Automation Anywhere vs EdgeVerve AssistEdge RPA comparison

Automation Anywhere vs. EdgeVerve AssistEdge RPA

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.1%, down from 13.5% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"The product effectively handles all the tasks we require."

"The pricing is excellent. I would give them perfect marks in that regard."

"It gives us a central place to schedule tasks and run them distributed."

"The interface is simple, user-friendly, and very intuitive."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"We have found the pricing to be very reasonable."

More Automate pros

"Automation Anywhere provides the best application to use for RPA and other automation requirements. It's very easy to use and easy to understand. It's UI(user interface) which is so friendly and easily understand by the user, it is very easy to install automation anywhere product simply click on next to install, it is easy to develop bot and no coding knowledge is required to develop"

"The robust and flexible nature of the product gives it the capability to automate almost all rule-based processes in each and every ERP application that is currently available in the market."

"We are getting massive efficiencies across our back office, internally."

"We have tried several tools in the industry, and we have not been able to automate to the same level as provided by this solution."

"Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team."

"The bots we implement free up our time that we spent doing manual processing for other progressive purposes."

"With the cash flow generated just on the one bot we had operating, it's paid for itself in the first month."

"We use AA Client, Bot runners, Control room, IQ Bot, Bot insights. With the AA Client, we are able to automate almost all kinds of automation requirements without any big challenges. We found the availability of the number of commands provided by AA is really helpful to do automation within a small time frame."

More Automation Anywhere pros

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"Good email automation and XL automation."

Cons

"It's possible that they could use a stronger community for seeking guidance and help."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"Fortra's Automate is not as reliable as I would like it to be."

More Automate cons

"In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions."

"It is not easy to integrate APIs with Automation Anywhere without a good knowledge of APIs."

"One area where I can see room for improvement is the training material that is available."

"When you are hosting the application, that is when it is a little more complicated to set up. You need to talk to the IT department, as you are actually outside of their firewall, then you are coming back inside their cloud."

"One area for improvement in Automation Anywhere (AA) is its monitoring system. It's not that good. Both scalability and stability are also areas for improvement in the tool."

"There are a number of current tools which can be improved because they have many limitations. Like some better controls in emails, and better support for features in Excel and PDF."

"Anything that can be done to simplify the solution. I would love to see it where anybody who can run Excel will be able to create bots. Right now, I am watching everyone around me struggle with the tool."

"I would like to see them expand the service catalog with RCA add-ons to the current RPA package."

More Automation Anywhere cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"Lacks integration with third party tools."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

More Automate pricing and cost advice

"I think the pricing is reasonable, but clients often perceive it as expensive."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"There is an annual license to use the solution."

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."

"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."

"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."

"The product’s pricing is reasonable."

More Automation Anywhere pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Educational Organization

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Manufacturing Company

21%

Financial Services Firm

14%

Educational Organization

13%

Computer Software Company

13%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...

Microsoft Power Automate vs Automate

Comparisons

Compared 34% of the time

UiPath Platform vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 7% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 27% of the time

UiPath Platform vs Automation Anywhere

Compared 21% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 7% of the time

More Automation Anywhere Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 67% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 11% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Automate

Download Automate product report

Automation Anywhere

Download Automation Anywhere product report

Robotic Process Automation (RPA)

Download EdgeVerve AssistEdge RPA product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

AssistEdge RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Automation Anywhere vs. EdgeVerve AssistEdge RPA