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Appian RPA vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Appian RPA
Ranking in Robotic Process Automation (RPA)
15th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Process Automation (26th)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
836
Ranking in other categories
Agentic Automation (2nd)
 

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Appian RPA is 0.6%, up from 0.2% compared to the previous year. The mindshare of UiPath Platform is 19.9%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Kunal Sharda - PeerSpot reviewer
Partnering with comprehensive automation for increased efficiency
The best feature of Appian RPA is that it is highly integrated into the Appian platform itself. It is very easy to configure that in the end-to-end Appian automation solution. The second notable feature is that Appian RPA gives you a lot of flexibility in terms of how you want to design the robotic tasks. It has a very detailed orchestration console which provides details about the entire runtime and the logs of Appian RPA where you can find in detail what the robot did on the virtual machine. Appian provides dashboards where users or admins can log in and see how the robots are performing various robotic tasks. It is very detailed and gives substantial insight into how Appian RPA is functioning or is operational. It also lets you drill down into specific details at each task level.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for my client are timing and scheduling."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"Web scraping is quite good since it offers a lot of possibilities."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"We have found the pricing to be very reasonable."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"The easy development process is very useful for us."
"I feel comfortable with UiPath. The thing that I like most is that UiPath has a very large community and a large ecosystem. So, it is easy to connect with other applications or platforms."
"People, in their careers, can become relevant again. If they are in a dying industry or disrupted industry, they can get into something that's growing rapidly. If you have a computer, and a decent internet connection, you can have a new career in a fairly short amount of time."
"The most valuable aspect is its ease of use."
"UiPath Academy courses are great."
"The speed that in which it can be deployed is something I really like because that cuts down on delivery times. I also like the ease of use. In addition, I like the fact that we can program our own .NET to plug into it and there are APIs for multiple different solutions..."
"UiPath RPA needs very little coding knowledge, as designing software robots is done largely using drag-and-drop."
"The democratization, automation, and attended automation, all of these are pretty good features. Those are all good value add to what it was there previously."
 

Cons

"The documentation is not that great."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The interface could be more user-friendly and easier to navigate."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There is a lack of good development for artificial intelligence, such as machine learning."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"There are not any areas that need improvement off the top of my head."
"One scenario where it is not great is on remote desktop automation, where applications are not directly accessible."
"I would like UIPath to improve the OCR visuals."
"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."
"UiPath is very slow for scraping."
"One of the problems with UiPath is that it doesn't interact with some programs, such as AD and Chrome, and it would be great to have even more included!"
"There are certain areas that we need to see improvements: performance, efficiency, and complex environment."
"The document understanding has room for improvement. The handwritten documents need to be optimized further on the OCR extraction, making sure that we extract accuracy above 80% because we do see a lot of failure rates when it comes to handwritten documents."
"I don't know if it's UiPath as much as just what we do which is really complicated. Even the consultants that we've used with UiPath had said, "wow, this is very difficult what you guys do." There are a lot of moving parts. It's not as much of a UiPath issue. It's just our own processes."
 

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
Information not available
"Its price is fair, but I would prefer it to be lower."
"The solution has gotten pricier."
"I believe that the price is on the higher side."
"The setup cost is minimal as far as other options are considered."
"The community edition is completely free. Then, people say, "There is nothing to lose, let me try it.""
"If you are a smaller organization, use the free community version of the software to get a feel for its features and abilities."
"I wasn't surprised by the tool's pricing. It was comparable to my expectations."
"It is not oversold. It does do what it was advertised to do."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
18%
Insurance Company
16%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
There are not any areas that need improvement off the top of my head. It has been 18 months since I worked with the e...
What is your primary use case for Appian RPA?
We were automating customer experience workflows for the contact center, including systems like CRM, service desk sol...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
Jidoka RPA
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
empark, talan, liverpool, ayesa, aeromexico, teknei
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2025.
864,053 professionals have used our research since 2012.