JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.
| Product | Market Share (%) |
|---|---|
| JumpCloud | 2.0% |
| Microsoft Entra ID | 24.5% |
| Okta Workforce Identity | 10.4% |
| Other | 63.1% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Single Sign-On (SSO) | Aug 29, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Aug 29, 2025 | Download |
| Comparison | JumpCloud vs Microsoft Entra ID | Aug 29, 2025 | Download |
| Comparison | JumpCloud vs Okta Workforce Identity | Aug 29, 2025 | Download |
| Comparison | JumpCloud vs Ping Identity Platform | Aug 29, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Microsoft Entra ID | 4.3 | 24.5% | 95% | 235 interviewsAdd to research |
| Prisma Access by Palo Alto Networks | 4.2 | N/A | 92% | 64 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 166 |
| Midsize Enterprise | 74 |
| Large Enterprise | 187 |
Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.
What are the most important features?In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.
JumpCloud was previously known as Resmo.
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| Author info | Rating | Review Summary |
|---|---|---|
| Senior DevOps Engineer at Alibaba Group | 4.0 | I primarily use JumpCloud to manage multiple cloud platforms with a single set of credentials, benefiting user management across AWS, Azure, and GCP. However, I wish it supported additional platforms like Alibaba and Oracle for broader compatibility. |
| IT Engineer at a government with 201-500 employees | 4.0 | JumpCloud offers valuable features like an easy-to-use UI and simple group management, easing the management burden. Despite some API and FedRAMP compliance issues, it provides ROI through central user identity management, although cost considerations led us to explore alternatives like Okta. |
| Chief Technologist at Computacenter | 4.5 | My company's clients use JumpCloud to manage Apple devices effectively. The most valuable feature is the Windows Out of Box Experience, alongside robust application management capabilities. However, more customization options would enhance the tool. We deploy it on Amazon Web Services. |
| Account Manager at Asely | 4.0 | We chose JumpCloud for its centralized management of PCs and user accounts, valuing its device management, remote assistance, and easy interface. However, it lacks configurable multi-factor authentication options, which is an area needing improvement. |
| Head of Systems and infrastructure at a hospitality company with 51-200 employees | 4.5 | JumpCloud serves as our main authentication and authorization tool, functioning as an LDAP source and single sign-on platform. It's reliable, convenient for scripting and executing jobs, and scalable. While stable, JumpCloud could benefit from integrating CI/CD features. |
| President/Owner at Escape | 4.5 | I use JumpCloud for small businesses to replace on-premise directories with a cloud-based solution. It integrates well, saving significant time, although synchronization with Microsoft 365 groups needs improvement. JumpCloud's cost-efficiency and robust features made it preferable over alternatives like Okta. |
| Director of Business Operations & Program Management at a healthcare company with 11-50 employees | 4.5 | We needed centralized access management for our company laptops. JumpCloud's single sign-on was valuable and reasonably priced. Although stable and scalable, it needed better SSO capabilities and patch management. We considered Microsoft Active Directory and Okta as alternatives. |
| IT Manager at Institute for Human Services | 5.0 | No summary available |
