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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

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Buyer's Guide
Prisma Access by Palo Alto Networks vs. SonicWall Netextender
May 2022
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: May 2022.
597,415 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ability to join your network and provide access through the VPN.""It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443.""I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time.""The scalability of the solution is excellent.""The most valuable feature is the zero-trust part of this solution.""Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally.""The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well.""We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."

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"Employees can have access to the network from home.""The most valuable feature for the Netextender is the ease with which we can integrate it with SAML.""The initial setup is pretty straightforward.""The initial setup is pretty easy.""It allows us to work remotely.""NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing.""I found nothing of value in this solution."

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Cons
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos.""It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.""The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow.""Better integration with the MDM solution would be useful.""It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience.""It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."

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"They need to rewrite the software to make it a usable product.""The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine.""SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender.""There must be a multi-factor authentication enabled or integrated by default with it in order to be integrated with NetExtender.""The solution takes up a lot of bandwidth.""Right now, you have to load each license on to an appliance. You can't pool across multiple appliances. So, you end up having to do a lot of administrative work to recover if an internet provider goes down, and you cannot leverage it as easily into a DR solution."

More SonicWall Netextender Cons →

Pricing and Cost Advice
  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • "The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
  • "It's pricey, it's not cheap. But you get what you pay for."
  • "The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
  • "Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
  • "The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

  • "After a certain number of users, you require extra licensing."
  • "You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
  • "Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
  • More SonicWall Netextender Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer: 
    Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize… more »
    Top Answer: 
    I'm not involved on the financial side, but I believe the solution is costly.
    Top Answer: 
    I found nothing of value in this solution.
    Top Answer: 
    The pricing and licensing are on par with other providers.
    Top Answer: 
    The ease of setup needs improvement and they need to fix lag/connection issues. They need to rewrite the software to make it a usable product. There is no reason this product should be this slow… more »
    Ranking
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    Average Words per Review
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    Rating
    8.4
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    Average Words per Review
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    Rating
    6.8
    Comparisons
    Also Known As
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
    Learn More
    Overview

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    -Enforce granular access policies and extend network access through native clients
    -Enhance firewall encryption and security by redirecting all client traffic through VPN
    -Reduce administrative overhead by simplifying remote access management

    Offer
    Learn more about Prisma Access by Palo Alto Networks
    Learn more about SonicWall Netextender
    Sample Customers
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm17%
    Political Organization8%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider17%
    Financial Services Firm7%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company18%
    Government6%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business15%
    Midsize Enterprise30%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise14%
    Buyer's Guide
    Prisma Access by Palo Alto Networks vs. SonicWall Netextender
    May 2022
    Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: May 2022.
    597,415 professionals have used our research since 2012.

    Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 18 reviews while SonicWall Netextender is ranked 13th in Enterprise Infrastructure VPN with 7 reviews. Prisma Access by Palo Alto Networks is rated 8.4, while SonicWall Netextender is rated 7.0. The top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". On the other hand, the top reviewer of SonicWall Netextender writes "Hard to set up with lag issues and unhelpful technical support". Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, VMware SD-WAN and Microsoft Azure VPN Gateway, whereas SonicWall Netextender is most compared with SonicWall Mobile Connect, OpenVPN Access Server, SonicWall Connect Tunnel, SonicWall SMA and Fortinet FortiClient. See our Prisma Access by Palo Alto Networks vs. SonicWall Netextender report.

    See our list of best Enterprise Infrastructure VPN vendors.

    We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.