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Citrix Gateway vs Prisma Access by Palo Alto Networks comparison

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Featured Review
Find out what your peers are saying about Citrix Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its ease of use and how everybody can easily work through it are the most valuable features.""It is easy to set up and is stable. It is scalable as well, depending on the model.""The technical support is very responsive and fast""The session monitoring capability is good.""Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.""The most valuable feature is that it is secure.""It adds great security to your outfacing information.""The solution is stable."

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"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into.""The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection.""The scalability of the solution is excellent.""Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally.""The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable.""It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443.""There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."

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Cons
"As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration.""Its interface could be made a lot easier. It is very kludgy.""The solution has unnecessary limitations.""We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.""I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.""It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it.""Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one.""Technical support could be improved."

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"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot.""When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups.""The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes.""When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow.""It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience.""While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.""The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon.""If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."

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Pricing and Cost Advice
  • "Pricing is very high if you do a comparison with what is available in the market."
  • "I believe the pricing is comparable to SaaS"
  • "It costs about 4,000 a year."
  • "The price could be lower."
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  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • "The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
  • "It's pricey, it's not cheap. But you get what you pay for."
  • "The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
  • "Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
  • "The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
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    Questions from the Community
    Top Answer: 
    As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration. We want one which would allow access with a single click and only require… more »
    Top Answer: 
    We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer: 
    Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize… more »
    Top Answer: 
    I'm not involved on the financial side, but I believe the solution is costly.
    Ranking
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    10
    Average Words per Review
    277
    Rating
    8.1
    Views
    19,208
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    14,135
    Reviews
    11
    Average Words per Review
    1,192
    Rating
    8.5
    Comparisons
    Also Known As
    Citrix NetScaler Unified Gateway
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
    Learn More
    Overview

    Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform. Citrix Gateway provides users with secure access and single sign-on to all the virtual, SaaS and web applications they need to be productive.


    Prisma Access provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need – and delivers it everywhere you need it.

    Offer
    Learn more about Citrix Gateway
    Learn more about Prisma Access by Palo Alto Networks
    Sample Customers
    Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm20%
    Computer Software Company10%
    Real Estate/Law Firm10%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider19%
    Government10%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm17%
    Political Organization8%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider17%
    Financial Services Firm7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise26%
    Large Enterprise42%
    REVIEWERS
    Small Business15%
    Midsize Enterprise30%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Find out what your peers are saying about Citrix Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    Citrix Gateway is ranked 5th in Enterprise Infrastructure VPN with 9 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 18 reviews. Citrix Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Citrix Gateway writes "Great performance, extremely stable, and scalable". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". Citrix Gateway is most compared with Check Point Remote Access VPN, Pulse Connect Secure, Cisco IOS SSL VPN, Fortinet FortiClient and Cisco AnyConnect Secure Mobility Client, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Cisco AnyConnect Secure Mobility Client and VMware SD-WAN. See our Citrix Gateway vs. Prisma Access by Palo Alto Networks report.

    See our list of best Enterprise Infrastructure VPN vendors.

    We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.