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Buyer's Guide
Enterprise Infrastructure VPN
July 2022
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IT Manager at a retailer with 51-200 employees
Real User
Top 10
Easy to deploy, easy to manage, and helpful for network stability and reliability
Pros and Cons
  • "The WAN aggregation feature is the most valuable."
  • "Its functionality is a bit limited in some areas as compared to a Cisco solution. It is not as granular. It doesn't have the manageability, feature set, and capabilities of a larger or an enterprise-level solution. It just needs a more robust feature set and granularity."

What is our primary use case?

It is a primary router for the network. It is a cloud solution with on-prem routers. Basically, we got a router here, and we utilize our network connections to get to Cato Network's cloud. We route our traffic through their cloud for security and everything else.

How has it helped my organization?

It helps with network stability and reliability.

What is most valuable?

The WAN aggregation feature is the most valuable.

What needs improvement?

Its functionality is a bit limited in some areas as compared to a Cisco solution. It is not as granular. It doesn't have the manageability, feature set, and capabilities of a larger or an enterprise-level solution. It just needs a more robust feature set and granularity.

For how long have I used the solution?

I have been using this solution since June, that is, about six months.

What do I think about the stability of the solution?

Its stability is pretty good so far. I had a couple of minor issues here and there, but not too bad.

What do I think about the scalability of the solution?

It is hard to say because we don't have a lot of demands or requirements for that. We're not a large shop, so we're not looking to expand so much that we would have to replace them, upgrade them, or push the boundaries of the current system. It is expected to last us for a while at this capacity and configuration. We have 200 users, and it is just a typical office warehouse environment.

How are customer service and technical support?

They are good and responsive. They solved all the issues.

Which solution did I use previously and why did I switch?

We were using Palo Alto.

How was the initial setup?

It was pretty basic. It is easy to manage.

You require one experienced IT person for its deployment and maintenance. It wasn't complicated for me, but I've been around. Somebody new to IT or a desktop support guy won't be able to deploy it. Somebody who is a network person and has a good network or IT experience can deploy and manage it with little or no assistance in a company of our size.

What about the implementation team?

We had support from Cato Networks. They helped us with the deployment, and they were good.

What was our ROI?

It is going to give a return on investment. We have AT&T, Comcast, and a couple of others, but AT&T stability was hit or miss, and it would go down. The ability for this system to handle outages on one circuit out of four meant that we didn't have any downtime because of one of our circuits going down or having a performance issue. It kept our network up, whereas our previous solution, even at the cost of it, had to fail over, and even when it failed over, there were manual things you had to do for the other issues, which caused the downtime.

What's my experience with pricing, setup cost, and licensing?

You pay yearly based on the speed of your network. If you increase the speed of your network, you increase the cost for your throughput. It is by bandwidth for the most part and then licenses for VPN. There is some per-seat licensing for VPN access, but the majority of it is minimal. It is like $30 a year per client. The rest is based on how much bandwidth you'll use. You pay for that upfront for the year, and if you have to increase it, you increase it, and then they let you send more data through. There are no additional costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

We looked at other SD-WAN solutions, such as Fellow Cloud, Palo Alto, and Cisco. There were a couple more in there. Price, capability, and ease of deployment and management made us go for Cato Networks.

What other advice do I have?

It is worth looking at for a small to medium size environment, but it has got to fit your situation. We don't use it for what it was really made to do. It just has one feature that affects us, so we use it for that. In all honesty, it is not something that we are really using to its full potential.

I would rate Cato Networks an eight out of ten. It is fairly new, so there are some things that it should do, and they're working on it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jessica Boutin - PeerSpot reviewer
Senior Network Engineer at a computer software company with 201-500 employees
Real User
Top 20
Blocks a lot of threats and that means we don't have to remediate them
Pros and Cons
  • "The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
  • "There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."

What is our primary use case?

We were looking to solve multiple challenges, from DLP all the way through to regular content filtering offsite for our hybrid and remote employees.

How has it helped my organization?

Using Cisco Umbrella has brought us into compliance with our customers on a number of points.

Also, it's very important that the solution helps support hybrid work. That was one of the main reasons we got it. About 45 to 50 percent of our employees are either fully remote or hybrid. We needed a solution that would follow them home.

In addition, it's very helpful for securing infrastructure from end to end and detecting threats. It's blocking a lot of stuff, so we don't even have to remediate. It's blocking things before they get to us.

Resilience in cyber security is very helpful and this product has increased our security posture quite a bit.

What is most valuable?

The most valuable features for us include

  • Tenant lock
  • Content filtering 
  • DLP solutions, looking for PII and information being exfiltrated.

Also, the policies are applied wherever you go, and that's good.

What needs improvement?

There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet.

For how long have I used the solution?

I've been using Cisco Umbrella for about a year.

What do I think about the stability of the solution?

