Hi community,
Do you know of any RPA platform that allows users to define custom KPI values and add custom business KPIs? I believe (ex) Softomotive used to offer this feature, and I know Robotiq.ai currently has it. However, I am interested in knowing if any other platforms provide similar functionality.
Thank you
UiPath is an RPA platform that supports custom business KPIs: with UiPath Insights you can configure custom variables taken from robot logs and queues, and use them to calculate your own KPIs and build custom dashboards (so you are not limited to only “out‑of‑the‑box” metrics). UiPath is also a common shortlist choice because it has publicly stated it was recognized as a Leader in the 2025 Gartner Magic Quadrant for RPA (7th year in a row), which gives many teams confidence it will scale for KPI-driven automation programs.