We compared Jamf Connect and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Jamf Connect and Prisma Access by Palo Alto Networks, Jamf Connect provides a user-friendly setup process and comprehensive documentation. It prioritizes accessibility, convenience, and password management. However, users have encountered issues with device restarts and minor glitches. On the other hand, Prisma Access offers robust security features, global performance, and integration capabilities with other Palo Alto platforms. It may be more challenging to set up and configure, and some users have faced difficulties with the user interface and updates. Jamf Connect is considered reasonably priced, while Prisma Access is seen as higher-priced but worth it for its quality. Customer support for both products has received mixed feedback, with room for improvement according to some users.
"It's a good and stable tool, so you should use it if you have a need."
"The solution is scalable."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"I would rate the product's scalability an eight out of ten."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"Jamf Connect is a pretty simple and straightforward tool overall."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The logs are an area with a shortcoming."
"The configuration could be faster."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution’s technical support is bad and should be improved."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"The solution's UI could be more user-friendly for the setup process."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"My clients would like to see a more feature-rich product."
"The solution’s stability could be improved."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 57 reviews. Jamf Connect is rated 9.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Jamf Connect is most compared with Zscaler Zero Trust Exchange, VMware Workspace ONE, Netskope Private Access, Microsoft Intune and Zimperium, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Jamf Connect vs. Prisma Access by Palo Alto Networks report.
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