We compared Okta Workforce Identity and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity is commended for its user-friendly interface, simple setup process, and strong integration capabilities. However, it lacks certain functionalities such as password vaulting management and could improve its customer support. On the other hand, Prisma Access is highly regarded for its extensive security features, accessibility for users, and ability to safeguard all types of app traffic. Nevertheless, it can be challenging to use and configure, and its pricing is considered relatively high.
"Workforce Identity's best features include its user-friendliness and easy setup."
"It is a very scalable solution."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"It offers very helpful support. The technical team is very helpful."
"First of all, the solution is very simple."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"They have good push authentications."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"Its frontend is user-friendly. It is easy to use for us."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"Support could be a bit faster."
"Okta Workforce Identity can improve by having more features in governance."
"Okta Workforce Identity could improve the support system, they are too slow."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"In some setup cases, there are issues with attributes not going in properly."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The training is too costly."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Okta Workforce Identity is ranked 5th in ZTNA as a Service with 25 reviews while Prisma Access by Palo Alto Networks is ranked 1st in ZTNA as a Service with 27 reviews. Okta Workforce Identity is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler Private Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps. See our Okta Workforce Identity vs. Prisma Access by Palo Alto Networks report.
See our list of best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
