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Check Point Remote Access VPN vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point VPN enhances remote work, cuts support tickets, boosts productivity, ensuring secure, reliable, and profitable operations for companies.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and offers scalability, leading to efficient management and peace of mind for organizations.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
I have seen a return on investment with fewer employees needed and time saved.
It has reduced the number of support tickets related to remote access by about 30%, saving our IT team significant time.
There is a net positive return on investment
 

Customer Service

Sentiment score
4.7
Check Point VPN's customer service is highly rated for expertise and availability, though initial contact and escalation can vary.
Sentiment score
6.8
Prisma Access support is mixed; premium licenses offer better service, but users face delays and suggest quicker assistance.
They are really helpful, and whenever we face any technical or configuration issues, we reach out to them, and they help us resolve the issues as soon as possible.
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
The customer support for Check Point Remote Access VPN has been very helpful and responsive whenever we needed assistance.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
The service and technical support quality varies depending on the personnel.
 

Scalability Issues

Sentiment score
7.1
Check Point Remote Access VPN offers scalable, consistent performance, supporting flexible, customizable setups for diverse enterprise environments during heavy usage.
Sentiment score
7.5
Prisma Access is praised for efficient scalability in expanding networks, though larger deployments may need careful integration planning.
I don't see that we can hit any kind of roof in our organization.
The scalability of Check Point Remote Access VPN is good as it supports a large number of remote users simultaneously.
Our organization finds Check Point Remote Access VPN handles increased numbers of remote users smoothly without performance issues.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
7.5
Check Point Remote Access VPN is stable, reliable, performs well, but may require frequent updates and face occasional connectivity issues.
Sentiment score
8.0
Prisma Access is highly reliable, integrates seamlessly with AWS and Google Cloud, and maintains strong performance despite minimal latency issues.
Otherwise, the experience and stability are outstanding.
Check Point Remote Access VPN is very stable.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Check Point Remote Access VPN needs improvements in installation, compatibility, scalability, logging, integration, and documentation for better usability.
Prisma Access needs improved guidance, better app integration, dashboard refinement, faster policies, and pricing and platform support.
The response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
Optimizing handshake speed and reducing reconnection delays would improve the user experience, particularly for mobile and hybrid workers.
Deploying these solutions requires higher technical expertise than other solutions.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
 

Setup Cost

Check Point Remote Access VPN is competitively priced, offering robust security, though initial setup and extra features can increase costs.
Prisma Access is costly but valued for its features, flexible licensing, and comprehensive protection despite complex pricing.
I'm getting the hardware at a very reasonable cost that fits my budget.
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Check Point Remote Access VPN enhances security, connectivity, and productivity with seamless integration and multi-platform support, without additional hardware.
Prisma Access provides advanced security features, integration, and management for enterprise-class protection of cloud data and network access.
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime.
Check Point Remote Access VPN has impacted my organization positively by providing better security and ensuring our data is safe within the entity.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
 

Categories and Ranking

Check Point Remote Access VPN
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
84
Ranking in other categories
Remote Access (5th)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of October 2025, in the Enterprise Infrastructure VPN category, the mindshare of Check Point Remote Access VPN is 3.8%, up from 3.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Check Point Remote Access VPN3.8%
Prisma Access by Palo Alto Networks6.4%
Other89.8%
Enterprise Infrastructure VPN
 

Featured Reviews

Gfrancis Francis - PeerSpot reviewer
Has provided secure remote access for years but inconsistent support delays resolution
Regarding logging and management, while some of the logging is really good, other times it's not so great, and we've had to reach out to Check Point a few times for assistance, and the support we've gained hasn't been up to par with what Check Point usually offers as part of their support. When it comes to improvements, not specifically the remote access VPN, but the support associated with Check Point products has fallen over the last two years, and the response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Outsourcing Company
9%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise31
Large Enterprise34
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with Check Point Endpoint Remote Access VPN?
Regarding logging and management, while some of the logging is really good, other times it's not so great, and we've had to reach out to Check Point a few times for assistance, and the support we'v...
What is your primary use case for Check Point Endpoint Remote Access VPN?
My main use case for Check Point Remote Access VPN is to allow remote users access into our network to get access to our resources that are secured behind the Check Point firewall. A remote user ty...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Osmose, International Fund for Animal Welfare (IFAW)
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Check Point Remote Access VPN vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.