We haven't had any issues with the stability of the product.

What do I think about the scalability of the solution?

The scalability is very good and that's another one of the reasons that we chose this product. You can slowly ramp up the policies. You don't have to build it all at once. We started small and have been deploying more and more of the features of the full SIG Essentials package that we have. We can add more users when need be. It scales on a policy and a user and a deployment basis.

We have about 400 end-users and five sites. We use the AnyConnect module on the local workstations.

How are customer service and support?

The solution's technical support has been very good. I haven't had to call them very much, but the technical support has been good when I have needed it.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, our users were only in-house and we had internal firewalls that were doing a lot of this work. But now that they're hybrid, we had to come up with a new solution.

Which other solutions did I evaluate?

We evaluated Prisma because we have Palo Alto firewalls, but it was more expensive and more difficult to set up.

What other advice do I have?

I don't think our workers like it all that much. It has actually made employee morale worse because we block a lot of stuff. But that's not really the product's fault. It's our policy. It makes things a little bit more cumbersome for them, but it definitely makes us feel safer.

I would tell leaders who want to build more resilience within their workplaces to do it. It's important because one hack and your business is done. Your reputation is everything in this day and age. Being resilient and being able to recover from that type of stuff before you're actually exfiltrated is a big deal.

Overall, Cisco Umbrella is pretty easy to use, pretty easy to deploy, and it does what we want it to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Yassia Savadogo - PeerSpot reviewer
Cybersec Consultant at Freelance
Real User
Top 5Leaderboard
The best solution that meets our security needs and is very stable, scalable, and easy to use
Pros and Cons
  • "It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
  • "Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."

What is our primary use case?

We are using it for perimeter protection.

How has it helped my organization?

We are using it to protect the DMZ servers of our organization. It protects our DMZ servers from malware and web attacks.

What is most valuable?

It meets our security needs very well. It is easy to use, and documentation is also available. 

It is also very stable and scalable, and its support is also very good. We are satisfied with this solution.

What needs improvement?

Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation.

Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates.

For how long have I used the solution?

I have been using this solution since October 2019.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. In my company, I have between 90 to 100 users. We also have some users who are working at another site. 

We have plans to increase its usage, but due to COVID, we're mostly working remotely.

How are customer service and technical support?

Their technical support is very good. They are very reactive. The last issue for which I contacted them was related to an OS update.

Which solution did I use previously and why did I switch?

We have used Check Point and Palo Alto solutions previously.

How was the initial setup?

It is very easy for me. I work with a lot of solutions like this. Its deployment took two weeks.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. It is not highly expensive.

Which other solutions did I evaluate?

We evaluated lots of options from different vendors.

What other advice do I have?

I would recommend this solution. Duo Security is the best solution for the cybersecurity challenges that we are facing nowadays.

I would rate Duo Security a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Benny Sumitro - PeerSpot reviewer
GM Technical Management at PT. DATACOMM DIANGRAHA
Real User
Top 5Leaderboard
Stable, scalable, and quick script deployment

What is our primary use case?

We use OpenVPN Access Server to connect from site to site from our data center to our customer site and to dial and access our VPN to our network.

For how long have I used the solution?

I have been using OpenVPN Access Server for approximately one year.

What do I think about the stability of the solution?

OpenVPN Access Server is very stable.

What do I think about the scalability of the solution?

I have found OpenVPN Access Server to be scalable.

We have approximately 10 users using this solution.

Which solution did I use previously and why did I switch?

I have been using Palo Alto and the Fortinet VPN as a comparison to OpenVPN Access Server.

How was the initial setup?

OpenVPN Access Server is complicated to deploy, but we have a script that helps us with it. If we are using a script, it takes us approximately 15 minutes to deploy and without a script, it will take much longer. The process could be easier.

What about the implementation team?

We did the deployment of the OpenVPN Access Server in-house.

What's my experience with pricing, setup cost, and licensing?

We are using the community version of the OpenVPN Access Server and it is free.

What other advice do I have?

I would recommend OpenVPN Access Server to others.

I rate OpenVPN Access Server an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rieshananth Thambiaiyah - PeerSpot reviewer
Product Manager at a tech services company with 11-50 employees
Reseller
Simple installation, good technical support, but simplified pricing model needed

For how long have I used the solution?

I have been using Hillstone E-Series within the past 12 months.

How are customer service and technical support?

We have been satisfied with the technical support for small and medium scale clients but we have not seen the support quality for the needs of enterprise organizations.

How was the initial setup?

The installation is easy, we have not had any complaints from our customers.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Palo Alto and Check Point.

What other advice do I have?

I rate Hillstone E-Series a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Enterprise Infrastructure VPN
July 2022
Get our free report covering Zscaler, Zscaler, Cisco, and other competitors of Prisma Access by Palo Alto Networks. Updated: July 2022.
619,967 professionals have used our research since 2012.