No more typing reviews! Try our Samantha, our new voice AI agent.

Appian RPA vs UiPath Platform comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Appian RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Process Automation (21st)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1062
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (1st)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Appian RPA is 1.3%, up from 0.7% compared to the previous year. The mindshare of UiPath Platform is 9.4%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform9.4%
Automation Anywhere4.9%
Appian RPA1.3%
Other84.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
Ashish-Chopra - PeerSpot reviewer
Principal Architect at Westpac Bank
Automation has reduced manual errors and now needs better high-volume data handling
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appian with high volumes of data. After conducting client calls with HSBC, Santander, and a few of the Big Four, we learned about use cases where Appian has been used for high volumes of data. We are planning to conduct a proof of concept to test that hypothesis. Additional features that could enhance Appian RPA in the future would include AI on Azure. Currently, their AI is only AWS-based, and we are in discussions with the company about this because we are an Azure shop. I believe this would be a good area for them to concentrate on.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were working on a system called AS 400. Automation Anywhere performed well on that old system. It handled complicated processes. I had to review different menus and screens and give resources, storage, and databases. That's complicated."
"Bot Insights is the most valuable feature; we don't have to struggle with generating metrics around how the bots are performing, and this information coming out of Automation Anywhere is useful to us because of the way the metrics are generated, which inspires confidence in our customers."
"Even as we were getting into RPA for the first time, I found it easy to understand this tool."
"This product makes my life easier."
"The flexibility which has been built into it is its most valuable feature."
"Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly."
"We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day."
"Bots add a lot of productivity and value to our business, because a robot can work for 24/7. They work a lot better, as compared to a human being, specifically for tasks which are repetitive in nature."
"Appian RPA is super easy to use, offering low code, no code capabilities."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"I like UiPath's framework. It offers a modern design experience, which makes it easy to do different activities."
"It is easy to set up drag-and-drop features to configure workflows."
"Our key focus is on eliminating time-consuming tasks and enhancing reliability, especially in repetitive processes, which is where automation has proven to be a significant asset."
"UI commands with minutes change in selector: The command works effectively in all environments."
"Our overall efficiency has improved, and with the introduction of UiPath, we were able to reduce the time by half and also reduce resources with these automations."
"UiPath Academy courses are great."
"Since automating with UiPath Platform, human error has reduced to 0% because the process we automate relies on the standard process that humans perform, and it is significantly faster; for example, while a human takes about five minutes to send an email and raise a ticket, automation reduces that time to just a couple of seconds."
"The processing time for this application previously was somewhere around 20 minutes, per record now the time has been reduced to three minutes and previously there were 18 people working on any particular application, right now there are only two bots working on this website and they are doing work like magic."
 

Cons

"The stability of this solution depends on the processes, but I think that there is room for improvement in this regard."
"Automation Anywhere has newly integrated the Generative AI feature. It should be more customizable. Currently, we can change certain parameters, but we would like to have the ability to do modifications within the LLM for better outputs."
"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."
"Automation Anywhere should implement this feature. They should also decrease their cost."
"The solution should have a more robust forum to help users navigate the solution, learn about it, and get help when they need it."
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team."
"It could be improved in terms of the global analysis of all the issues caused by the dependency components. For example, if bots are running on virtual machines on Microsoft Windows 2019, sometimes an issue might come from the virtual machine. Automation Anywhere should work closely with Microsoft or any other editor with which there are some issues occurring and stopping the bots from running properly."
"There is room for improvement in the stability of this product."
"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"There are not any areas that need improvement off the top of my head."
"In my opinion, Appian RPA can be improved."
"They can perhaps make the customizations and configurations for reuse easier for the developers, as it would help to expedite things."
"Sometimes they concentrate too much on the citizen developer and not enough on enterprise developers or enterprises, as we consistently deliver suggestions to their product team that could make improvements."
"UiPath Platform can be improved by including the ability to build human-in-the-loop interfaces with chat and with web apps in the next release."
"I would like it to better handle updates from other systems, whether it's SAP or a website. That's the thing that we struggle with. Anytime a system changes, we have to go in and modify the code."
"Reducing the price of the unattended licenses would be very helpful."
"I would like to see more features included in the AI Fabric."
"Studio... only works on Windows. It doesn't work on other platforms. I'm a techie by background. I don't hate Windows but I don't love it. It comes with the limitation that it is completely dependent on Windows. I would have loved if it were available on Mac or Linux or Unix."
"Our challenge with UiPath is getting the infrastructure assets up to speed, particularly on the Orchestrator side. However, I just now came from a demo for UiPath Web, and it seems to be to enable serverless robots, which would definitely be a lower barrier to entry."
 

Pricing and Cost Advice

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"If you are looking into Automation Anywhere, get the Community Edition and play with it."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
"Our licensing costs are setup on an annual basis."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"I think the solution's pricing is reasonable."
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
Information not available
"UiPath is too expensive."
"This solution is worth the investment."
"The solution is definitely expensive but is a powerful technology that we do not expect for free."
"I only know about the community version. They give us two robots as a part of the community version, and they are enough for my practice and personal automations. For the office work, my Infra team checks the licenses needed for a particular use case, and my management team manages the pricing and licenses."
"There are operational benefits in terms of time savings and user satisfaction of not having to do menial, repetitive tasks."
"Licensing costs are high, but still well within a positive return on investment."
"The cost that we are allocating for RPA doesn't burden us too heavily, so what we are paying is acceptable compared to the gains that we have in the organization."
"The pricing is quite reasonable."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
14%
Insurance Company
8%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business272
Midsize Enterprise161
Large Enterprise796
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we ...
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are sti...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released ...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Jidoka RPA
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
empark, talan, liverpool, ayesa, aeromexico, teknei
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Appian RPA vs. UiPath Platform and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.