We performed a comparison between Citrix Gateway and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution has good performance."
"We haven't received any complaints or performance issues so far."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"The solution is scalable."
"It adds great security to your outfacing information."
"The solution is stable."
"The stability of the solution is perfect."
"The solution has very flexible configuration."
"It is easy to set up and is stable. It is scalable as well, depending on the model."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"There must be a more easy-to-use GUI."
"The product should be more secure."
"The initial setup is not straightforward."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"If the solution had a more advanced DNS, it would be an improvement."
"The solution can be a bit pricey."
"Technical support could be improved."
"The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly."
"The major issue is price. I would also like them to make other aspects more accessible."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"The frequency of updates could be reduced."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"Lacks a hybrid model which has API plus in-line security."
"The BGP filtering options on Prisma Access should be improved."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"Their next release should provide solutions for the mobile environment."
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Citrix Gateway is ranked 11th in Enterprise Infrastructure VPN with 33 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 56 reviews. Citrix Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Citrix Gateway writes "Provided the ability for remote work during the pandemic". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Citrix Gateway is most compared with F5 BIG-IP Access Policy Manager (APM), Fortinet FortiClient, Ivanti Connect Secure, Cisco AnyConnect Secure Mobility Client and Microsoft Azure VPN Gateway, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Citrix Gateway vs. Prisma Access by Palo Alto Networks report.
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