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Blue Prism vs Microsoft Power Automate comparison

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Executive Summary
Updated on March 20, 2022

We performed a comparison between Blue Prism and Microsoft Power Automate based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some users of Blue Prism find deployment to be simple. However, there are also a few reviewers that say it has a medium level of difficulty and can be complex, especially as the number of applications increases. In contrast, users of Microsoft Power Automate generally find deployment to be straightforward.
  • Features: Valuable features of both Blue Prism and Microsoft Power Automate include ease of use and stability.

    Valuable features of Blue Prism include scalability, flexibility, reliability, and robustness. Reviewers would like to see improvement in the laggy control room and also mention that the user interface could be better.

    Valuable features of Microsoft Power Automate include simplicity of automation, native integration with other Microsoft products, and drag-and-drop functionality. Users mention that they find the scalability to be unreliable, and say that the product does not handle complicated tasks very well.
  • Pricing: Reviewers feel that Blue Prism is expensive. Microsoft Power Automate users find the pricing to be reasonable and also point out that there is a free trial version.
  • Service and Support: Users of Blue Prism express that the technical support is good. Only a few Microsoft Power Automate users have had experience using the technical support, and for those that did use it, they mention it was unhelpful.

Comparison Results: The two solutions have similar ratings with regard to ease of use and stability. However, Blue Prism seems to be slightly more favorable because even though it is more expensive, it has a lot of great features to offer, and also has good service and support, unlike Microsoft Power Automate.

To learn more, read our detailed Blue Prism vs. Microsoft Power Automate report (Updated: May 2022).
Buyer's Guide
Blue Prism vs. Microsoft Power Automate
May 2022
Find out what your peers are saying about Blue Prism vs. Microsoft Power Automate and other solutions. Updated: May 2022.
608,010 professionals have used our research since 2012.
Q&A Highlights
Question: What are the main technical differences between Microsoft Power Automate and Blue Prism?
Answer: Adding to the answer here are the finer points: 1. Workflow technical features - a. ability to create a multi-level approval task. b. ability for the workflow engine to wait till the approval or rejection or any action is performed on the tasks. c. ability to delegate the task in the approval chain. e. Log of all activities within the workflow for the purpose of audit or tracing back the history. f. integration with third-party, internal or line-of-business applications for any data retrieval or data push to the system. g. drag and drop features (a kind of no-code solution) wherein the only configuration is required to create a workflow solution. h. user interface-driven or run as a back-end job to support the workflow process. 2. Robotics automation software features - a. a pure-play automation software that can detect images and other user interface elements on the application and interact with them. b. ability to mimic all human actions and steps while interacting with the software product. c. ability to interact with all types of software environments Citrix, Desktop, Server-based, Cloud, Web, Mobile, etc. d. ability to log activities performed on the application automated and perform all transactional activities and re-execute for any failed transactions. e. ability to interact with a standard application using either web services or another integration framework. g. OCR features to identify user interface elements, etc.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable, we have not had any glitches or problems.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff.""WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore.""It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks.""For automating mundane activities, I can recommend WorkFusion.""The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields.""The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

More WorkFusion Pros →

"The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool.""From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well.""We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful.""It is not just for coders, as you can have a diagrammatic representation of the process.""The overall package from Blue Prism is valuable. I cannot pinpoint one certain part.""Being able to create an object and use it for multiple processes has been very useful for us.""Blue Prism has a lot of flexibility to integrate with other enterprise applications""With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation."

More Blue Prism Pros →

"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business.""We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support.""The whole platform seamlessly integrates well.""The most valuable features of Microsoft Power Automate are the ease of use and the templates that are provided. I no longer need to make the document from scratch. I can search for what template I want and then it only requires me to modify it a bit for my needs. Additionally, it's helped improve my productivity and efficiency, and at the same time, it's quicker.""Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works. Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool.""It is a low-code platform. It is easy to use and good for automating small tasks such as expense approvals, timesheet approvals, etc.""The initial setup isn't too difficult.""It is Microsoft. So, you get the integration capability."

More Microsoft Power Automate Pros →

Cons
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve.""I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.""The user experience could be better both from an RPA perspective and from a business perspective.""This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""We are having some database issues, but we are addressing them.""The solution is not user-friendly, this is something they should improve."

More WorkFusion Cons →

"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification.""Lotus Notes automation should be easier to understand.""I have found that community support is lacking for this solution compared to competitors.""The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved.""Technical support is in need of improvement.""The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer.""The solution is not user-friendly. It has a very high learning curve.""I don't like that it is so limited, anything that you do feels limited in your capabilities."

