Cisco Secure Access Reviews

Name: Cisco Secure Access
Brand: Cisco
Rating: 4.3 (11 reviews)

Vendor: Cisco

4.3 out of 5

11 reviews
100% willing to recommend

What is Cisco Secure Access?

Cisco Secure Access is a comprehensive solution that ensures secure access to networks and protects against unauthorized access. It is used for network authentication, enforcing access policies, managing user identities, securing remote access, and providing secure connectivity for devices. Users have praised its robust security measures, seamless integration with existing systems, user-friendly interface, and reliable network performance.

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Cisco Secure Access is the #17 ranked solution in top Secure Access Service Edge (SASE) solutions. PeerSpot users give Cisco Secure Access an average rating of 8.6 out of 10. Cisco Secure Access is most commonly compared to Cisco Umbrella: Cisco Secure Access vs Cisco Umbrella. Cisco Secure Access is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

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Secure Access Service Edge (SASE)

May 2025

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Featured Cisco Secure Access reviews

Aruna Udawatte

Director -Digital Transformation at Convergence

The most valuable feature of Cisco Secure Access is the level of security it provides. Cisco's dedication to the security industry is evident with how it remains up-to-date on current situations and recent attacks. Updates are frequent, and firmware upgrades are delivered promptly. It is very easy to stay updated, which is crucial for maintaining security.

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Vasil Blagov

Manager, Network at Duracell International, Inc.

Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.

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Ignacio Felix

Senior architect at Sempra

Cisco Secure Access interacts pretty easily with another platform that we have in place. The interaction with other platforms has been pretty easy. This was the reason for implementing this product. Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities. In the next couple of years, we are aware of an increase in attacks or other risks, with Cisco continually improving its protective measures for customers. The integration with Cisco Talos has influenced our organization's threat detection and response capabilities positively, as we collect different data information not only for operations but also for purposes such as VIPs and information detection records that we have in storage. We have seen it interact pretty well with the data that we use for different purposes.

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Cisco Secure Access mindshare

As of June 2025, the mindshare of Cisco Secure Access in the Secure Access Service Edge (SASE) category stands at 3.7%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Access Service Edge (SASE)

Key learnings from peers

Last updated Jun 15, 2025

Valuable Features

Cisco Secure Access offers key functionalities such as seamless connectivity and Zero Trust Network Access, enhancing user connectivity without VPN hassles. It provides robust security against phishing and ransomware with DNS security, Integrated Secure Web Control, and posture checking. Administrators find it user-friendly with easy management via a cloud console, while frequent updates ensure current security measures. It integrates well with various platforms, delivering comprehensive security via standard HTTP2 and QUIC protocol, pleasing both clients and organizations.

"They've protected us from threats like phishing and ransomware."
"The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant."
"The feature of Cisco Secure Access I appreciate the most is the DNS functionality."

Room for Improvement

Cisco Secure Access needs improved security features and functionality, enhanced global coverage, and modernization of AI features. Its pricing is high and the licensing confusing. The support ticket process is cumbersome. Users express a desire for better third-party integration and enhanced capabilities to quickly assess risks. Migration from Umbrella poses challenges. For a better user experience, they suggest adopting features offered by competitors and improving current integrations with tools like Cisco Talos.

"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."

ROI

Cisco Secure Access offers substantial security benefits. Users noted significant cost reductions after switching from previous systems, citing better integration and consolidation of multiple systems into one dashboard. There is a need to understand financial impacts comprehensively for better financial narratives. Some face internal hurdles affecting results perception, like platform duplication. Despite challenges with storytelling and internal issues, overall there are observed benefits in streamlining and consolidating access management.

Pricing

Cisco Secure Access is perceived as expensive, with costs ranging from $25,000 to $30,000 annually, plus additional expenses for monitoring and setup. Pricing is seen as confusing and licensing can be complex, particularly for end-user support services. While Cisco offers premium products, the pricing may be challenging for companies with smaller user bases or those in regions like Asia and Brazil. Discounts and flexible pricing models could enhance its appeal.

"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."

Popular Use Cases

Organizations utilize Cisco Secure Access for authentication, security controls, seamless connectivity, and remote access. It provides secure connectivity without needing VPNs using Zero Trust Network Access. Sectors such as BFSI and energy use it for branch and remote security needs. Features like secure web gateways, DNS filtering, and multi-malware protection ensure comprehensive security. Cisco Secure Access is invaluable for network access control, especially for remote users, and integrates with existing infrastructure like Catalyst switches and routers.

Service and Support

Cisco Secure Access users express satisfaction with customer service, appreciating quick responses and effective resolutions. Occasional delays and complexity in support ticket processes are noted. Dedicated account teams and comprehensive documentation are valued. Users benefit from resources and technical backing, though accessing expert assistance may require escalations. Long-term users find support increasingly challenging, yet Cisco remains reliable. The global support reputation, especially the TAC service, is highly regarded across diverse regions.

Deployment

The initial setup of Cisco Secure Access is described as easy and straightforward, often achievable by IT staff with basic knowledge. Some users appreciate the smooth deployment process. While some mention commercial considerations, many note minimal issues, especially post-cloud transition, resulting in a simpler setup. Third-party vendor support is mentioned as beneficial, and hybrid deployment with AWS cloud is used. Some teams have encountered minor migration challenges but now find it easier to add solutions via the portal.

Scalability

Cisco Secure Access is highly adaptable and reliable in accommodating both growing organizational demands and increased connectivity. It successfully supports numerous admins and users without complications, earning high ratings for its flexibility. Many find its scalability meets their expectations, with the possibility of improvement. Users appreciate how it aligns with organizational expansion and adapts efficiently, especially with cloud functionalities. Despite some suggestions for leveraging additional features, it remains preferred for scalability.

Stability

Cisco Secure Access displays remarkable stability, consistently rated ten out of ten by users. It is free from latency and performance issues, showing no crashes or downtime. Many agree on its excellent reliability, with no significant concerns reported. In Brazil and other regions, availability remains steady, and internet connection issues are external factors rather than Cisco-related problems. Users praise its dependable performance, affirming its use without encountering significant challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

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Top industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

12%

Construction Company

Financial Services Firm

Healthcare Company

Government

Real Estate/Law Firm

Educational Organization

Insurance Company

Comms Service Provider

Energy/Utilities Company

Retailer

Media Company

Non Profit

Consumer Goods Company

Legal Firm

University

Sports Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Transportation Company

Outsourcing Company

Pharma/Biotech Company

Hospitality Company

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Cisco Secure Access customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group