We performed a comparison between Blue Prism and NICE Robotic Automation based on real PeerSpot user reviews.Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is a stable solution."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"My company decided to go with Blue Prism because of the security it provides."
"It is a very stable tool that allows very complex automations."
"We find the stability and the ease of reusing code design valuable."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"Blue Prism is highly scalable and reliable."
"Provides good automation features."
"The deployment of NICE Robotic Automation is easy."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"The solution can be improved by switching off data DB and including a report section."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"The solution is not as intuitive as it could be and integrating took a lot of time."
"There are a few areas for improvement in the installation phase"
"There is a need for NICE robotics to be more user-friendly."
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 28 reviews while NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 3 reviews. Blue Prism is rated 8.0, while NICE Robotic Automation is rated 7.6. The top reviewer of Blue Prism writes "Easy to use, low -code platform that is highly scalable". On the other hand, the top reviewer of NICE Robotic Automation writes "Great support, good automation technology, and dynamic interfaces". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Robocorp, whereas NICE Robotic Automation is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate and EdgeVerve AssistEdge RPA. See our Blue Prism vs. NICE Robotic Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
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