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Prisma Access by Palo Alto Networks vs SonicWall SMA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
SonicWall SMA
Ranking in Enterprise Infrastructure VPN
16th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
15
Ranking in other categories
Universal Access Gateways (2nd), SSL VPN (6th)
 

Mindshare comparison

As of September 2026, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 6.4% compared to the previous year. The mindshare of SonicWall SMA is 2.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall SMA2.6%
Other91.0%
Enterprise Infrastructure VPN
 

Featured Reviews

IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
BA
Owner at ThinkEzIT
Security enhances through autonomous protection and strong support while multi-factor authentication secures access
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, as I haven't been looking at what they're releasing. We're a small shop, so we drop stuff in and manage it and do what we need to do to maintain it. If we run into an issue, we contact support. There's a learning curve, but it comes down to getting support to train you on the product, and then once you have the training you need, you're able to make the changes and updates that you need to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"We are quite happy with this feature and feel very confident that the Palo Alto security stack takes care of all of these things automatically."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Prisma integrates pretty nicely even if you aren't using other Palo Alto products, is very effective for a CSP solution, and the time to value is almost instant because as soon as you stand it up, it shows value by telling you all the vulnerabilities or risks in that environment."
"The solution improved the consistency of our security controls and the BCP, there has been a 20 percent reduction in TCO, and Prisma Access also enabled us to deliver better applications by centralizing security management."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Ultimately, Palo Alto is a very advanced firewall."
"Blocklisting and allowlisting are the most beneficial features for network security."
"I like the load balancing capability."
"We are in Thailand and I'm very happy with the technical support."
"The management and the dashboard are the solution's most valuable features."
"I like the load balancing capability, it is very fast and it has a simple interface."
"Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
"These are very nice appliances and they give us all that we need for our work in the hospital."
"I think they ask for a fair price."
 

Cons

"In general, it is good, but everything could be a little bit better. For example, they are working on including more data to catch or trying to reduce the gaps between the matches."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"Sometimes a third-party outage could impact the whole operability."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Technical support could be a lot better."
"Enhancing live tracking capabilities could improve the product, particularly in monitoring user activity and request statuses in real-time on the web interface."
"The solution has 2FA, it will generate a token and send it to an email, but multifactor authentication is not available. I would suggest that there should be MFA integration and provided with the appliance."
"The pricing for the solution could be a lot less."
"The problem is that when combined with what the client already has, there are two different logins and two different management systems, and these should be consolidated into a single interface."
"This is an expensive solution and I think that the price could be improved."
"SonicWall's reporting isn't good. Reports should be part of a data plan. The login mechanism should be improved. It would be helpful if the client could use an agent to log in. An agent-server model would improve the performance of the RDB, which consumes a lot of bandwidth."
"The only thing that they could try to improve is the support for enterprise customers. Normally enterprises and SMBs can create a ticket, but for enterprises, SonicWall SMA needs to provide a global view, and this is what's currently missing. It's not even a question of timing. It's a question of the global vision because currently, it's lacking. They concentrate on the topic, but not on the means and not on the global picture. In most cases, there's something wrong with the integration of SonicWall SMA with other products, so that could also be improved."
"I'd like to see the product maybe polish keyboards in Bookmark."
 

Pricing and Cost Advice

"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"They price their products using credit modules."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"It's pricey, it's not cheap. But you get what you pay for."
"Our licenses are stackable and can be anywhere from five users to a million users."
"I don't know about the pricing of the SSL-VPN box. I know the SSL-VPN software is free. Global VPN client, by comparison, is licensed for around $150 or something like that. But the SSL-VPN software is free. It is already built-in with the box."
"This solution is priced well and we currently have the maximum number of licenses allowed."
"All the costs are included in a bundled license."
"The cost of the licensing is based on the maximum number of concurrent users, and it costs a lot to add them."
"The platform has medium pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Computer Software Company
7%
Manufacturing Company
14%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
What needs improvement with SonicWall SMA?
I haven't utilized the high availability and scalability features of SonicWall SMA yet because I've never had a need to. I don't know where they can focus their energy on continuous improvements, a...
What is your primary use case for SonicWall SMA?
I have experience with the SonicWall SMA; we have rolled it back into our stack. We use SonicWall SMA for all of our clients that need VPNs, including doctor's offices and lawyer offices. Our clien...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
SonicWall Aventail, SonicWall SMA SSL-VPN, SonicWall Secure Mobile Access
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
UnitedStack, Newport City Homes, Faith Lutheran College Redlands, PRIME aerostructures GmbH, Celtic Manor Resort
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall SMA and other solutions. Updated: September 2026.
914,394 professionals have used our research since 2012.