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Blue Prism vs Microsoft Power Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Blue Prism delivers variable ROI; some firms see quick savings, though others face challenges with costs and long-term benefits.
Sentiment score
6.6
Microsoft Power Automate offers cost-effective and efficient automation, enhancing productivity and ROI with flexible scaling and quick implementation.
In Blue Prism, there are multiple security benefits compared to other tools.
Technology Architect at Infosys
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
Senior Consultant at a consultancy with 10,001+ employees
On a daily basis, it saves about two to three hours.
Customer Solution Provider at Wema Bank
It has helped us save time, and we've saved thousands of hours through automation.
Assistant Manager, Data Science & Analytics at American International Group
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
 

Customer Service

Sentiment score
6.5
Blue Prism's customer support shows mixed reviews, with some users praising responsiveness and others citing slow, less proactive assistance.
Sentiment score
6.3
Microsoft Power Automate's customer service is mixed, with praised community resources but inconsistent regional support and response times.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
Senior Consultant at a consultancy with 10,001+ employees
I would rate the technical support by Blue Prism as ten out of ten because we have dedicated support for Blue Prism.
Technical Lead at DXC Technology
Having experience with coding is essential to fully utilize Power Automate.
Assistant Manager, Data Science & Analytics at American International Group
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
Power Platform Developer at a tech services company with 11-50 employees
They offer 24-hour technical support that consistently answers inquiries.
Talent Acquisition Specialist at APERCE
 

Scalability Issues

Sentiment score
7.0
Blue Prism's scalability is impacted by infrastructure costs, developer skills, and setup complexity, with mixed user experiences.
Sentiment score
6.6
Microsoft Power Automate scales well for all sizes but can face challenges with complex workflows and enterprise needs.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
Senior Consultant at a consultancy with 10,001+ employees
I rate the scalability of Blue Prism as nine or ten.
Technology Architect at Infosys
I think Microsoft Power Automate is scalable; I have not come across any limitations for the number of things I do.
Governance Operations Analyst at Aon Corporation
Microsoft Power Automate is scalable enough for me and my customers.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
7.4
Blue Prism is generally stable, with occasional issues mainly related to infrastructure and specific versions, noted for improvement.
Sentiment score
7.5
Microsoft Power Automate is generally stable, though users experience varied issues; updates and Azure services enhance reliability.
I would rate the stability of Blue Prism as definitely ten.
Technology Architect at Infosys
Having stability is absolutely important for me because I have a lot of workflows that need to be very stable, and I rely on that dependency.
Governance Operations Analyst at Aon Corporation
Microsoft Power Automate is stable but can become very laggy at times.
Senior at EY
 

Room For Improvement

Blue Prism users seek improved AI, integration, interface, and support, highlighting high scaling costs and limited resources.
Microsoft Power Automate needs enhanced stability, integration, user experience, and competitive features to widen adoption and improve efficiency.
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
Technical Architect at YASH Technologies
If we increase or improve the efficiency of archiving while running the production environment with a huge database size, that would be much more helpful for managing the state and the performance.
Technical Lead at DXC Technology
One thing I definitely did not like about Blue Prism was the challenge regarding unstructured data related to some applications or some PDFs.
Technology Architect at Infosys
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
Power Platform Developer at a tech services company with 11-50 employees
It would be better to make it a wizard more than requiring coding.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
We haven't gone into depth to explore the integration with AI, so I am not really sure.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
 

Setup Cost

Blue Prism's licensing model is often seen as expensive, but discounts and negotiations can reduce costs compared to competitors.
Microsoft Power Automate is cost-effective for enterprises using Microsoft 365, though premium features can increase costs significantly.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
Senior Consultant at a consultancy with 10,001+ employees
The price of Blue Prism is costly, but I believe the quality should increase.
Technical Architect at YASH Technologies
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
Talent Acquisition Specialist at APERCE
I don't remember paying anything excessively or overpriced.
Sales Manager at a comms service provider with 51-200 employees
The premium plan costs $20 per user per month.
Senior at EY
 

