although we value its cutting-edge technology, the pricing and modularity could be improved to better support small-scale industries.