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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, down from 6.7% compared to the previous year. The mindshare of SonicWall Netextender is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall Netextender2.4%
Other91.2%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Rich Darress - PeerSpot reviewer
Chief Operating Officer at Darress Tech
Has provided secure remote access to multiple client networks with consistent performance
When buying the appliance itself, there is one downside that isn't exclusive to SonicWall. When you apply all the security settings, many people have one gig connections for internet ISP. If you're bringing in a one gig connection, you have to have a more robust SonicWall to handle that throughput with all your security settings turned on. It gets pretty pricey upfront if you're bringing in a one gig connection. If the customer starts with a two, three, four, or 500 meg connection and has a small unit, they have to replace the whole box when upgrading to a gig, so scalability there is atrocious. However, this issue exists with pretty much any appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a one-stop solution; they have multiple features for every product, you don't need to purchase different products for each platform, and when you purchase one Prisma SaaS you can connect to 10 different things."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving, including similar security to the Palo Alto AWS solution with features such as a firewall and machine learning AI, while the cloud server provides maximum uptime, controls, and overall strong security."
"The valuable features are that it is easy to use, easy to integrate, and is stable; it's scalable as well."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market."
"When we started to change from IPsec-type clients that were predominantly built right into the firewalls to this approach or deployment style for SSL VPN, the amount of time that our techs spent helping people with VPN issues was probably cut by more than half."
"The best feature is that employees can connect to our LAN, and have access to our network from home."
"The best features of the SonicWall Netextender were its ease of use."
"I found nothing of value in this solution."
"Overall, it's a really good product."
"The SSL-VPN encryption has been fantastic for my organization's data confidentiality and integrity; we've done extensive testing with third-party cybersecurity testing while connected and it has passed with flying colors."
"The initial setup is pretty easy."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
 

Cons

"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"The dependencies of applications sometimes are a bit confusing."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"The price can be reduced to make it more competitive."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"I am rolling out the new Netextender because I am having some issues with the older version."
"In future releases, introductions of AI features would be really helpful."
"Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"The initial setup of SonicWall Netextender is straightforward. The only issue we encountered was with relocating the VPN appliance. If we needed to move it from an on-premise to an on-cloud architecture, we had to start over and redeploy it from scratch. Unfortunately, it is not portable and any changes to its physical location often result in the need for a fresh deployment to ensure everything functions properly."
"The solution takes up a lot of bandwidth."
"The UI could be a little better."
"NetExtender did nothing to improve my organization - in fact, it was quite the opposite. Users constantly complained of lag and unbearable sluggishness (with a max speed of 10-30kbps) through the VPN, even though we have relatively high bandwidth for a small office (400mbps)."
 

Pricing and Cost Advice

"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"I'm still comparing, but the solution is quite expensive."
"We have to pay additional costs for maintenance and support services."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"After a certain number of users, you require extra licensing."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The solution is cheap itself, not too costly."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"The solution has a pretty good price."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
6%
Outsourcing Company
10%
Construction Company
8%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What is your experience regarding pricing and costs for SonicWall Netextender?
The pricing for my experience with the setup cost and licensing of SonicWall Netextender is fair. The Netextender itself has no cost. It's the SSL licensing that is attached to the SonicWall. It us...
What needs improvement with SonicWall Netextender?
SonicWall Netextender has not helped with compliance, as it is not applicable for what I'm doing. I've put several feature requests in over the years and they've implemented them all, so it current...
What is your primary use case for SonicWall Netextender?
Getting to local resources on a customer's network is my main use case with SonicWall Netextender or SonicWall SSL-VPN. As a managed service provider, all my customers have SonicWalls and I get int...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.