Valuable Features

Blue Prism excels in automation, ease for non-coders, security, and integration, making it ideal for complex enterprise tasks.
Microsoft Power Automate simplifies task automation with a no-code interface, AI capabilities, and seamless integration with Microsoft and third-party apps.
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
Senior Consultant at a consultancy with 10,001+ employees
Blue Prism's compliance with high-security standards has helped my organization greatly.
Technical Lead at DXC Technology
All features, such as PDF automation, web applications, window applications, mainframe applications, Excel, and Outlook, are being used for automation.
Technology Architect at Infosys
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
Assistant Manager, Data Science & Analytics at American International Group
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Power Platform Developer at a tech services company with 11-50 employees
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
Customer Solution Provider at Wema Bank
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Ranking in Agentic Automation
4th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
No ranking in other categories
Microsoft Power Automate
Ranking in Robotic Process Automation (RPA)
3rd
Ranking in Agentic Automation
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
135
Ranking in other categories
Process Mining (3rd), Business Orchestration and Automation Technologies (4th)
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 4.4%, down from 9.9% compared to the previous year. The mindshare of Microsoft Power Automate is 7.3%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Microsoft Power Automate7.3%
Blue Prism4.4%
Other88.3%
Robotic Process Automation (RPA)
 

Q&A Highlights

Tarek Fanous - PeerSpot reviewer
Unit Business Director (SAP) - FICO -PM at Abudawood
Mar 11, 2022
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
PranavChaudhari1 - PeerSpot reviewer
Senior at EY
Automated workflows have reduced manual effort and now streamline approvals and notifications
The best feature of Microsoft Power Automate is its extensive library of connectors, allowing integrations with Microsoft 365, SAP, Salesforce, SQL, ServiceNow, REST APIs, SharePoint, and Teams, along with being a low-code platform for creating workflows with minimal coding and supporting robotic process automation. The most seamless connectors I rely on in Microsoft Power Automate are Outlook, SharePoint, and Teams, as they allow me to filter and automate actions such as saving email attachments to SharePoint or sending notifications in Teams easily. Microsoft Power Automate has positively impacted our organization with significant time savings, achieving a 60 to 80% reduction in manual effort for tasks such as downloading attachments and sending emails, thereby saving hours of repetitive work per week per team. We saved two hours daily per team.
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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
894,668 professionals have used our research since 2012.
 

Answers from the Community

Tarek Fanous - PeerSpot reviewer
Unit Business Director (SAP) - FICO -PM at Abudawood
Mar 11, 2022
Mar 11, 2022
Adding to the answer here are the finer points: 1. Workflow technical features - a. ability to create a multi-level approval task. b. ability for the workflow engine to wait till the approval or rejection or any action is performed on the tasks. c. ability to delegate the task in the approval chain. e. Log of all activities within the workflow for the purpose of audit or tracing back the histo...
2 out of 4 answers
Shiv Chandra - PeerSpot reviewer
Senior Consultant at a manufacturing company with 10,001+ employees
Mar 10, 2022
Hi @Tarek Fanous,  Happy to talk you through what I have experienced in RPA.  Feel free to reach out to me via DM or LinkedIn: https://www.linkedin.com/in/sh...
EB
Director of Community at PeerSpot (formerly IT Central Station)
Mar 10, 2022
Hello @Okay Akdeniz, @Biswajit Mohanty, @KinjalDangeria, @Nancy_Sachdeva, @Shantanu Chande ​and @Mattia Mezzacapo, Can you please help @Tarek Fanous ​by sharing your insights?
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
9%
Computer Software Company
6%
Insurance Company
6%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise77
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise68
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
 

Also Known As

No data available
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Find out what your peers are saying about Blue Prism vs. Microsoft Power Automate and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.