Cisco Duo vs Prisma Access by Palo Alto Networks comparison

Cisco and Palo Alto Networks are both solutions in the ZTNA as a Service category. Cisco is ranked #5 with an average rating of 8.7, while Palo Alto Networks is ranked #1 with an average rating of 8.2. Cisco holds a 2.4% mindshare in ZaaS, compared to Palo Alto Networks’s 12.6% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 92% of Palo Alto Networks users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

We compared Duo Security and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

Ease of Deployment: Users found Duo Security's initial setup to be simple and fast, thanks to the helpful documentation and user-friendly interface. In contrast, Prisma Access's setup was more diverse in terms of complexity and duration. Some users found it easy, while others needed expertise and assistance.

Features: Dup Security offers two-factor authentication, single-pane-of-glass management, integration capabilities, and reliable support. Prisma Access provides user accessibility, security features, integration capabilities, global presence, and millions of daily security updates.

Room for Improvement: Duo Security has room for improvement in terms of compatibility with other vendors, user-specific permissions, password-free login option, and technical support. On the other hand, Prisma Access by Palo Alto Networks could benefit from enhancements in user interface, automation, and geographic coverage.

Pricing: Duo Security has a flexible and affordable setup cost, although it may be expensive for small businesses. Prisma Access, on the other hand, is generally considered to be on the higher side in terms of cost, but its quality and features justify it. The licensing model for Prisma Access is described as complicated, while Duo Security is praised for its simplicity and ease.

ROI: Duo Security enhances security measures, defends against cyber threats, and lowers expenses, resulting in a favorable return on investment. Prisma Access provides cost advantages, identifies vulnerabilities, and instills confidence in senior personnel.

Service and Support: Duo Security's customer service is highly regarded for its quick problem-solving and remote assistance. However, without a service agreement, response times may be slower. On the other hand, Prisma Access has received varied feedback, with some users recommending enhancements in technical support.

Comparison Results: Duo Security is praised for its easy setup, user-friendly interface, and detailed documentation. It excels in providing two-factor authentication and integration capabilities. However, it needs improvement in terms of compatibility, user-specific permissions, and technical support. On the other hand, Prisma Access is highly valued for its accessibility, strong security features, and global performance. It offers protection for all app traffic and integrates well with other Palo Alto platforms. However, it can be challenging to configure and has mixed reviews regarding customer support. Duo Security is considered competitively priced, while Prisma Access is seen as more expensive but worth it for its quality.

To learn more, read our detailed Cisco Duo vs. Prisma Access by Palo Alto Networks Report (Updated: December 2025).

Buyer's Guide

Cisco Duo vs. Prisma Access by Palo Alto Networks

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of December 2025, in the ZTNA as a Service category, the mindshare of iboss is 2.7%, up from 1.4% compared to the previous year. The mindshare of Cisco Duo is 2.4%, down from 2.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 12.6%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
Prisma Access by Palo Alto Networks	12.6%
Cisco Duo	2.4%
iboss	2.7%
Other	82.3%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

Zaigham Jafri

Senior DevOps Expert at Telenor

Secure hybrid environments with robust cyber threat protection

The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM). These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution. This enables easy integration with both legacy and modern platforms, allowing enhanced leverage and scalability.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Technical support is pretty sharp and very responsive."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is among the few products providing inline filtering where no application is needed on the device."

More iboss pros

"The multi-factor authentication process and the geo-locking features are great."

"The features of Cisco Duo have benefited my organization because it's secure, provides a way of accessing the workspace, and it's easy to operate from mobile."

"What I most appreciate about Cisco Duo is the ease of use."

"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."

"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."

"The anti-phishing feature is the most valuable."

"Duo features benefit my company by making logins more secure and simpler. Everything is in one box, so we don't have multiple servers trying to do the same thing."

"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."

More Cisco Duo pros

"The tool's consolidation is pretty quick."

"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."

"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."

"The features I find most valuable is WildFire, user integration, and the basic technology features."

"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."

"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."

"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."

"Its frontend is user-friendly. It is easy to use for us."

More Prisma Access by Palo Alto Networks pros

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes, obviously, there are bugs."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"The dashboards for local use could be better."

More iboss cons

"Certain customers can not use this product because it is cloud-based."

"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."

"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."

"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."

"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."

"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."

"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."

"The product could be more intuitive on the app."

More Cisco Duo cons

"Lacks a hybrid model which has API plus in-line security."

"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."

"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."

"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."

"There is room for improvement in the multi-environment visibility, especially around containers."

"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."

"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."

"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."

More Prisma Access by Palo Alto Networks cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"Its price is reasonable. It is not highly expensive."

"It was very reasonable."

"Duo Security is free."

"Duo Security's pricing is good, fair, and very comparable to today's market."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."

"Our licensing fee is currently on an annual basis."

More Cisco Duo pricing and cost advice

"This is not an expensive product and everything is included with one license."

"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."

"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."

"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."

"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."

"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."

"They price their products using credit modules."

"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."

More Prisma Access by Palo Alto Networks pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

11%

Government

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	18
Large Enterprise	38

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	21
Large Enterprise	27

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, spe...

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Prisma Access by Palo Alto Networks?

The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

Comparisons

Netskope vs iboss

Compared 14% of the time

Cisco Umbrella vs iboss

Compared 11% of the time

Zscaler Internet Access vs iboss

Compared 10% of the time

Cloudflare One vs iboss

Compared 7% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 7% of the time

More iboss Competitors

Fortinet FortiAuthenticator vs Cisco Duo

Compared 10% of the time

Microsoft Entra ID vs Cisco Duo

Compared 9% of the time

Fortinet FortiToken vs Cisco Duo

Compared 8% of the time

Yubico YubiKey vs Cisco Duo

Compared 6% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 6% of the time

More Cisco Duo Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 13% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 11% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 8% of the time

Cisco Umbrella vs Prisma Access by Palo Alto Networks

Compared 7% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 6% of the time

More Prisma Access by Palo Alto Networks Competitors

Product Reports

Buyer's Guide

iboss

December 2025

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Buyer's Guide

Cisco Duo

December 2025

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Buyer's Guide

Prisma Access by Palo Alto Networks

December 2025

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Also Known As

iBoss Cloud Platform

Duo Security

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Palo Alto Networks

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Buyer's Guide

Cisco Duo vs. Prisma Access by Palo Alto Networks

December 2025

Free Report: Cisco Duo vs. Prisma Access by Palo Alto Networks

Find out what your peers are saying about Cisco Duo vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.

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