Duo is a cloud-based security platform that protects access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.
Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.
With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.
The experience with pricing, setup cost, and licensing for Duo Security is generally positive. Users appreciate the simplicity and fairness of the pricing. They find the pricing to be reasonable and comparable to other options in the market.
The licensing model is also considered easy to understand and flexible, allowing customers to adopt a gradual approach based on their needs. Some users mention that Cisco's licensing can be complicated, however, Duo Security's licensing is straightforward.
While some users find the pricing to be higher than their previous solution, they understand the importance of investing in a reliable product.
Users have experienced a positive return on investment (ROI) from using Duo Security. The product helps prevent breaches and phishing attempts, which can save organizations from potential financial losses. It is also mentioned that not having the product can leave organizations vulnerable to hacking and other risks.
Additionally, using the product saves time and reduces the complexity of managing multiple software applications. The security provided by Duo Security is highly valued, as it protects employees and helps meet regulatory requirements.
The primary use case of Duo Security is multi-factor authentication (MFA) for various purposes such as logins, accessing portals, securing VPNs, securing email platforms, securing SaaS applications, securing servers, and securing remote access. It is used in different environments including in-house sales operations, networking and data center environments, citywide implementations, financial sector businesses, retail companies, and for securing websites.
It provides an extra layer of security by verifying user identity through tokens, mobile phone apps, SMS, or application prompts, thus reducing the risk of unauthorized access and ensuring secure connectivity.
Duo Security is integrated with other systems and applications such as Active Directory, Azure Active Directory, Office 365, Mimecast, Mac devices, WordPress, and Check Point firewall, offering comprehensive end-to-end security solutions.
The valuable features of Duo Security include:
1. Two-Factor Authentication (2FA): Users appreciate the added layer of security provided by Duo Security's 2FA feature. It helps establish trust for every access request and prevents unauthorized access.
2. Easy Deployment and Integration: Reviewers mention that Duo Security is easy to deploy, manage, and integrate with other applications. It is compatible with various systems, such as Meraki, VPN, and Cisco firewalls, making it convenient for organizations.
3. User-Friendly Interface: Users find Duo Security easy to use, both for administrators and end users. The solution's interface is intuitive, and end users can quickly download the app or receive push notifications for authentication.
4. Single Pane of Glass Management: The single pane of glass management feature allows administrators to view and manage all aspects of Duo Security from one dashboard. It simplifies administration, provides visibility into user activity, and aids in generating reports.
5. Trust and Security: Duo Security is trusted as a reliable solution for user authentication and device verification. It helps prevent identity-based attacks and offers a high level of certainty regarding the identity of individuals accessing critical systems.
6. Flexibility and Versatility: Reviewers appreciate the flexibility of Duo Security, which can be used with various devices, including phones and Apple Watches. It also supports different types of authentication, making it a flexible option for organizations.
7. Support and Documentation: Users find Duo Security's support and documentation to be valuable. The solution offers excellent customer support and provides comprehensive documentation for easy implementation and operation.
8. Integration with Existing Infrastructure: Duo Security seamlessly integrates with existing infrastructure, such as Azure Active Directory and AWS cloud, without the need for customized integrations. This simplifies the setup process and ensures compatibility with different environments.
9. Time and Resource Savings: Duo Security's features, such as single-pane-of-glass management and self-enrollment capabilities, save time and resources for administrators. It streamlines management tasks and reduces complexity.
Users have mentioned several areas where Duo Security could be improved, including:
1. App Intuitiveness: Some users find the app interface to be non-intuitive and struggle with its usage. Improving the app's user-friendliness would be beneficial.
2. Integrations with Windows Hello: Users have requested better integrations between Duo Security and Windows Hello for smoother authentication.
3. Device and location recognition: Users have suggested adding contextual data to determine the authentication location and align it with regular patterns. This would enhance security.
4. Customization options: The ability to customize the API or the app's appearance would be useful, especially for different scenarios like VPN access and authentication.
5. Device and location authentication: Users would like Duo Security to remember devices and locations for a longer period to reduce the need for frequent authentication.
