


Prisma Access by Palo Alto Networks and Cisco Secure Client are two prominent security solutions. Cisco Secure Client has the upper hand for its features and perceived value, based on user reviews.
Features: Prisma Access offers extensive cloud-based capabilities, strong threat intelligence, and seamless integration with existing Palo Alto Networks infrastructure. Cisco Secure Client offers comprehensive security protocols, adaptability across diverse environments, and a more extensive feature set.
Room for Improvement: Prisma Access users suggest enhancements in reporting, analytics, and user interface. Cisco Secure Client users indicate a need for better documentation, more intuitive configuration options, and enhanced VPN stability.
Ease of Deployment and Customer Service: Prisma Access's deployment is streamlined, although some users find the initial setup challenging. Their customer service is responsive. Cisco Secure Client has straightforward installation and robust customer support, making deployment smoother.
Pricing and ROI: Prisma Access has a higher initial setup cost but offers a good return on investment due to performance and security. Cisco Secure Client has competitive pricing, with users acknowledging its value proposition, leading to a preferred rating in cost-effectiveness.
Centralized security management allows our team to monitor users, manage policies, and investigate security events from one place.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
With Cisco Secure Network Analytics implemented, we have achieved collaboration as an IT support team where we reached out to network-related members to understand how they work on Cisco Secure Network Analytics-related issues.
There is a net positive return on investment
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
They do not always reply promptly, but they do try and genuinely want to help us.
Cisco offers very high-quality customer service.
Cisco technical support is difficult, and it requires lots of contracts.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
The product is reliable, making customer support less frequently needed.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
We rarely need to contact support due to having a strong internal team and a robust product.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
The scalability of Cisco Secure Client depends on the hardware I choose.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
I give them full marks for presales and support during the pilot phase, as well as support when we actually went live.
I would rate the stability ten out of ten.
The stability is really good, and I would rate it up to nine.
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Better onboarding documents would make the first week easier for new users.
Enhanced policy management, providing smart alerts with root cause context, and improving support with better troubleshooting documents are crucial areas.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Vendors offer more features, such as a kill switch.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
during that time, the Blue Coat proxies we were using were costly, as Blue Coat was acquired by Symantec, and then Symantec was acquired by Broadcom, which increased costs.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
I perceive the pricing to be a seven, however, I have perpetual licenses.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Because of the points of presence, there is no downtime for us. I can move users to different points of presence, so I experience minimal to zero downtime.
Beneficial for businesses needing secure access outside the office.
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Cisco Secure Network Analytics filled the gap between the monitoring and management side, allowing us to check end user activity clearly from the Cisco Secure Network Analytics console.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 8 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 10 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.
Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.
The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.
What are the most important features of Iboss?
- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.
- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.
- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.
- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.
- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.
What benefits should users consider in reviews?
- Complete visibility over AI, data, and applications from one platform instead of separate point tools.
- Encrypted traffic is inspected by default so data decisions use content and context together.
- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.
- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.
- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.
Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.
Cisco Secure Client (including AnyConnect) provides reliable, secure VPN connectivity for remote access, integrating seamlessly with existing enterprise infrastructure and offering quick setup and scalability.
Cisco Secure Client, featuring AnyConnect, is recognized for its robust VPN capabilities, enabling secure remote access from anywhere, thanks to strong encryption and multifactor authentication. It offers seamless integration with Active Directory and other vendors for enhanced security and protection. Users value its scalability, whether for small teams or large enterprises, along with ease of setup. However, feedback suggests improvements are needed in auto-connection to VPNs, better licensing visibility, and simplified authentication processes. Modernizing its interface and configuration along with less frequent updates are also highlighted.
What are the key features of Cisco Secure Client?In industries such as finance, healthcare, and technology, Cisco Secure Client (including AnyConnect) is implemented to facilitate secure remote work environments. It ensures healthcare data confidentiality, supports financial services' compliance requirements, and maintains secure, consistent connectivity for tech companies' global operations. Organizations rely on its integration capabilities to work alongside firewalls, enhance security measures, and ensure secure access to critical resources, tools vital for productive collaboration and communication.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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