OpenText Robotic Process Automation vs UiPath Platform comparison

OpenText and UiPath are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #38, while UiPath is ranked #1 with an average rating of 8.6. OpenText holds a 0.4% mindshare in RPA, compared to UiPath’s 18.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 3, 2025

UiPath Platform and OpenText Robotic Process Automation are contenders in the robotic process automation market. OpenText shows an advantage in feature capabilities, making it favorable despite UiPath's more appealing pricing and support options.

Features: UiPath Platform features advanced automation, with capabilities for seamless integration and a comprehensive library of pre-built integrations. OpenText Robotic Process Automation is notable for sophisticated document processing and robust content management, designed for enterprises requiring complex workflow automation. OpenText's strength in document handling provides a significant edge in this area.

Ease of Deployment and Customer Service: UiPath Platform offers straightforward deployment with rich documentation and community support, accessible for businesses of various scales. OpenText has a tailored deployment process suited for large enterprises needing customized solutions. UiPath's extensive support resources facilitate easy implementation while OpenText's service is tailored for complex organizational needs.

Pricing and ROI: UiPath Platform has competitive pricing options, offering faster ROI due to lower setup costs. OpenText requires a higher initial investment, which might slow ROI but justifies this with its extensive features for businesses needing complex automation infrastructures. Despite higher costs, OpenText delivers value for large enterprises with specific requirements.

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: August 2025).

Buyer's Guide

Robotic Process Automation (RPA)

August 2025

Download the complete report

Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of OpenText Robotic Process Automation is 0.4%, up from 0.2% compared to the previous year. The mindshare of UiPath Platform is 18.7%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
UiPath Platform	18.7%
Automate	2.0%
OpenText Robotic Process Automation	0.4%
Other	78.9%

Robotic Process Automation (RPA)

Featured Reviews

Ibukun Shweta

DevOps Engineer at Teksphere Global Services Limited

Automation optimizes scheduling, but improvements needed in error reporting and script execution

In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.

Read full review

Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

It lets us automate almost anything and is very easy to work with

It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables.

Read full review

Amjed Al-Tayyan

Governance Director at Diyar United Company

Automation streamlines onboarding and reduces the load on customer service agents

As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"The best feature of Automate is its ease of use, which is a major selling point."

More Automate pros

"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

"There's a monthly upload process in my order management team. Every month, this team uploads a bunch of files to SAP. Now they don't need to do that because the bot does that for them at a given time period. The team members need to just upload a file to SharePoint and then the bot will pick it up."

"The most valuable features are UI, web, and Excel automation, as well as the ability to package all of these in one software suite."

"The inbuilt RE Framework makes development easier and fast."

"The initial setup is quite easy. We have worked with some other RPA tools, but they took us quite awhile to get setup. With UiPath, it was relatively easier to get started."

"I like the REFramework. It's one of the unique selling points of UiPath because it gives you a framework within the software to structure your processes. It's perfect in terms of error handling and it provides a lot of functionalities for processing multiple transactions. It makes the whole solution more robust."

"We've seen a significant return on our investment. For example, when we needed to do a lot of data migration because we were transitioning to a new platform, we previously had to hire outsourced contractors to do that manually. This cost a lot of money and involved some data security risks because we had to share access with them."

"I found the Library option as most valuable because first, we can avoid the development of the same task again by developing and publishing a task as an activity into the Orchestrator, and second, in case of any changes required, the developer can make the required changes and republish in the Orchestrator with the new version."

"The most valuable feature of UiPath is they have direct access to read and write data in their applications, so we don't need to build a back-end interface."

More UiPath Platform pros

Cons

"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The product also has a limited use case in some respects."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"It's possible that they could use a stronger community for seeking guidance and help."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

More Automate cons

"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

"The cognitive capabilities of UiPath are pretty time-consuming. If that can be improved, it would help a lot."

"UiPath could have more robust, built-in auditing and logging. Currently, you need to build log messages into your automation to capture what's happening."

"The new features or functionalities that come with UiPath upgrades don't work perfectly in the initial days. Their new releases are not stable. We always find some set of issues. I have to work with the UiPath team for a week or so to resolve the issues, and then I'm able to use it. The stabilization should be there. We expect UiPath to reduce the number of errors before rolling out new features to end-users or customers."