More Blue Prism Cons →

"I had some experience in the past with the solution having some difficulties with large loads, it is already better but it could still be improved.""The solution is not actually satisfying the complex programs that we want to execute.""It lacks a lot of functionality that other tools have. There should be queue management, and there should also be the capability to deal with a little bit more complex automation. If it had queue support and if it was capable of doing more complex automation, it would be a much better tool.""I've had some issues with the stability.""The integration of our system into Power Automate was a bit tricky. We had to put a data lake in place before automating anything because we were not very structured in terms of data. Our major issue was cleaning up the data.""The solution could benefit from mirroring Oracle's use of videos and community forums to help users get acquainted with the product. It could use better online training and/or documentation.""While Microsoft has a way of integrating well with itself and its own internal tools, it could do more to include external options and add them to the mix.""If someone was just about to start using it, it would be better if it was a bit more user-friendly in terms of understanding function references. I come from a bit of development background. To me, it all makes quite a lot of sense, but someone using it for the first time would probably battle understanding how the functions work. This might be something they could improve on. It would be really useful if it could publish data to Power BI. We like to use Power BI for our reporting, but we can't directly integrate the data across. If there was a way to automate the collection of the data and push it straight into the Power BI platform, it would be quite useful."

More Microsoft Power Automate Cons →

Pricing and Cost Advice
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • More WorkFusion Pricing and Cost Advice →

  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • "We have a three-year contract that is paid on a yearly basis."
  • "With Blue Prism, there are no additional fees"
  • "Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."
  • "Blue Prism is quite costly."
  • "I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
  • More Blue Prism Pricing and Cost Advice →

  • "This solution can save money when used for simple tasks specifically using only Microsoft products."
  • "There is zero licensing cost. It comes with our Microsoft Office subscription."
  • "I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."
  • "I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
  • "It is free with Office 365 subscription."
  • "The licensing cost for us at this time is between $8 and $20 per user, per month."
  • "It's more fragmented licensing, where every little thing that you add, you get an extra license cost."
  • "It is free for us. It is embedded directly in the Office package."
  • More Microsoft Power Automate Pricing and Cost Advice →

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    Answers from the Community
    Tarek Fanous
    Ram Chenna - PeerSpot reviewerRam Chenna (Blueray Digital Services)
    Real User

    Hello,


    There is a subtle difference between Microsoft's flagship workflow product Microsoft Power Automate and an Enterprise Robotics Automation Product as Blue Prism.



    Well, to begin with, the technical community has attempted to use the Power Automate tool to perform Automation as well, but that's not what it is intended for.


    Like any other Workflow Software Tool, Product or Framework, Power Automate is a no-code solution. The business use cases, for which it can be applied are purely workflow scenarios.

    E.g., if you raise a Leave request in HR software which eventually gets to your manager for approval or a  Retail Loan approval workflow Application (in a Banking Application) that has various levels of verification and validation by various departments and individuals before it is either approved or rejected.


    Whereas when we talk about Robotics automation (like Blue Prism) it is a purely out and out Automation software that can automate and mimic all human actions while interacting with an application/software/product in a typical IT-driven organization, eventually requiring no or little human interaction while interacting with an application and can replace the human.


    Hope I have answered the question to an extent. 


    Please do let me know if you have any specific queries you want me to answer.

    Thanks.

    Willem De Jongh - PeerSpot reviewerWillem De Jongh
    User

    Suggestion beyond the question: check out a truly per consumption-based Enterprise Intelligent Automation solution with Chatbot-enabled to execute processes from AutomationEdge.

    Shiv Chandra - PeerSpot reviewerShiv Chandra
    User

    Hi @Tarek Fanous


    Happy to talk you through what I have experienced in RPA. 


    Feel free to reach out to me via DM or LinkedIn: https://www.linkedin.com/in/sh...

    Questions from the Community
    Top Answer:A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau… more »
    Top Answer:The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion… more »
    Top Answer:It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need… more »
    Top Answer:Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project… more »
    Top Answer:I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and… more »
    Top Answer:It is a very stable tool that allows very complex automations.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌… more »
    Top Answer:‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌… more »
    Top Answer:The most valuable features of Microsoft Power Automate are the ease of use and the templates that are provided. I no… more »
    Comparisons
    Also Known As
    Power Automate, Microsoft Flow, MS Power Automate
    Learn More
    Overview

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.

    Offer
    Learn more about WorkFusion
    Learn more about Blue Prism
    Learn more about Microsoft Power Automate
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    SNCF, Air France, Avanade
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Retailer6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Financial Services Firm13%
    Insurance Company5%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company18%
    Energy/Utilities Company9%
    Recruiting/Hr Firm7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider17%
    Financial Services Firm12%
    Energy/Utilities Company6%
    REVIEWERS
    Manufacturing Company18%
    Financial Services Firm12%
    Computer Software Company12%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm8%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business18%
    Midsize Enterprise7%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise16%
    Large Enterprise67%
    REVIEWERS
    Small Business30%
    Midsize Enterprise14%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    Buyer's Guide
    Blue Prism vs. Microsoft Power Automate
    May 2022
    Find out what your peers are saying about Blue Prism vs. Microsoft Power Automate and other solutions. Updated: May 2022.
    608,010 professionals have used our research since 2012.

    Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 52 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 66 reviews. Blue Prism is rated 7.6, while Microsoft Power Automate is rated 7.6. The top reviewer of Blue Prism writes "A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". Blue Prism is most compared with UiPath, Automation Anywhere (AA), Pega Robotic Process Automation, Blue Prism Cloud and IBM Robotic Process Automation (RPA), whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), WinAutomation by Softomotive, IBM Robotic Process Automation (RPA) and HelpSystems AutoMate. See our Blue Prism vs. Microsoft Power Automate report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.