Cisco Duo vs Prisma Access by Palo Alto Networks comparison

Cisco and Palo Alto Networks are both solutions in the ZTNA as a Service category. Cisco is ranked #4 with an average rating of 8.8, while Palo Alto Networks is ranked #2 with an average rating of 8.2. Cisco holds a 2.3% mindshare in ZaaS, compared to Palo Alto Networks’s 11.5% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 92% of Palo Alto Networks users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

We compared Duo Security and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

Ease of Deployment: Users found Duo Security's initial setup to be simple and fast, thanks to the helpful documentation and user-friendly interface. In contrast, Prisma Access's setup was more diverse in terms of complexity and duration. Some users found it easy, while others needed expertise and assistance.

Features: Dup Security offers two-factor authentication, single-pane-of-glass management, integration capabilities, and reliable support. Prisma Access provides user accessibility, security features, integration capabilities, global presence, and millions of daily security updates.

Room for Improvement: Duo Security has room for improvement in terms of compatibility with other vendors, user-specific permissions, password-free login option, and technical support. On the other hand, Prisma Access by Palo Alto Networks could benefit from enhancements in user interface, automation, and geographic coverage.

Pricing: Duo Security has a flexible and affordable setup cost, although it may be expensive for small businesses. Prisma Access, on the other hand, is generally considered to be on the higher side in terms of cost, but its quality and features justify it. The licensing model for Prisma Access is described as complicated, while Duo Security is praised for its simplicity and ease.

ROI: Duo Security enhances security measures, defends against cyber threats, and lowers expenses, resulting in a favorable return on investment. Prisma Access provides cost advantages, identifies vulnerabilities, and instills confidence in senior personnel.

Service and Support: Duo Security's customer service is highly regarded for its quick problem-solving and remote assistance. However, without a service agreement, response times may be slower. On the other hand, Prisma Access has received varied feedback, with some users recommending enhancements in technical support.

Comparison Results: Duo Security is praised for its easy setup, user-friendly interface, and detailed documentation. It excels in providing two-factor authentication and integration capabilities. However, it needs improvement in terms of compatibility, user-specific permissions, and technical support. On the other hand, Prisma Access is highly valued for its accessibility, strong security features, and global performance. It offers protection for all app traffic and integrates well with other Palo Alto platforms. However, it can be challenging to configure and has mixed reviews regarding customer support. Duo Security is considered competitively priced, while Prisma Access is seen as more expensive but worth it for its quality.

To learn more, read our detailed Cisco Duo vs. Prisma Access by Palo Alto Networks Report (Updated: February 2026).

Buyer's Guide

Cisco Duo vs. Prisma Access by Palo Alto Networks

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.3%, up from 1.6% compared to the previous year. The mindshare of Cisco Duo is 2.3%, down from 2.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 11.5%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
Prisma Access by Palo Alto Networks	11.5%
Cisco Duo	2.3%
iboss	2.3%
Other	83.9%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"The console is cloud-based, which is something I really appreciate."

"It was a very easy product to install. It can be deployed very fast."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

More iboss pros

"Cisco Duo has strengthened the ability to defend against both phishing and identity-based attacks."

"Cisco Duo is quick to deploy and easy to start."

"Cisco Duo seems very scalable; in my experience, I started with a small-medium business, and in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."

"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."

"The thing that I appreciate the most about Cisco Duo is the ease of setup."

"My advice to others looking into using Cisco Duo is that it is a great product, and I recommend it for everyone, specifically for those using Cisco Secure Client."

"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."

"The decision to choose Cisco Duo is based on the many features it offers that we did not find in other applications, and since we were already using Cisco for our other needs, it made sense not to switch to a competitor."

More Cisco Duo pros

"It is easy to use, easy to integrate, and is stable. It's scalable as well."

"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."

"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."

"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."

"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."

"The setup is relatively straightforward."

"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."

"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."

More Prisma Access by Palo Alto Networks pros

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Its pricing could be better."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

More iboss cons

"Sometimes, it's a little harder for customers to adopt."

"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."

"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."

"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."

"Conversational AI in Cisco Duo is limited in its current application."

"I think the prices of Cisco Duo are quite fair, but the main problem is that Microsoft Authenticator is built-in with Microsoft 365, so everyone is switching to that and not using Cisco Duo because it is a standalone product that costs extra, despite the price being fair."

"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."

More Cisco Duo cons

"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."

"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."

"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."

"The frequency of updates could be reduced."

"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."

"My clients are not satisfied with the technical support from Palo Alto Networks."

"The price can be reduced to make it more competitive."

"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."

More Prisma Access by Palo Alto Networks cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."

"Our licensing fee is currently on an annual basis."

"Duo Security's pricing is good, fair, and very comparable to today's market."

"I rate the product pricing a seven out of ten."

More Cisco Duo pricing and cost advice

"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."

"We have to pay additional costs for maintenance and support services."

"The pricing for this solution is on the higher end."

"The licensing fees are paid on a yearly basis and for what we get, the price is good."

"The licensing cost is about 18,000 euros."

"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."

"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."

"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

More Prisma Access by Palo Alto Networks pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	23
Large Enterprise	53

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	21
Large Enterprise	27

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What is your experience regarding pricing and costs for Duo Security?

Compared to other vendors, Cisco Duo is on the pricey end. However, the other vendors do not have the wide range of f...

See all answers

What needs improvement with Duo Security?

The primary issue is adoption. When I used to work for Deloitte, I did consulting and advisory for at least 95 of the...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Prisma Access by Palo Alto Networks?

The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

Comparisons

Netskope vs iboss

Compared 11% of the time

FortiSASE vs iboss

Compared 8% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Fortinet FortiGate vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 6% of the time

More iboss Competitors

Fortinet FortiAuthenticator vs Cisco Duo

Compared 7% of the time

Microsoft Entra ID vs Cisco Duo

Compared 7% of the time

Fortinet FortiToken vs Cisco Duo

Compared 6% of the time

Yubico YubiKey vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 4% of the time

More Cisco Duo Competitors

Netskope vs Prisma Access by Palo Alto Networks

Compared 13% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 9% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 9% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 6% of the time

More Prisma Access by Palo Alto Networks Competitors

Product Reports

Buyer's Guide

iboss

February 2026

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Buyer's Guide

Cisco Duo

February 2026

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Buyer's Guide

Prisma Access by Palo Alto Networks

February 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Also Known As

iBoss Cloud Platform

Duo Security

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

Prisma Access can be managed two ways:

Cloud Managed
Panorama Managed

Prisma Access delivers both networking and security services, including:

SD-WAN
VPN
Zero Trust network access (ZTNA)
Quality of service (QoS)
Clean Pipe
Firewall as a service (FWaaS)
DNS Security
Threat Prevention
Cloud secure web gateway (SWG)
Data loss prevention (DLP)
Cloud access security broker (CASB)

Prisma Access by Palo Alto Networks Features

Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

Prisma Access by Palo Alto Networks Benefits

Some of the benefits of using Prisma Access by Palo Alto Networks include:

Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.
Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.
Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.
Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

Reviews from Real Users

Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

users who are currently using the solution.

PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.”

Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Palo Alto Networks

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Buyer's Guide

Cisco Duo vs. Prisma Access by Palo Alto Networks

February 2026

Free Report: Cisco Duo vs. Prisma Access by Palo Alto Networks

Find out what your peers are saying about Cisco Duo vs. Prisma Access by Palo Alto Networks and other solutions. Updated: February 2026.

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