6. Biometric authentication: Users have expressed a desire for biometric options like fingerprint or face ID authentication for added convenience and security.
7. More integrations with other applications: Users would like Duo Security to integrate with a wider range of applications to enhance its functionality.
8. Improved notifications: Users want better notifications for upgrades to ensure they can plan their testing phase and upgrade to the newest version in a timely manner.
9. Streamlined push functionality: Users find the push functionality for Duo Security integrations to be inconvenient at times and suggest a more seamless web-based solution.
10. Knowledge of technical support: Users have experienced difficulties with technical support and suggest improving the knowledge and expertise of the first-line support engineers.
11. Lower cost of Yubikey: Some users find the cost of using Yubikeys for authentication to be high and suggest reducing the price.
12. Better integration with other Cisco products: Users recommend improving the integration of Duo Security with other Cisco products to provide a more seamless experience.
13. Enhanced reporting features: Users find the reporting feature somewhat limited and suggest enhancing it to provide more detailed information.
14. Easier setup and management: Users would like to see improvements in setting up SMS texting and a faster management user interface.
15. Increased time for device login: Users suggest increasing the maximum time interval for device login from the current 15 minutes to 60 minutes for a more convenient user experience.
16. Faster authentication process: Users would like to see improvements in the speed of authentication, including faster delivery of SMS codes and reducing internet or connection issues.
17. More application integrations: Users feel that Duo Security could benefit from integrating with more applications to enhance its effectiveness.
18. Ease of integration: Users have faced challenges integrating Duo Security with other applications and suggest making the integration process easier and more seamless.
19. Improved network connectivity: Users mention difficulties in maintaining network connectivity, especially for users located in different regions.
20. Simplified sign-up process: Some users find the sign-up process confusing and suggest making it more intuitive.
21. Front-facing improvements: Users suggest making improvements to the front-facing part of Duo Security, as well as adding more security features to the back-end.
22. User permissions and password-free login: Users have mentioned difficulties in managing user permissions and would like to see a password-free login option for added convenience and security.
23. Compatibility with other vendors: Users have expressed a desire for Duo Security to be more compatible with other vendors to enhance its usability across different platforms.
The initial setup for Duo Security was generally described as easy, straightforward, and quick. Some users mentioned that the deployment process was smooth and didn't encounter any issues. They mentioned that the documentation provided by Duo Security was helpful and made the integration process simple.
Users also highlighted that the solution was easy to manage and didn't require much maintenance. However, a few users mentioned that getting users to adopt the new system could be a bit challenging, as it involved a change in their usual workflow.
The scalability of Duo Security's solution is effective. Users have mentioned that they have not encountered any issues in terms of scalability and that it is a scalable solution. They have mentioned that it can easily be bundled and provisioned with any device, making it easy to scale.
Users have also mentioned that it can be used by organizations of varying sizes, ranging from small shops to large organizations with thousands of users. The solution is described as being cloud-driven and flexible, allowing customers to scale up or down as required.
Customers have generally positive opinions about the customer service and support of Duo Security. They appreciate the quick responses and resolution of issues, as well as the knowledge and helpfulness of the support staff.
There are mentions of occasional delays in getting answers or longer response times, but overall, customers find the support to be reliable and responsive. The technical support is described as excellent, great, fantastic, and of a very high level. Some customers mention that they rarely need to contact support because the solution is easy to use and reliable.
Duo Security is stable and reliable. Users have not experienced any issues with compatibility or stability, and any minor slowness is attributed to individual connection issues rather than a fault of the solution.
The proactive approach of Duo Security in addressing and resolving problems is praised, with users receiving immediate alerts for any issues.
The solution is commended for its minimal maintenance requirements and seamless integration with existing infrastructure.
The experience with pricing, setup cost, and licensing for Duo Security is generally positive. Users appreciate the simplicity and fairness of the pricing. They find the pricing to be reasonable and comparable to other options in the market.