"The emailing and integration with self-service BI systems are areas that need improvement."

"UiPath fails jobs sometimes and doesn't give you direct instructions on why it failed. A little more insight into failed jobs would be beneficial. It should have more documentation and short training modules."

"Computational text recognition has room for improvement as it is not 100 percent accurate."

"In terms of performance, sometimes it slows down when the internet connectivity is poor. They need to optimize it a little."

"We would like to see better connectivity with different technologies. We found credential management to be something that is a real problem for us, especially working with third-party systems."

More UiPath Platform cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."

"Our licensing costs are roughly 1.1 million Danish krones a year."

"It's costly compared to other tools in the market. Other than that, it is very good."

"UiPath is expensive which is why we need to have bots that run 24/7 to maximize the work and justify the cost."

"It costs much less and it does much more than the competitors' solutions."

"The pricing is transparent, and the best part is that they have the Community version, so there isn't anything to hide. You can try the cloud version. They offer plenty of time, two months, for a trial."

"It is pricey at the beginning, but we'll have to see going forward what we get for the tools. It is always expensive to buy a really nice car and not drive it very far and very much. So, it is about utilization."

"UiPath is a little more costly than competing solutions such as Automation Anywhere."

"It is quite an expensive solution."

More UiPath Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

867,370 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Performing Arts

No data available

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	4

No data available

By reviewers
Company Size	Count
Small Business	233
Midsize Enterprise	142
Large Enterprise	619

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

See all answers

Ask a question

Earn 20 points

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 23% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 11% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

Blue Prism vs OpenText Robotic Process Automation

Compared 39% of the time

More OpenText Robotic Process Automation Competitors

Microsoft Power Automate vs UiPath Platform

Compared 19% of the time

Blue Prism vs UiPath Platform

Compared 12% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 5% of the time

WorkFusion vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

September 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

August 2025

OpenText Robotic Process Automation report

Download OpenText Robotic Process Automation product report

Buyer's Guide

UiPath Platform

August 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

Micro Focus Robotic Process Automation, Micro Focus RPA

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

OpenText

UiPath Platform offers an intuitive automation solution with its user-friendly interface and low-code/no-code capabilities, empowering users to efficiently automate processes without technical expertise. It integrates seamlessly with applications and enhances productivity through attended and unattended automation.

UiPath Platform stands out for its scalability and operational control, especially through Orchestrator, which effectively manages bots and processes. AI-driven features like Document Understanding and OCR streamline data handling, reduce human error, and increase productivity. With support from a robust community and UiPath Academy, users benefit from ongoing skill development and learning. The platform's integration with tools such as Salesforce and ServiceNow ensures flexibility, and its Automation Cloud simplifies deployment and maintenance. Despite these strengths, UiPath users have highlighted areas for improvement such as licensing complexities, documentation clarity, and support responsiveness. They also seek enhanced integration with AI, machine learning, and external systems, combined with improved stability and more intuitive design.

What are the key features of UiPath Platform?

Intuitive Interface: Drag-and-drop design eases automation for non-experts.
Orchestrator Management: Effective bot and process management for operational control.
AI-Driven Features: Document Understanding and OCR optimize data processes.
Extensive Integrations: Connects with Salesforce, SAP, Excel, Oracle, and CRM.
Automation Cloud: Simplifies deployment and streamlines maintenance operations.

What benefits should users consider in reviews?

Time Savings: Automation reduces time spent on repetitive tasks.
Cost Efficiency: Decreases operational costs by minimizing manual labor.
Productivity Boost: Attended/unattended automation increases productivity.
Comprehensive Training: UiPath Academy and community resources support user growth.

Organizations adopt UiPath in finance, HR, IT, healthcare, and manufacturing sectors to automate repetitive and data-intensive tasks. Automation in invoice processing, data entry, and document management is common. Its integration with systems like SAP, Excel, Oracle, and CRM enhances efficiency, enabling businesses to reduce errors and manual effort, while focusing on strategic activities with both cloud and on-premises deployment options.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

Robotic Process Automation (RPA)

August 2025

Download Free Report

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2025.

DOWNLOAD NOW

867,370 professionals have used our research since 2012.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.