The licensing model is also considered easy to understand and flexible, allowing customers to adopt a gradual approach based on their needs. Some users mention that Cisco's licensing can be complicated, however, Duo Security's licensing is straightforward.
While some users find the pricing to be higher than their previous solution, they understand the importance of investing in a reliable product.
Users have experienced a positive return on investment (ROI) from using Duo Security. The product helps prevent breaches and phishing attempts, which can save organizations from potential financial losses. It is also mentioned that not having the product can leave organizations vulnerable to hacking and other risks.
Additionally, using the product saves time and reduces the complexity of managing multiple software applications. The security provided by Duo Security is highly valued, as it protects employees and helps meet regulatory requirements.
The primary use case of Duo Security is multi-factor authentication (MFA) for various purposes such as logins, accessing portals, securing VPNs, securing email platforms, securing SaaS applications, securing servers, and securing remote access. It is used in different environments including in-house sales operations, networking and data center environments, citywide implementations, financial sector businesses, retail companies, and for securing websites.
It provides an extra layer of security by verifying user identity through tokens, mobile phone apps, SMS, or application prompts, thus reducing the risk of unauthorized access and ensuring secure connectivity.
Duo Security is integrated with other systems and applications such as Active Directory, Azure Active Directory, Office 365, Mimecast, Mac devices, WordPress, and Check Point firewall, offering comprehensive end-to-end security solutions.
The valuable features of Duo Security include:
1. Two-Factor Authentication (2FA): Users appreciate the added layer of security provided by Duo Security's 2FA feature. It helps establish trust for every access request and prevents unauthorized access.
2. Easy Deployment and Integration: Reviewers mention that Duo Security is easy to deploy, manage, and integrate with other applications. It is compatible with various systems, such as Meraki, VPN, and Cisco firewalls, making it convenient for organizations.
3. User-Friendly Interface: Users find Duo Security easy to use, both for administrators and end users. The solution's interface is intuitive, and end users can quickly download the app or receive push notifications for authentication.
4. Single Pane of Glass Management: The single pane of glass management feature allows administrators to view and manage all aspects of Duo Security from one dashboard. It simplifies administration, provides visibility into user activity, and aids in generating reports.
5. Trust and Security: Duo Security is trusted as a reliable solution for user authentication and device verification. It helps prevent identity-based attacks and offers a high level of certainty regarding the identity of individuals accessing critical systems.
6. Flexibility and Versatility: Reviewers appreciate the flexibility of Duo Security, which can be used with various devices, including phones and Apple Watches. It also supports different types of authentication, making it a flexible option for organizations.
7. Support and Documentation: Users find Duo Security's support and documentation to be valuable. The solution offers excellent customer support and provides comprehensive documentation for easy implementation and operation.
8. Integration with Existing Infrastructure: Duo Security seamlessly integrates with existing infrastructure, such as Azure Active Directory and AWS cloud, without the need for customized integrations. This simplifies the setup process and ensures compatibility with different environments.
9. Time and Resource Savings: Duo Security's features, such as single-pane-of-glass management and self-enrollment capabilities, save time and resources for administrators. It streamlines management tasks and reduces complexity.
Users have mentioned several areas where Duo Security could be improved, including:
1. App Intuitiveness: Some users find the app interface to be non-intuitive and struggle with its usage. Improving the app's user-friendliness would be beneficial.
2. Integrations with Windows Hello: Users have requested better integrations between Duo Security and Windows Hello for smoother authentication.
3. Device and location recognition: Users have suggested adding contextual data to determine the authentication location and align it with regular patterns. This would enhance security.
4. Customization options: The ability to customize the API or the app's appearance would be useful, especially for different scenarios like VPN access and authentication.
5. Device and location authentication: Users would like Duo Security to remember devices and locations for a longer period to reduce the need for frequent authentication.
6. Biometric authentication: Users have expressed a desire for biometric options like fingerprint or face ID authentication for added convenience and security.
7. More integrations with other applications: Users would like Duo Security to integrate with a wider range of applications to enhance its functionality.
8. Improved notifications: Users want better notifications for upgrades to ensure they can plan their testing phase and upgrade to the newest version in a timely manner.
9. Streamlined push functionality: Users find the push functionality for Duo Security integrations to be inconvenient at times and suggest a more seamless web-based solution.
10. Knowledge of technical support: Users have experienced difficulties with technical support and suggest improving the knowledge and expertise of the first-line support engineers.
11. Lower cost of Yubikey: Some users find the cost of using Yubikeys for authentication to be high and suggest reducing the price.
12. Better integration with other Cisco products: Users recommend improving the integration of Duo Security with other Cisco products to provide a more seamless experience.
13. Enhanced reporting features: Users find the reporting feature somewhat limited and suggest enhancing it to provide more detailed information.
14. Easier setup and management: Users would like to see improvements in setting up SMS texting and a faster management user interface.
15. Increased time for device login: Users suggest increasing the maximum time interval for device login from the current 15 minutes to 60 minutes for a more convenient user experience.
16. Faster authentication process: Users would like to see improvements in the speed of authentication, including faster delivery of SMS codes and reducing internet or connection issues.
17. More application integrations: Users feel that Duo Security could benefit from integrating with more applications to enhance its effectiveness.
18. Ease of integration: Users have faced challenges integrating Duo Security with other applications and suggest making the integration process easier and more seamless.
19. Improved network connectivity: Users mention difficulties in maintaining network connectivity, especially for users located in different regions.
20. Simplified sign-up process: Some users find the sign-up process confusing and suggest making it more intuitive.
21. Front-facing improvements: Users suggest making improvements to the front-facing part of Duo Security, as well as adding more security features to the back-end.
22. User permissions and password-free login: Users have mentioned difficulties in managing user permissions and would like to see a password-free login option for added convenience and security.
23. Compatibility with other vendors: Users have expressed a desire for Duo Security to be more compatible with other vendors to enhance its usability across different platforms.
The initial setup for Duo Security was generally described as easy, straightforward, and quick. Some users mentioned that the deployment process was smooth and didn't encounter any issues. They mentioned that the documentation provided by Duo Security was helpful and made the integration process simple.
Users also highlighted that the solution was easy to manage and didn't require much maintenance. However, a few users mentioned that getting users to adopt the new system could be a bit challenging, as it involved a change in their usual workflow.
The scalability of Duo Security's solution is effective. Users have mentioned that they have not encountered any issues in terms of scalability and that it is a scalable solution. They have mentioned that it can easily be bundled and provisioned with any device, making it easy to scale.
Users have also mentioned that it can be used by organizations of varying sizes, ranging from small shops to large organizations with thousands of users. The solution is described as being cloud-driven and flexible, allowing customers to scale up or down as required.
Customers have generally positive opinions about the customer service and support of Duo Security. They appreciate the quick responses and resolution of issues, as well as the knowledge and helpfulness of the support staff.
There are mentions of occasional delays in getting answers or longer response times, but overall, customers find the support to be reliable and responsive. The technical support is described as excellent, great, fantastic, and of a very high level. Some customers mention that they rarely need to contact support because the solution is easy to use and reliable.
Duo Security is stable and reliable. Users have not experienced any issues with compatibility or stability, and any minor slowness is attributed to individual connection issues rather than a fault of the solution.
The proactive approach of Duo Security in addressing and resolving problems is praised, with users receiving immediate alerts for any issues.
The solution is commended for its minimal maintenance requirements and seamless integration with existing infrastructure.
Cisco Duo was previously known as Duo Security.
Cisco Duo is the #1 ranked solution in top MFA (Multi-Factor Authentication) tools, #2 ranked solution in top Single Sign-On (SSO) tools, #2 ranked solution in top Authentication Systems, #3 ranked solution in top ZTNA services, and #8 ranked solution in top Cisco Security Portfolio tools. PeerSpot users give Cisco Duo an average rating of 8.8 out of 10. Cisco Duo is most commonly compared to Cisco Umbrella: Cisco Duo vs Cisco Umbrella. Cisco Duo is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.Threadless, Yelp, Etsy, Eventbrite
